Camera raw preferences are not saving after customizing.

@wleiphoto please give us a step by step to try to replicate here and see what might be happening.

Also, you mention this also happens in Ps release version?  Please give us the versions you have on both, Ps Beta and release.

Go to Help/System Info and copy the first line for each and past in your reply.

Thanks,

Cory - Photoshop Product Manager

also happens with regular photoshop

Adobe Photoshop Version: 26.9.0 20250706.m.3140 5cdd86d x64
Number of Launches: 10
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.4652
System architecture: AMD CPU Family:15, Model:0, Stepping:0, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 4292 MHz
Built-in memory: 98090 MB
Free memory: 62920 MB
Memory available to Photoshop: 77448 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.8.0
SAM SDK Version: 14.1.0
ACP.local Status:
- SDK Version: 5.6.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.0.0-beta.11
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.40.0.10
Sophia Info:
- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:1a091c3c-4a1e-4d93-8840-f595801852d4#bc415ea8-98f3-462a-a750-2e42ba198454 variationID:a95f9182-01ac-4cb8-bdd7-a2c36ac8c6b6-0#5b3681a8-a898-4ce4-9249-56453d7e9ddb#ddf8400b-3f21-4b8e-be2b-c9272c2bf749, f30d2699-f10a-4f57-8da5-87fe21d690b6#e020654b-1bbf-4d46-b130-f9b434aa3242, 160b046e-cae7-44d6-90bd-2e74c89fab91#ddf8400b-3f21-4b8e-be2b-c9272c2bf749##2a528f14-1d4e-4166-8733-8cb935c5b978
Chalkboard: Enabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 2.0
Impl Version 2.0
Num Devices 1
Image tile size: 1028K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 4060
GPUVendor: NVIDIA
NVIDIA GeForce RTX 4060 UNKNOWN, NVIDIA
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,957 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1.5
Main Display
Display Type: SDR
Display Profile: BenQ EL2870U
Display: 2
Display Bounds: (-2560, 0) -> (0, 1440)
Display scale: 1
Display Type: SDR
Display Profile: ASUS PB278
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
W:\adobecc\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=20074231 -comment=Photoshop Version: Adobe Photoshop 26.9.0 20250706.m.3140 5cdd86d x64

[1 ms]
Start GetSnifferResult

[627 ms]
Start sniffer 2025-07-09 11:35:54
# Photoshop Version: Adobe Photoshop 26.9.0 20250706.m.3140 5cdd86d x64
W:\adobecc\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=20074231 -comment=Photoshop Version: Adobe Photoshop 26.9.0 20250706.m.3140 5cdd86d x64

{126 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, 0) -> (0, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 7,957 MB
VRAM: 7,957 MB
Dedicated System RAM: 0 MB
Shared System RAM: 51,427 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-06-12 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.7680
Supports UMA: UNSUPPORTED
D3D-ID: 10370
End platform native
{385 ms}

{385 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,585 MB
VRAM: 8,585 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 295 GB / s
Compute score: 6,987.92
Device name string: NVIDIA GeForce RTX 4060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{571 ms}

Exit code kExitNormal
End sniffer 2025-07-09 11:35:54
[kStatusNormal, kExitNormal]

[627 ms]
Finish RunAllAPIs

[633 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970836906267077008
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: W:\adobecc\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\welei\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
W:\, 1.82T, 1.11T free
Required Plugins folder: W:\adobecc\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/04/29-08:14:41 79.7bc3f9c 79.7bc3f9c
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.e3adea7 79.e3adea7
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/04/09-06:36:00 79.1939c22 79.1939c22
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
BIBUtils.dll BIBUtils 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CoolType.dll CoolType 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.9
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.9
PSViews.dll Adobe Photoshop 2025 26.9
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.9f41d70 79.9f41d70
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.3.0-uxp-b1d8c85
UPIC 2.6.0

Required plugins:

