• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issue while exporting with Content Credentials

New Here ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

Hi, 

 

I am trying to use the beta feature "exporting with Content Credentials" while exporting a jpeg file (Photoshop 24.3.0). This feature is enabled in my preferences, and the preview (see file attached) works correctly, but when exporting, Photoshop displays this message (translated from Photoshop French version ) : 

Your file was exported, but its Content Credentials could not be created or linked due to an error. Please try exporting again.

Thanks for your help

 

TOPICS
Desktop-macOS

Views

241

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

Hi, on the Contents Credentials page, there is a similar issue that arises when saving a very large jpeg, is it the case for you?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

Not sure as well of when you are seeing the 15/41 screenshot, after the unsuccessful save? do you mean that CC gets added, but the error message is... erroneous?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

LATEST

No the screenshot is just a preview of the CC as you can display it in the exporting form (when clicking on "aperçu").  I just tried with a large jpeg, the problem is the same.

 

SCRN 2023-03-30 à 12.27.47.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines