P: Session ID: 1000 error using generative fill

[JoshuaOpel]

I've successfully used the generative tool on another machine but my current setup when hitting generate it gives me an get session ID error. Reinstalled, rebooted, same results.

[Victor Karpoff]

On the desktop PC - in general, everything works fine. On a laptop only via VPN.
Both on Windows 11.
Both on the same router. Laptop via Wi-Fi. Desktop - Ethernet.
Marvel 🙂

[Jack Wilcox]

I suspect the issue does have something to do with network connections or Proxies or internet filtering somehow. I experience the session ID error on my desktop (PC) but not my laptop (Macbook). Both are on my work network. The Macbook does not appear to have any Proxy settings enabled, but my PC desktop has a Proxy script enabled. I cannot turn this off as it is managed by our organization and I cannot make changes to the settings. I also cannot test through a VPN as VPNs are blocked on our work network. 

I know this feature is cloud based and requires an internet connection, so I suspect it is trying to connect to a resource on the internet that is being blocked by my network or internet filter. I wonder if Adobe can provide some addresses that can be whitelisted on our internet filter?

[madesincere]

This is what I get when I clicker generate on the new beta photoshop generative ai feature [An error occurred during image generation: error get_session_id session id not found: 1000 

[RodAvila]

Hello, the actual way to fix this on a Mac... go to System Preferences - Network - Advanced - Proxies - UNCHECK both Web Proxy (HTTP) and Secure Web Proxy (HTTPS). Now try again. Good Luck!

[kglad]

@madesincere 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Jack Wilcox]

It sounds like disbaling the proxy seems to work for those who can do that. In my case, I have no control over the proxy. It is configured by my organization for our internet content filter and it cannot be disabled. If it is something that is being blocked by our filter, it would be beneficial to know exactly where the traffic is tryng to go that is being blocked so that out netwrok administrator can whitelist or unblock it. 

[MichaelG-IS]

For my environment our web filter was preventing the session connection.
Whitlisting it alone did not fix it.
We had to add sensei-ue1.adobe.io to our SSL decryption exclusion list in order to get it to work.

[Jack Wilcox]

@MichaelG-IS , that was it! Our network admnistrator added sensei-ue1.adobe.io to our SSL decryption exclusion list and it finally works for me - no session ID error. Thank you for posting the fix!

[Mrking_H]

Hello,

The Ai is not working on macbook

An error occurred during image generation: error get_session_id session id not found: 1000

[TCLeeds]

Just discovered another anomoly. When I place cursor over the "image" this is what I see:-

[shdwtek]

Restarted Photoshop, tested with different photos, and different methods. Worked previously, stopped at random.

[Enri3025099772dw]

error response image not found: 1000

[LeeATX]

This just started happening to me. After a rash of  'violations' everytime I tried to add a leg to a subject.

[Roses_Luxury]

here is the error

An error occurred during image generation: error response image not found: 1000

[Chanaka30251087o120]

VPN Name pls

[JordanAndrian]

An error occurred during image generation: error response image not found: 1000

Everytime i try to use the new AI feature I get this  message...

I am running Ventura 13.4 on an M2 Macbook Air...

Any help would be great!

[moodytones]

"Bei der Bilderzeugung ist ein Fehler aufgetreten: error response image not found: 1000"

taucht beim "generative fill" auf und generiert kein Ergbenis

[Google29426337g20k]

It was working fine the other day but now I get this error.

[LeeATX]

same

[sushibox]

Thanks for the tip Cory, I tried (on a Windows machine) holding Shift+Alt+Ctrl and then opening the app again after closing it.  That seemed to clear the issue for me.

[EléazarK]

For Windows users, the solution is: Settings-> network -> proxy -> disable first parameter.
This worked for me

[Neurotoxin001]

Started getting this error today. Everything was fine a couple of hours ago.

[Gabriel30251210w13b]

Whenever I try to use the generative fill, the error

An error occurred during image generation: error response image not found: 1000

appears in a pop up and no image is created.

[John30251075pryq]

The same is happening to me. 

 

[Jenny30251328td3d]

Same, it worked and then out of the blue it stopped working and I just get "error response image not found: 1000"