Accented Edges 26.9 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.9 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.9 - from the file “Filter Gallery.8bf”
Aperty 17.0 - from the file “Aperty.8bf”
Aurora HDR 17.0 - from the file “AuroraHDR.8bf”
Average 26.9 - from the file “Average.8bf”
Bas Relief 26.9 - from the file “Filter Gallery.8bf”
BMP 26.9 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.9 - from the file “Filter Gallery.8bf”
Charcoal 26.9 - from the file “Filter Gallery.8bf”
Chrome 26.9 - from the file “Filter Gallery.8bf”
Cineon 26.9 - from the file “Cineon.8bi”
Clouds 26.9 - from the file “Clouds.8bf”
Color Halftone 26.9 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.9 - from the file “Filter Gallery.8bf”
Conté Crayon 26.9 - from the file “Filter Gallery.8bf”
Craquelure 26.9 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.9 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.9 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.9 - from the file “Filter Gallery.8bf”
Crystallize 26.9 - from the file “Standard MultiPlugin.8bf”
Cutout 26.9 - from the file “Filter Gallery.8bf”
Dark Strokes 26.9 - from the file “Filter Gallery.8bf”
De-Interlace 26.9 - from the file “Standard MultiPlugin.8bf”
Dicom 26.9 - from the file “Dicom.8bi”
Difference Clouds 26.9 - from the file “Clouds.8bf”
Diffuse Glow 26.9 - from the file “Filter Gallery.8bf”
Displace 26.9 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.9 - from the file “Filter Gallery.8bf”
Entropy 26.9 - from the file “statistics.8ba”
Export Color Lookup Tables 26.9 - from the file “Export3DLUT.8be”
Extrude 26.9 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.9 - from the file “FastCore.8bx”
Fibers 26.9 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.9 - from the file “Filter Gallery.8bf”
Filter Gallery 26.9 - from the file “Filter Gallery.8bf”
Fresco 26.9 - from the file “Filter Gallery.8bf”
Glass 26.9 - from the file “Filter Gallery.8bf”
Glowing Edges 26.9 - from the file “Filter Gallery.8bf”
Grain 26.9 - from the file “Filter Gallery.8bf”
Graphic Pen 26.9 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.9 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.9 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.9 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.9 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.9 - from the file “Standard MultiPlugin.8bf”
Imagenomic Plug-in Console 2 2.5.0.0 - from the file “ImagenomicPluginConsole2.8li”
Ink Outlines 26.9 - from the file “Filter Gallery.8bf”
JPEG 2000 26.9 - from the file “JPEG2000.8bi”
Kurtosis 26.9 - from the file “statistics.8ba”
Lens Blur 26.9 - from the file “Lens Blur.8bf”
Lens Correction 26.9 - from the file “Lens Correction.8bf”
Lens Flare 26.9 - from the file “Standard MultiPlugin.8bf”
Liquify 26.9 - from the file “Liquify.8bf”
Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
Matlab Operation 26.9 - from the file “ChannelPort.8bf”
Maximum 26.9 - from the file “statistics.8ba”
Mean 26.9 - from the file “statistics.8ba”
Measurement Core 26.9 - from the file “MeasurementCore.8me”
Median 26.9 - from the file “statistics.8ba”
Mezzotint 26.9 - from the file “Standard MultiPlugin.8bf”
Minimum 26.9 - from the file “statistics.8ba”
MMXCore Routines 26.9 - from the file “MMXCore.8bx”
Mosaic Tiles 26.9 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.9 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.9 - from the file “Filter Gallery.8bf”
Noiseware 6 6.0.4.1 - from the file “Noiseware6.8bf”
Note Paper 26.9 - from the file “Filter Gallery.8bf”
NTSC Colors 26.9 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.9 - from the file “Filter Gallery.8bf”
OpenEXR 26.9 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.9 - from the file “Filter Gallery.8bf”
Palette Knife 26.9 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.9 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.9 - from the file “Standard MultiPlugin.8bf”
PCX 26.9 - from the file “PCX.8bi”
Photocopy 26.9 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.9 - from the file “ChannelPort.8bf”
Pinch 26.9 - from the file “Standard MultiPlugin.8bf”
Pixar 26.9 - from the file “Pixar.8bi”
Plaster 26.9 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.9 - from the file “Filter Gallery.8bf”
Pointillize 26.9 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.9 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.9 - from the file “PBM.8bi”
Portraiture 4 4.1.2.7 - from the file “Portraiture4.8bf”
Poster Edges 26.9 - from the file “Filter Gallery.8bf”
Radial Blur 26.9 - from the file “Standard MultiPlugin.8bf”
Radiance 26.9 - from the file “Radiance.8bi”
Range 26.9 - from the file “statistics.8ba”
Render Color Lookup Grid 26.9 - from the file “Export3DLUT.8be”
Reticulation 26.9 - from the file “Filter Gallery.8bf”
Retouch4me Color Match 1.0 - from the file “Retouch4me Color Match.8bf”
Retouch4me Frequency Separation 1.0 - from the file “Retouch4me Frequency Separation.8bf”
Retouch4me FS Automation 1.0 - from the file “Retouch4me FS Automation.8li”
Ripple 26.9 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.9 - from the file “Filter Gallery.8bf”
Save for Web 26.9 - from the file “Save for Web.8be”
ScriptingSupport 26.9 - from the file “ScriptingSupport.8li”
Shear 26.9 - from the file “Standard MultiPlugin.8bf”
Skewness 26.9 - from the file “statistics.8ba”
Smart Blur 26.9 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.9 - from the file “Filter Gallery.8bf”
Solarize 26.9 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.9 - from the file “Filter Gallery.8bf”
Spherize 26.9 - from the file “Standard MultiPlugin.8bf”
Sponge 26.9 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.9 - from the file “Filter Gallery.8bf”
Stained Glass 26.9 - from the file “Filter Gallery.8bf”
Stamp 26.9 - from the file “Filter Gallery.8bf”
Standard Deviation 26.9 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.9 - from the file “Filter Gallery.8bf”
Summation 26.9 - from the file “statistics.8ba”
Targa 26.9 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.9 - from the file “Filter Gallery.8bf”
Tiles 26.9 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 26.9 - from the file “Filter Gallery.8bf”
TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.8bf”
Twirl 26.9 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.9 - from the file “Filter Gallery.8bf”
Vanishing Point 26.9 - from the file “VanishingPoint.8bf”
Variance 26.9 - from the file “statistics.8ba”
Water Paper 26.9 - from the file “Filter Gallery.8bf”
Watercolor 26.9 - from the file “Filter Gallery.8bf”
Wave 26.9 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.9 - from the file “WIASupport.8li”
Wind 26.9 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.9 - from the file “WBMP.8bi”
ZigZag 26.9 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

