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Generative Fill not working - Service not available.

Community Beginner ,
Sep 10, 2023 Sep 10, 2023

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Screenshot 2023-09-10 at 12.52.18 PM.png

 

 Generative Fill is not working from one day to another. Have uninstalled and reinstalled twice and still not working.

Below is system info.

Adobe Photoshop Version: 25.1.0 20230905.m.2316 979c86d arm64
Number of Launches: 11
Operating System: Mac OS 13.5.1
System architecture: Apple M1, HybridCPU(4:4)
Physical processor count: 8
Built-in memory: 16384 MB
Free memory: 7587 MB
Memory available to Photoshop: 13010 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credentials is not available
NGL Version: 1.35.0.19
Precise Color Management for HDR Display: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
High DPI Monitor
Main Display
Display Type: WCG
Display: 2
Display Bounds: top=0, left=-2560, bottom=1440, right=0
High DPI Monitor
Display Type: WCG
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/sniffer" -baseTimeMS=570658 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20230905.m.2316 979c86d arm64

[168 ms]
Start sniffer 2023-09-10 13:20:10
# Photoshop Version: Adobe Photoshop 25.1.0 20230905.m.2316 979c86d arm64
sniffer -baseTimeMS=570658 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20230905.m.2316 979c86d arm64

{17 ms}
Start platform native
# displays: 2
Display 0
Display: 1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (551.051 309.966)
Pixel size: (0.107627 0.107627)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 index=0)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, 0) -> (0, 1,440)
Dimensions: (5,120 2,880)
Physical size: (551.051 309.966)
Pixel size: (0.107627 0.107627)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 index=0)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
1
2
GPU accessible RAM: 11,453 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 11,453 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{109 ms}

{109 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (551.051 309.966)
Pixel size: (0.107627 0.107627)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, 0) -> (0, 1,440)
Dimensions: (5,120 2,880)
Physical size: (551.051 309.966)
Pixel size: (0.107627 0.107627)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 2
1
2
GPU accessible RAM: 10,922 MB
VRAM: 10,922 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83.1)
Device version: 2.1 (2.1 Metal - 83.1)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 3
End platform OpenGL
{117 ms}

{117 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Jun 23 2023 20:24:12))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 1,953 GB / s
Compute score: 13,071
Device name string: Apple M1
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{167 ms}

Exit code kExitNormal
End sniffer 2023-09-10 13:20:10
[kStatusNormal, kExitNormal]

[168 ms]
Finish RunAllAPIs

[1163 ms]
Start GetSnifferResult

[1163 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 16184197809817866351
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: /Applications/Adobe Photoshop (Beta)/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 460.4G, 19.9G free
Required Plugins folder: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop (Beta)/Plug-ins/

Installed components:

dvametadata.framework dvametadata 23.0.0.0
AdobeXMPScript.framework AdobeXMPScript 79.1462899777 79.1462899777
libdynamic-napi.framework Torq Native local
ICUUnicode.framework ICUUnicode 14.0.04ee3a5
ICUConverter.framework ICUConverter 14.0.04ee3a5
AdobeCrashReporter.framework AdobeCrashReporter 13.1.0.202307240913_c907fdb
boost_system.framework boost_system 23.0.0.0
AdobeACE.framework AdobeACE 6.0.1 79.4142c440df.
dvanet.framework dvanet 23.0.0.0
AdobeOwl.framework AdobeOwl
mediacoreif.framework mediacoreif 23.0.0.0
dvascripting.framework dvascripting 23.0.0.0
dvaappsupport.framework dvaappsupport 23.0.0.0
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.8fc6e4e5.
AIDE.framework AIDE 5.7.0 79.43e30357
boost_chrono.framework boost_chrono 23.0.0.0
dynamiclink.framework dynamiclink 23.0.0.0
dvaaccelerate.framework dvaaccelerate 23.0.0.0
dvametadataUI.framework dvametadataUI 23.0.0.0
AdobeARE.framework AdobeARE 3.0.0 79.625377
AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377
ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5
boost_filesystem.framework boost_filesystem 23.0.0.0
AdobeBIB.framework AdobeBIB 4.0.0 79.4142c440df.
AdobeXMPFiles.framework AdobeXMPFiles 79.1462899777 79.1462899777
AdobeLinguistic.framework 14.5.0.32668ad
dvaplayer.framework dvaplayer 23.0.0.0
filterport.framework filterport 28.0.0.170
PlugPlugOwl.framework PlugPlugOwl 11.5.2.130
libzip.framework libzip 23.0.0.0
AdobeAGM.framework AdobeAGM 7.1.0 79.4142c440df.
AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER"
AdobePDFL.framework AdobePDFL 17.0.0 79 . 69c153855
dvavulcansupport.framework dvavulcansupport 23.0.0.0
dvacore.framework dvacore 23.0.0.0
aiport.framework aiport 28.0.0.170
AdobePIP.framework AdobePIP 8.2.0.16
AdobePDFSettings.framework AdobePDFSettings 1.7
AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.8fc6e4e5.
dvatransport.framework dvatransport 23.0.0.0
AdobeXMP.framework AdobeXMPCore 79.1462899777 79.1462899777
AdobeJP2K.framework AdobeJP2K 4.0.1 79.15070c2
dvaaudiodevice.framework dvaaudiodevice 23.0.0.0
LogSession.framework LogSession 8.2.0.16
dvaaudiodsp.framework dvaaudiodsp 23.0.0.0
PlugPlugExternalObject.framework 11.5.2.130
AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.1887391.
dvametadataapi.framework dvametadataapi 23.0.0.0
WRServices.framework WRServices 17.5.2 17.5.2.0
AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.4142c440df.
boost_threads.framework boost_threads 23.0.0.0
CloudAILib.framework CloudAILib 28.0.0.170
SPBasic.framework SPBasic 28.0.0.170
AdobeCoolType.framework AdobeCoolType 9.0.0 79.4142c440df.
boost_regex.framework boost_regex 23.0.0.0
dvamediatypes.framework dvamediatypes 23.0.0.0
AdbePM.framework AdbePM 1
boost_date_time.framework boost_date_time 23.0.0.0
dynamic-torqnative.framework Torq Native local
AdobeMPS.framework AdobeMPS 9.0.0.53210 79.51aea8ab
dvaui.framework dvaui 23.0.0.0
MacMemory.framework MacMemory 28.0.0.170
AILib.framework AILib 28.0.0.170
ICUData.framework ICUData 14.0.04ee3a5
dvamarshal.framework dvamarshal 23.0.0.0
aifm.framework aifm 28.0.0.170
Unified Extensibility Platform uxp-7.2.0-14-d57c465
UPIC 2.6.0


