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pmabin
Participant
June 9, 2023
Answered

2 up side by side view freezes Photoshop Beta

  • June 9, 2023
  • 4 replies
  • 186 views

I have noticed that if I open two Photoshop Beta files and drag one of the tabs out to snap against the other to have a 2-up side-by-side view, the software immediately freezes and will not let me work on either tab/document.

I use an M1 Ultra Mac Studio with 64GB of Ram and 2TB HD, so I can't imagine it is a performance issue. I tried it several times, and it didn't work on any occasion. I thought that you'd like to know that this is a bug.

    This topic has been closed for replies.
    Correct answer pmabin

    Hi Gary,

    I have checked that the GPU is checked in performance, and it was already checked. However, earlier today, I restarted our QNAP server and hey-presto, the problem has disappeared. So I think there may have been an issue with working off the files from the server that caused the issue.

    Thanks for replying though.

    It was just one of those annoying bugs that were caused on my end.

    4 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    June 9, 2023

    I will answer to anything, so NP... ha ha.

     

      P
      pmabinAuthor
      Participant
      June 9, 2023

      Sorry Cory if I called you Garry. My bad 😞

        P
        pmabinAuthorCorrect answer
        Participant
        June 9, 2023

        Hi Gary,

        I have checked that the GPU is checked in performance, and it was already checked. However, earlier today, I restarted our QNAP server and hey-presto, the problem has disappeared. So I think there may have been an issue with working off the files from the server that caused the issue.

        Thanks for replying though.

        It was just one of those annoying bugs that were caused on my end.

          CShubert
          Community Manager
          CShubertCommunity Manager
          Community Manager
          June 9, 2023

          Hi @pmabin, have you tried enabling GPU mode in the doc window before doing this and see if it still freezes?

           

          It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

           

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