• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

P: Not able to use reference file in Generative workspace

Explorer ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

hello now that the generative space is working it's impossible to load a reference imageCapture d'écran 2024-12-12 120736.png

Bug Started
TOPICS
Desktop-macOS , Desktop-Windows

Views

183

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Dec 12, 2024 Dec 12, 2024

Hey all, the team is aware of this and working on a fix.

 

Thanks,

Cory - Photoshop Product Manager

Status Acknowledged

Votes

Translate

Translate
9 Comments
Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

Hi bernard@ your post was moved to its own thread since it was a different issue than the original post.  Please describe your workflow/steps where you encountered this error.

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Translate

Report

Report
Community Beginner ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

I did not fully test the GW yesterday other than to see that it opened.  Unfortunately, when I opened it to today, and tried to upload a reference image, it did not upload and gave me the message, "Could not upload all reference images successfully."  I even tried to upload images that worked before in GW.  This is the same for both the Composition and Style References.  I uninstalled Beta and reinstalled the latest version again and restarted my computer.  Still no luck.  Any suggestions?

Votes

Translate

Translate

Report

Report
Explorer ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

hello it's impossible to download a reference image in the ‘generative space’.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

Ah, and then it didn't.  I have just updated to latest version and generative workspace is back - again thanks, but when I try to use a reference image (for either 'style reference' or 'composition reference') a red box appears with the words 'Could not upload all reference images successfully'

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

Copy link to clipboard

Copied

Hey all, the team is aware of this and working on a fix.

 

Thanks,

Cory - Photoshop Product Manager

Status Acknowledged

Votes

Translate

Translate

Report

Report
Explorer ,
Dec 13, 2024 Dec 13, 2024

Copy link to clipboard

Copied


hello ouff! it's fixed

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Dec 17, 2024 Dec 17, 2024

Copy link to clipboard

Copied

Hey everybody, a update was released on Friday and we would like to know if this solved the issue for you?  Please share your findings.

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Translate

Report

Report
New Here ,
Dec 17, 2024 Dec 17, 2024

Copy link to clipboard

Copied

Cant get generative workspace to load?

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Dec 18, 2024 Dec 18, 2024

Copy link to clipboard

Copied

LATEST

@Peter34271226wiqq please show any screenshots and your workflow when you see this issue for the team to see.

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Translate

Report

Report