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New Participant
May 24, 2023
Question

Can't Access Generative Fill

  • May 24, 2023
  • 6 replies
  • 1283 views

I've downloaded the Photoshop Beta 24.6 m.2174 and cannot access Generative Fill. I've looked at instructions on how to, but do not see the same options as listed in several videos I've watched to toggle it on via the preferences. Does not appear in dialog box either. Any ideas as to why this wouldn't be working for me?

 

Apple M1
OS 13.2.1

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6 replies

jane-e
Community Expert
May 29, 2023

@Austin2895558550gn @sobhhi @Igor Harrier @Ruben30034135isoe @세음5C2B 

 

You need to be 18 or over and let Adobe know.

 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

 

 

I'll move your post to the primary thread in Photoshop beta.

~ Jane

New Participant
May 29, 2023

Same happening for me as well. I'm on M1 with 13.4

New Participant
May 24, 2023

Same problem, bro

MacBook Pro 16, Intel i9

New Participant
May 24, 2023

Same

New Participant
May 24, 2023

Same here ...

New Participant
May 24, 2023

I have the exact same issue... frustrating.