Neural filter did not do anything, and then pop-up never came back

[Juan Carlos Gonzalez-N.]

I tried to use neural filters to stylize a layer using Style Transfer. The layer was an image on transparent background.

I wanted to use my own image as reference, so I selected Custom, loaded my image, selected destination as current layer and pressed OK. The only thing that happened is that the image was selected with the ants outline, the neural filters pop-up disappeared and I could not bring it back. I tried to choose it again from the Filters menu but it never came up. I had to close PS and restart.

[CoryShubert]

Hi @Juan Carlos Gonzalez-N. curious if you have Use Graphics Processor selected or not?  Open Neural Filters and click on the three dots and select this then try the same workflow... does the same issue happen?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager