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Dark Images once importing

Community Beginner ,
Jun 15, 2023 Jun 15, 2023

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Once I upload a picture in the desktop or online app, it turns darker, please suggest a way to fix
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Desktop-Windows , Web

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Adobe Employee ,
Jun 15, 2023 Jun 15, 2023

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Curious @UserinDubai if this is with all images or just this one?

 

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Community Beginner ,
Jun 15, 2023 Jun 15, 2023

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Hi @CoryShubert 
All images that I import turn dark, the pc is :
HP Pavilion 15

Intel Core i7
Intel Iris Xe Graphics

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Adobe Employee ,
Jun 16, 2023 Jun 16, 2023

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Thank you for the update @UserinDubai 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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