Camera Raw Filter issue in Photoshop (Beta)

[daniellei4510]

Ever since updating to the latest version 25.1 of Photoshop beta, any use of the Camera Raw Filter results in in crashing Photoshop uplon existing. This happens as well in Photoshop (not the beta) but not nearly as often. So to me that suggests an issue with the Camera Raw plugin itself, rather than the applications. Anyone else with this problem? It happens on my old iMac Late 2015 model running Monterey, and my MacBook Air running the Sonoma beta. Thanks!

[Kevin Stohlmeyer]

Hi @daniellei4510 Sonoma is not currently a supported OS with this beta.

What steps do you do exactly to cause the crash?

[daniellei4510]

What generally happens is that I will use the Camera Raw filter to adjust over and under exposure or add a little vignetting at minimum. Sometimes I'll use it to select individual subjects to lighten irises, etc. What generally happens is, I'll make the adjustments, exit Camera Raw and 'poof,' Photoshop beta crashes without even a means to send a report of the crash. I'll restart the beta, make the same adjustments, and it works fine. So I never know for what's going to happen. As long as I remember to save the file before making Camera Raw adjustments, its just a minor in inconvenience. If I forget to save it, it's a real pain. As mentioned, the same thing can happen with the standard version of Photoshop but not nearly as often. And if it does crash, I get a dialog box where I can submit a report and explain what steps I was taking. This is with Sonoma. Same happens on my iMac running Monterey. Things were working without issue until the most recent updates.

[Kevin Stohlmeyer]

hi @daniellei4510 can you go to Photoshop Help Menu/System Info on the 2015 running Monterey and copy/paste details in a reply? Post only once as the system takes time to process the large amount of data.

2015 iMacs generally have issues with recent PS builds due to lack of GPU power/VRAM unless you've paid/installed post purchase.

[daniellei4510]

@Kevin Stohlmeyer Sure. I think this is what you're asking for.

I do realize I'm on an fairly old iMac, but Camera Raw worked perfectly before the most recent Photoshop and Camera Raw updates. I remember when I first bought this thing in 2015, Photoshop would open before I could count to 1. 🙂

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Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
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Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 High DPI Monitor Main Display Display: 2 Display Bounds: top=353, left=2560, bottom=1433, right=4480 Display: 3 Display Bounds: top=360, left=-1920, bottom=1440, right=0 ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=365271508 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230719.r.643 efe3886 x64

[3897 ms]
Start sniffer 2023-09-01 12:29:42
# Photoshop Version: Adobe Photoshop 24.7.0 20230719.r.643 efe3886 x64
sniffer -baseTimeMS=365271508 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230719.r.643 efe3886 x64

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{3782 ms}

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------- Sniffer output
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All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.plugin” Torn Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: PortraitPro 4.0.3, Copyright 2021 Anthropics Technology Ltd. - from the file “/Applications/Adobe Photoshop 2023/Plug-ins/PortraitProPSFilter.plugin/” Topaz Photo AI NO VERSION - from the file “/Applications/Adobe Photoshop 2023/Plug-ins/TopazPhotoAI.plugin/” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Sharpen AI.app/Contents/Resources/PS_Plugins/TopazSharpenAI.plugin/” Duplicate and Disabled plugins: ApplyImageDataFilter NO VERSION - from the file “/Applications/Topaz Gigapixel AI.app/Contents/Resources/PS_Plugins/GigapixelAIApply.plugin/” GatherImageDataFilter NO VERSION - from the file “/Applications/Topaz Gigapixel AI.app/Contents/Resources/PS_Plugins/GigapixelAIGather.plugin/” PortraitPro 4.0.3, Copyright 2021 Anthropics Technology Ltd. - from the file “PortraitProPSFilter.plugin” PortraitPro Body 3.1.0, Copyright 2020 Anthropics Technology Ltd. - from the file “/Applications/Adobe Photoshop 2023/Plug-ins/PortraitProBodyPSFilter.plugin/” Topaz Gigapixel AI NO VERSION - from the file “/Applications/Topaz Gigapixel AI.app/Contents/Resources/PS_Plugins/GigapixelAIAutomation.plugin/” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSharpenAI.plugin” Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.7.0.42 - from the file "Required Folder" CDO: 1.141.0
CmdN: 1.18.8
CDP: 1.165.0
Projects: 1.7.0 Loaded at: 3147 ms - launch time impact: 1374 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 47271 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 3149 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 3150 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder" Loaded at: 41936 ms - launch time impact: 21 ms CC Libraries Panel (Prepared) 3.24.22.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 47271 ms - launch time impact: 3 ms Photoshop Adjustments Panel (Loaded) 1.29.13.0 - from the file "Required Folder" Loaded at: 47272 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 47272 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.2.1.0 - from the file "Required Folder" Loaded at: 47273 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 41937 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 41938 ms - launch time impact: 0 ms Discover Panel (Loaded) 2306.76.0.24 - from the file "Required Folder" Loaded at: 47274 ms - launch time impact: 0 ms Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 35 Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Remove Background 1.2.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/bg.remove/client/index.html” Skin Beauty Retouch Free 1.3.5 - from the file “/Library/Application Support/Adobe/CEP/extensions/SkinBeautyRetouch.Free/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Free Stock Search 1.5.7 - from the file “/Library/Application Support/Adobe/CEP/extensions/freeStockSearch/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/manager.html” Installed TWAIN devices: NONE