P: Photoshop beta crash on launch

[Cris108]

(Sorry if this has been asked before.)

With the latest Photoshop beta update, it crashes on launch.

I have uninstalled the Photoshop beta, uninstalled and reinstalled CC, restarted, unchecked GPU composting in the non-beta version., and reinstalled Photoshop beta, it still crashes on launch (the icon in the dock bounces once and stops without launching).

I have been using Photoshop beta since it was available, even though there is a warning that my (older) OS may cause issues. 

I on a team (Enterprise) version of CC.

Mac OS Big Sur 11.7.10

[FADAMIA]

Ho installato la nuova versione beta di Photoshop, ma come la lancio per avviarla va immediatamente in crasch. Quale può essere il motivo?

[vickim68445947]

I wish it was fixed for me

[Ged_Traynor]

@FADAMIA try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

[Illuminatus Primus]

Same problem here. Last working beta version is 25.7.

25.8 and 25.9 crash

[vickim68445947]

25.9 also crashes for me. It is definitely Nik Collection causing the issue. This is what I did. I removed the Nik Collection folder from the adobe common plugin folder. C:\Program Files\Common Files\Adobe\Plug-Ins\CC. The folder it was in was called DXO2. I cut and pasted it directly into the plugin folder for Photoshop 2024 (the non beta version.) So if I want to use NIK Collection, I have to go to the non beta Photoshop. To use beta features, I go to Photoshop beta. When a new beta version comes out, I will test it by adding NIK Collection into the beta version's plug in folder. If not working, I will remove it.

[andiho67]

No, same crash....

[GeorginaRJ]

Today I've updated to 25.9 - again it crashed on opening, but using Shift and reopening I opened without any plugins and that worked - BUT obviously it means I'm without those now - primarily without Nix Collection 😞

[JonPlatten]

I have had similar problems with the latest beta so decided to remove the dxo plugins individually. After removing Nik 6 HDR Efex folder from the plugins folder photoshop 25.9 start fine and able to use the rest of Nik software plugins. Hope this helps.

Jon

[GeorginaRJ]

Thank you!

[danyuh35156055]

Win 11, Updated to Photoshop (Beta) v 25.0, then failed to start PS beta, would have 

[FADAMIA]

Impossibile fare ciò che dici. La versione beta, 25.9 ed anche la 25.8 quando lanciate, si chiudono immediatamente.  

[Claustral]

Removing the Nik HDR Efex folder from C:\Program Files\Common Files\Adobe\Plug-Ins\CC\DxO2\Nik Collection 6 "solved" the problem. The Beta 25.9 now starts.

[Positivo53]

Photoshop beta doesn't crash when NIK is installed and the HDR efex folder is removed. But NIK doesn't work, it says it's not available. NIK works in the regular Photoshop, but not in the PS beta. But hey, we can work round that  🙂

[danyuh35156055]

"Removing the Nik HDR Efex folder from C:\Program Files\Common Files\Adobe\Plug-Ins\CC\DxO2\Nik Collection 6 "solved" the problem. The Beta 25.9 now starts."

I tried that, not working on my case.

[jjarango]

I was able to solve the problem (Photoshop Beta 25.9 working with the Nik Collection) in the following way:

1. Uninstall the version of Photoshop Beta that won't start.
2. Install a previous version that does work.
3. With the control panel uninstall the Nik Collection.
4. Install the latest version of PS Beta (25.9).
5. Download the latest version of the Nik Collection from the DXO website and install it, after having installed PS Beta 25.9 and checked that it loads correctly!

This way Phtoshop Beta starts without problems and I can use the Nik Collection.

[gerd36975436lo9p]

Bis PS Beta 29.7. liefen die Aktualisierungen problemlos. Nach Installation von 25.8. und auch 25.9. startet PS nicht mehr weiter. Es wird nur das Startbild (Painting) angezeigt, dannach hängt das Programm. Wenn es dann wieder 29.7. installieren startet das Programm normal und ich kann problem damit arbeiten.

Win 11 Pro

Prozessor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz, 2904 MHz, 8 Kern(e), 16 logische(r) Prozessor(en)

[RafalN]

Another quick solution. 
Rename file:

C:\Program Files\Common Files\Adobe\Plug-Ins\CC\DxO2\Nik Collection 6\Nik 6 HDR Efex\SelectivePalette.8li.lnk 

to something else (eg. SelectivePalette.8li.lnk.original)
then restart PS B (v25.9).
In my case all Nik Collection plugins, includig HDR Plug-in, work perfectly fine in botg PS 2024 (non-Beta) and PS Beta 25.9

[mehmeti56456051]

Thank you, works fine..

[Josep Ramon30088845nqdh]

Las versiones 25.8 i 25.9 de Photoshop Beta se bloquean cuando se inician saliendo se ha producido un error y el mensaje de enviar informe o no enviar .

Que solución hay?

Muchas gracias

[Josep Ramon30088845nqdh]

Es correcto puedes trabajar con la versión 25.7 pero no con la actual 25.9

Muchas gracias

[Socrital]

Il problema sembra sia causato da DXO Nick Collection 6 plug in. Per risolverlo, finche' non verra' risolta da Adobe, basta eliminare questa plug in dalla Plug-ins folder :

Hard Drive\Program Files\Common Files\Adobe\Plug-Ins\CC

[Socrital]

Here is another solution that worked for me. Eliminate the Nick collection 6 from the file located at:

Hard Drive\Program Files\Common Files\Adobe\Plug-Ins\CC

Go to DXO site download the Nick collection 6 and load it again.

Lounch PS Beta and it should open with no problems.

[FADAMIA]

Ho provato quanto indicato C:\Programmi\File comuni\Adobe\Plug-Ins\CC ma non ho l'accesso alla cartella file comuni anche se sono Amministratore

[Socrital]

Clicca con il pulsante destro del mouse sul file da aprire e seleziona Properties. Vai all Security tab e clicca il bottone EDIT. Seleziona il tuo username. Se non lo trovi puoi inserirlo namualmente. Nella colonna "Allow" della tabella Permessi per lo User. check le casella "Full control".

Un altra procedura e' quella di mettere il tuo user account come Computer administartor.

[mkauff]

NIK Collection 6 is definetly the culprit. Moved it out of the folder, now everything works. Thanks, guys.