Não consigo abrir o arquivo. O arquivo está todo preto e sem as camadas originais.

[Vitor_Marques4726]

Estou com problemas em acessar um arquivo. Estava no Photoshop Beta em um trabalho de ilustração digital ao tentar abrir o arquivo ele perdeu todas as camadas e está preto. Tentei "salvar como" em outra partição do computador e abre da mesma forma. Tentei acessar a pasta de autosave do photoshop e não foi salvo mesmo com a opção de autosave habilitada. Como posso proceder?

[jane-e]

It was in Photoshop Beta...

By Vitor_Marques4726

I've moved your post from Photoshop to the Photoshop beta forum.

Jane

[Vitor_Marques4726]

Olá Jane, obrigado por responder. Existe algum meio que eu possa resolver este problema? O arquivo contém 20 horas de trabalho...

[Trevor.Dennis]

It's only got the one layer, and that layer is filled with black, so unless you have a different version of the file, you are probably out of luck.

Do you know what format you saved it?  There's a good chance that if there is another version, it will be in the same folder.  We can't see whether you are using Mac or Windows, but if you open that folder in Finder or File Explorer, and set it to details so you can view by date order.

Otherwise, if it was a .psd for instance, you could search (if using Windows — I don't know the Mac equivalent) and it would list every psd file on the drive(s)  

* type: = .psd

Sort by Date modified, and cross your fingers.

The Photoshop Recovery doesn't keep a constant record of what you are doing.  The way it works is if your system or Photoshop freezes, it attempts to save an emergency record of the file before you End Process  or otherwise shut down thew crashed Photoshop.  The next time you open Photoshop it will load the file with (recovered) added to its file name.  When you see this, the smart thing is to immediately save it with a new file name.

I wish you luck.