P: Photoshop beta crash on launch

[Cris108]

(Sorry if this has been asked before.)

With the latest Photoshop beta update, it crashes on launch.

I have uninstalled the Photoshop beta, uninstalled and reinstalled CC, restarted, unchecked GPU composting in the non-beta version., and reinstalled Photoshop beta, it still crashes on launch (the icon in the dock bounces once and stops without launching).

I have been using Photoshop beta since it was available, even though there is a warning that my (older) OS may cause issues. 

I on a team (Enterprise) version of CC.

Mac OS Big Sur 11.7.10

[graceful_Swirl98A2]

Provato a fare come dici, però non mi fa mettere il controllo completo. Ho Windows 10 Pro.

[ColoDave]

Thank you.  Thank you.  I've been trying to figure this out for days.  Your recommendations solved it!

[dteplitz]

25.9 crashed each time I opened it. After much frustration, I tried the solution suggested and removed Nik 6 Color Efex....It opend without difficulty now.

Thank you so much!!!!

[innovative_Songbird0D4A]

nothing   Thanks

[francoisd49040993]

Thanks - the beta crashing was driving me nuts and your solution worked perfectly!  BIG THANKS! Francois

[francoisd49040993]

@jjarango your solution worked perfectly:

I was able to solve the problem (Photoshop Beta 25.9 working with the Nik Collection) in the following way:

1. Uninstall the version of Photoshop Beta that won't start.
2. Install a previous version that does work.
3. With the control panel uninstall the Nik Collection.
4. Install the latest version of PS Beta (25.9).
5. Download the latest version of the Nik Collection from the DXO website and install it, after having installed PS Beta 25.9 and checked that it loads correctly!

This way Photoshop Beta starts without problems and I can use the Nik Collection.

[graceful_Swirl98A2]

Ma va disinstallata anche la versione non beta di photoshop?

[graceful_Swirl98A2]

Ma va disinstallata anche la versione non Beta presente sul P.C.?

[paolo31764324gp4i]

idem

[mike@op]

No NIK or other plugins - 25.9 errors on start on Win 10. Previous versions have worked. Main Ps works fine. 

Uninstalled the beta, rebooted, reinstalled, same problem. Won't start with shift either. Relatively old PC (eg no TPM chip, don't have AVX2). Relatively new NVIDIA GTX 1050 Ti. Wondering if my hardware isn't capable of supporting the beta?

[graceful_Swirl98A2]

Ho seguito alla lettera quanto indicato ma la versione 25.9 seguita a non aprirsi dopo averla installata.

Mi appare questo messaggio:

Impossibile avviare correttamente l’applicazione (0xc0000142).

Fare click su OK per chiudere l’applicazione.

Non capisco come risolvere.

[Kamil255868732c4d]

I got same (0xc0000142) error when i try to run the program.... HELP

[Noel.Carboni]

Today's (5/20) Photoshop Beta distribution, 25.10 20240519.m.2625, should fix startup issues for you, as we have restored the ability to run Photoshop on macOS 11 (Big Sur) equipped Macs, as well as non-AVX2-equipped hardware.

If you still have any issues starting Photoshop once you've installed today's Beta, please let us know more detail about your computer system.

[andiho67]

Today's (5/20) Photoshop Beta distribution, 25.10 20240519.m.2625, should fix startup issues for you, as we have restored the ability to run Photoshop on macOS 11 (Big Sur) equipped Macs, as well as non-AVX2-equipped hardware.

Works for me! Thank u....

[CShubert]

This issue has been fixed. IF you have a similar issue please start a new thread.

Thanks,

Cory - Photoshop Product Manager

[mike@op]

Finally, finally the beta is now working - but Creative Cloud update is failing instead - Error Code 507

[CShubert]

mike@op please share your workflow, what you were doing when you saw this error, as well as the screenshot of the error message...

https://helpx.adobe.com/download-install/kb/fix-error-code-507.html#:~:text=You%20get%20error%20code....

Thanks,

Cory - Photoshop Product Manager

[mike@op]

Thanks Cory, appreciated. Might be slightly at cross purposes. Creative Cloud (CC) is happily updating all the Adobe apps, it's the update of the CC app itself that's failing. It failed a few weeks ago and the problem is repeatable. Update starts but fails with Error Code 507 (inaccessible folder) but nothing has changed on this box and I've checked the folder properties. Same drive (C:) where all apps are loaded and PS etc are updating fine. CC is located in folder C:\Program Files\Adobe\Adobe Creative Cloud\ACC What can I do next? Can't really give you any more info.

[CShubert]

Thanks mike@op if that is the case, please post this in the CCD forum for the best help on that.

https://community.adobe.com/t5/creative-cloud-desktop/ct-p/ct-creative-cloud-desktop?page=1&sort=lat...

Thanks,

Cory - Photoshop Product Manager