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I can't see the Photoshop (beta) app

New Here ,
Jan 01, 2023 Jan 01, 2023

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Hi
(and happy new year!) 
I can't find the Photoshop (beta) in my Creative Cloud Desktop.
Under "Categories" I can see it all (... Video, Illustration, UI & UX, 3D & AR and Acrobat & PDF) but no Beta-category.... please see attached.

Is this because I'm living in Denmark? Or do I need to sign up to the beta first?

Kind regards, Jens  

 


 

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Adobe Employee ,
Jan 02, 2023 Jan 02, 2023

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Hi @Radikale5C7C thanks for reaching out. Have you been able to see Beta apps before but can't now? What sort of subscription in CC do you have?

 

Thank you,

Cory

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New Here ,
Jan 03, 2023 Jan 03, 2023

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Hi Cory - thanks for your answer. 

I have an "Adobe Enterprise-plan" and within that 3 licences to 
"Creative Cloud All Apps"

I don't think I've been able to use beta-apps before - I haven't seen them 😉

Kind regards, Jens 

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Adobe Employee ,
Jan 03, 2023 Jan 03, 2023

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Thanks for the account detail Jens. Do you have contact with the admin for your account?

You may want to check with whoever might be administering the installation packages through the Admin Console to enable the installation of Beta apps.

 

This is what it would look like from the package creation end -- 

 

PeteGreen_1-1672767553232.png

 

More info can be found in the Enable install of beta apps section of Creative Cloud app & services | Customizations. Once that option is enabled, you should be able to install the Photoshop beta!

 

Regards,

Pete

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Community Beginner ,
Jul 12, 2023 Jul 12, 2023

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Can you explain where I can find this please? I've looked and looked but can't see anything to do with the above post, so I can't see how to install Beta either.

Same licence btw. All apps etc.

A screenshot shows how my cloud app looks..

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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

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@philg76401734 we can see you show beta apps section on the lower left column, so please explain what happens when you click on that, beta apps, and what shows and what messages or issues you have installing Ps beta.

 

We see you have a teams subscription so please contact your IT admin to see if they are blocking betas.

 

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New Here ,
Sep 11, 2023 Sep 11, 2023

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Hello Pete!

I have a similar issue, I don't see Photoshop Beta. I can see the "beta" tab in CC but it has a little lock on it.

Where in the admin console can I find these settings? Do I need to activate the "package" settings to see it?

All the best,
Saga

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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same here can't see my specific Photoshop beta

jash33_0-1695958115013.png

jash33_1-1695958149493.png

What should I do?

 

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New Here ,
May 02, 2024 May 02, 2024

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If you're using MacOS, this is what works :

Please try these steps.

  1. Sign out from CCDA
  2. Close all the background processes related to Adobe and Creative cloud from Activity Monitor

3.Please use this path Go > Go to Folder > /Library >Application Support>Adobe>OOBE>>configs
4. Delete serviceconfig file.
5. Restart Creative cloud & sign in. 

Now Check.

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New Here ,
May 21, 2024 May 21, 2024

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thank you u the best ! 

 

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New Here ,
Jun 10, 2024 Jun 10, 2024

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Yes you ARE!! After seaerching dfor all kinds of solutions this is the only thing that worked!!!  Thanks a bunch! Somebody pin this post

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New Here ,
Jun 12, 2024 Jun 12, 2024

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LATEST

You are the best my friend

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