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Help with photoshop beta

New Here ,
Jun 07, 2024 Jun 07, 2024

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I want to download the beta version of Photoshop but I can't find it, I look for it in Creative Clouds and it's not there. Any advice on how to do it? I want to try using image generation from Photoshop

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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Hi Eowyn.  Hiw did you install Photoshop (beta)?  If you used the Creative Cloud Desktop app, you can click on Open from there

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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Use Spotlight  Cmd Space and start typing Photoshop, and if it is installed you'll see it.

It might be that it didn't install.  The only safe way to install it is from the CC Desktop App.

 

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New Here ,
Jun 08, 2024 Jun 08, 2024

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Hi Trevor. I used Creative Cloud desktop, I couldn't see the Beta apps. 
Finally I contacted Adobe support, they accessed my computer remotely and solved it, now I can see the Beta apps.
Thanks for
answering

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Community Expert ,
Jun 08, 2024 Jun 08, 2024

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quote
Hi Trevor. I used Creative Cloud desktop, I couldn't see the Beta apps. 
Finally I contacted Adobe support, they accessed my computer remotely and solved it, now I can see the Beta apps.
Thanks for
answering

By @Eowyn_photos

 

In your first post you said you 'downloaded' Photoshop beta implying that you thought you had installed it, but could not find it on your computer.  What seems to be happening with a lot of users is that when they open the Creative Cloud Desktop app the beta version tab is missing, and they are stuck.

image.png

However, all they need do is expand the CC app, and they'll be able to see the beta tab and procede.  It ocurred to me that you might need to expand the cc app beyond the 1920 pixels of the minimum requirement 1080p screen resolution for Photoshop.  I had to go slightly beyond to see the final option, which is Pre-release, but the beta tab was definitely there within 1920 pixels width.

image.png

 

So, if you'd worded your question better, you could have saved yourself the call to Adobe support.

 

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New Here ,
Jun 08, 2024 Jun 08, 2024

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That wasn't the problem, I expanded and the Beta weren't there. It was an internal Creative Cloud problem that the supporter solved by logging into my computer remotely and changing the name of some Adobe folders (example OOBE), then reinstalled CC and the Beta appeared

 

Also I never said I had downloaded PS Beta, I said I wanted to download it but it wasn't on CC

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