Required plugins:

Accented Edges 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 25.1.0, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Average 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin”
Bas Relief 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
BMP 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Camera Raw 15.5.1 (1597), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 15.5.1 (1597), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Charcoal 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Chrome 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Cineon 25.1 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin”
Clouds 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin”
Color Halftone 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Colored Pencil 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Conté Crayon 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Craquelure 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 25.1 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Crosshatch 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crystallize 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Cutout 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Dark Strokes 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
De-Interlace 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dicom 25.1 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin”
Difference Clouds 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin”
Diffuse Glow 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Displace 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dry Brush 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Entropy 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Export Color Lookup Tables 25.1 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Extrude 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
FastCore Routines 25.1 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin”
Fibers 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Film Grain 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Filter Gallery 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Fresco 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glass 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glowing Edges 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Grain 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Graphic Pen 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halftone Pattern 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halide Bottlenecks 25.1 © 2023-2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
HDRMergeUI 25.1, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
HSB/HSL 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IFF Format 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Ink Outlines 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
JPEG 2000 25.1 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
Kurtosis 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Lens Blur 25.1.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
Lens Correction 25.1.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
Lens Flare 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Liquify 25.1.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin”
Matlab Operation 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Maximum 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Mean 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Measurement Core 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
Median 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Mezzotint 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Minimum 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
MMXCore Routines 25.1 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin”
Mosaic Tiles 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Multiprocessor Support 25.1 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
Neon Glow 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Note Paper 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
NTSC Colors 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
Ocean Ripple 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
OpenEXR 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Paint Daubs 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Palette Knife 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”
Patchwork 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Paths to Illustrator 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
PCX 25.1 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin”
Photocopy 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Picture Package Filter 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Pinch 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Pixar 25.1 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin”
Plaster 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Plastic Wrap 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Pointillize 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Polar Coordinates 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Portable Bit Map 25.1 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin”
Poster Edges 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Radial Blur 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Radiance 25.1 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin”
Range 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Render Color Lookup Grid 25.1 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Reticulation 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Ripple 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Rough Pastels 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Save for Web 25.1.0, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin”
ScriptingSupport 25.1, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
Shear 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Skewness 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Smart Blur 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Smudge Stick 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Solarize 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin”
SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
Spatter 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Spherize 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Sponge 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Sprayed Strokes 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stained Glass 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stamp 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Standard Deviation 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Sumi-e 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Summation 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Targa 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Texturizer 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Tiles 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Torn Edges 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Twirl 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Underpainting 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Vanishing Point 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
Variance 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Water Paper 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Watercolor 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Wave 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wind 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 25.1 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin”
ZigZag 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.8.0.77 - from the file "Required Folder"
CDO: 1.143.0
CmdN: 1.18.19
CDP: 1.167.0
Loaded at: 85 ms - launch time impact: 108 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 1565 ms - launch time impact: 0 ms
Beta Feedback (Loaded) 1.15.1.0 - from the file "Required Folder"
Loaded at: 118604 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/"
CAPTURE: 2.0.41 STOCK: 4.0.2
Content Credentials (Loaded) 0.39.8.0 - from the file "Required Folder"
Loaded at: 1412 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 1566 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder"
Loaded at: 1566 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.30.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.3.0.0 - from the file "Required Folder"
Loaded at: 1566 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.3.4.0 - from the file "Required Folder"
Loaded at: 1566 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 1389 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 1389 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2307.79.0.34 - from the file "Required Folder"
Loaded at: 1567 ms - launch time impact: 9 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 31

Installed TWAIN devices: NONE



 

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correct answers 1 Pinned Reply

Adobe Employee , Sep 13, 2023 Sep 13, 2023

Hi all,

 

Generative Fill/Expand is now available in the public release of Photoshop.
Adobe Photoshop Version: 25.0.0 20230906.r.37 b14e317 x64

 

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Adobe Employee ,
Sep 11, 2023 Sep 11, 2023

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Hi @JG-Teach-Graphics one thing we can see:

 

Startup, 460.4G, 19.9G free. - is it suggested you have 100gb free for scratch disk space. Try to free up more and restart and see if that works.

 

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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I went ahead a cleared space, still not working. It was working with low space for weeks prior to not working.

Uninstalled with keep preferences, remove prefferences, still not working.

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Adobe Employee ,
Sep 11, 2023 Sep 11, 2023

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Thanks for the update, have you deleted and reinstalled Ps beta via CCD?

 

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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Yes from Creative Cloud. Also tried the follwoing.

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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phot.png

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Adobe Employee ,
Sep 11, 2023 Sep 11, 2023

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Based on your email here, we don't see a paid subscription, do you have one and can log into it that way?  To use GenFill you do need a paid Ps subscription.

 

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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Well how could I use photoshop if I do not have a subscription. I am not on a trial etc.

Can you look me up and verify, I am part of an Organization. I have used for it for months.

Does Adobe sell buy once no subscription plans? I am sure we pay a yearly fee.

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Adobe Employee ,
Sep 11, 2023 Sep 11, 2023

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Feel free to send me your Adobe ID email you used to sign in/use your account.  Send to shubert@adobe.com

and please reference this thread with a link to it.

 

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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Send email.

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Community Beginner ,
Sep 12, 2023 Sep 12, 2023

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Following.  I also work for an organization and have gotten this same error message in the last few days.  Was prompted to update the beta version.  Uninstalled and reinstalled depsite CC app saying it was up to date.  Now I get the same message.  We have device licensing.  

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Adobe Employee ,
Sep 12, 2023 Sep 12, 2023

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@WAE Center Digital Lab we see your teams account and am wondering if your IT Admin has turned this on or off as they are able to?

 

https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative...

 

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Community Beginner ,
Sep 12, 2023 Sep 12, 2023

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It seems my account is linked to Education under 18 years of age and it is blocking the Generative Fill feature.

I use a shared device installation/license. Would I be able to use the Photoshop logged in to another account? I tried it and all the applications work but, when I tried Generative Fill the first time it gave an error, you no longer have access to this feature because you violated the terms. Tried third account not tied to the account, app works fine but Generative Fill does not....

What is going on, I am not sure what to do next? I have been using it since it came out and it stopped last Thrusday.

I cannot even use Firefly.Adobe.com with my paying Education account, it errors out. But with any non paying free adobe account I am able to

Paying account no Firefly, free account can use firefly, this is ridicolus!

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Community Beginner ,
Sep 13, 2023 Sep 13, 2023

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I had created new packages about a month ago so that we could use beta.  It's worked fine for about a month since.  Restarted, signed out, etc.  Haven't been notified about any terms being violated having limited the feature.....is that a thing?  Thanks.

 

I've got curriculum planned around it so I guess it's 

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Hi all,

 

Generative Fill/Expand is now available in the public release of Photoshop.
Adobe Photoshop Version: 25.0.0 20230906.r.37 b14e317 x64

 

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Community Beginner ,
Sep 13, 2023 Sep 13, 2023

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Can Generative FIll be used in Education Subscription?

What About Firefly.adobe.com with education account.

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Hi @JG-Teach-Graphics yes, in the general release of Ps and Firefly, commerial use is allowed.  Depending on your type of subscription you may need your IT Admin to turn it on, but it should be on by default. If not, have them look for the setting in the admin console for Adobe Firefly and turn it on.

 

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Community Beginner ,
Sep 14, 2023 Sep 14, 2023

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Could you provide instructions for turning this on, as an admin?  I just updated Photoshop to 2024 (25.0) and when following the opening generative fill 'try now' prompt, a grey bar pops up which says "not available".

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Adobe Employee ,
Sep 14, 2023 Sep 14, 2023

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Hi all, for those with the K-12 deployment issue and GenAI, this doc might help:

 

https://helpx.adobe.com/enterprise/using/edu-deployment-guide.html

 

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New Here ,
Feb 15, 2024 Feb 15, 2024

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Generative fill not working with paid subscription. unistalled and reinstalled beta and updates have been complete, still nothing 

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