ElectricImage 13.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Optional MultiPlugin.8BF”
Imagenomic Plug-in Console 1, 2, 0, 0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Imagenomic\ImagenomicPluginConsole64.8li”
Lighting Effects Classic 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\LightingEffects.8BF”
Nik Collection Selective Tool 2.1.28 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Google\Selective Tool\SelectivePalette.8li”
Noiseware 2.3.0.9 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Imagenomic\Noiseware64.8bf”
Photoshop Touch 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\File Formats\AdobePSDXLoader.8BI”
Portraiture 2.3.0.8 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Imagenomic\Portraiture64.8bf”
SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\SGIRGB.8BI”
SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\SoftImage.8BI”
Topaz Adjust 5 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tladjust5ps_x64.8bf”
Topaz B&W Effects 2 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlbw2ps_x64.8bf”
Topaz Clarity 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlclarityps_x64.8bf”
Topaz Clean 3 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlclean3ps_x64.8bf”
Topaz DeJpeg 4 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tldejpeg4ps_x64.8bf”
Topaz DeNoise 5 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tldenoise5ps_x64.8bf”
Topaz Detail 3 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tldetail3ps_x64.8bf”
Topaz InFocus 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlinfocusps_x64.8bf”
Topaz Lens Effects 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tllenseffectsps_x64.8bf”
Topaz photoFXlab 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlphotoFXlabps_x64.8bf”
Topaz ReMask 3 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlremask3ps_x64.8bf”
Topaz ReStyle 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlrestyleps_x64.8bf”
Topaz Simplify 4 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlsimplify4ps_x64.8bf”
Topaz Star Effects 10.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\tlstareffectsps_x64.8bf”
TopazRemaskAutomate NO VERSION - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Topaz\TopazRemaskAutomation.8li”
Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\RLA.8BI”

Duplicate and Disabled plugins:

HSB/HSL 13.0 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\Optional MultiPlugin.8BF”
Portraiture 4 4.1.2.7 - from the file “Portraiture4 - Copy.8bf”
Topaz Photo AI NO VERSION - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAIAutomate.8bi”
TPAIApplyImageDataFilter NO VERSION - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION - from the file “W:\adobecc\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAIGather.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.2.0.54 - from the file "Required Folder"
CmdN: 1.26.2
FMS: 1.10.2
UAM: 1.2.8
UAB: 2.18.0-17
UAB4: 5.33.0-1
Loaded at: 272 ms - launch time impact: 64 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.16.0.0 - from the file "Required Folder"
Loaded at: 5494 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 30.29.3.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.8.0.0 - from the file "Required Folder"
Loaded at: 292 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.22.0 - from the file "Required Folder"
Loaded at: 294 ms - launch time impact: 0 ms
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 297 ms - launch time impact: 0 ms
Color Designer (Prepared) 1.0.4.0 - from the file "Plugin Marketplace"
TK Luminosity Mask (Prepared) 1.4.0.0 - from the file "Plugin Marketplace"
Watermark 3 (Prepared) 3.3.1.0 - from the file "Plugin Marketplace"
Retouch4me Panel 1.30 (Prepared) 1.30.0.0 - from the file "Plugin Marketplace"
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 4566 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.11.89.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Generative Workspace (Prepared) 0.0.20.0 - from the file "Required Folder"
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.7.0 - from the file "Required Folder"
Loaded at: 3152 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.0.0 - from the file "Required Folder"
Loaded at: 5494 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4568 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4569 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2505.123.1.1 - from the file "Required Folder"
Loaded at: 5497 ms - launch time impact: 20 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 5 ms - entries: 46

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\extensions\capture\capture.html”
Export As 4.8.16 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “W:\adobecc\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\manager.html”

Installed TWAIN devices: NONE

Hi @wleiphoto 

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager