No AI feature with new update

[randoo53]

Just updated to the new beta version for PS, 24.6.0. (with AI)
I got the new UI but it lacks the AI portion (or option) in the menu bar, or anywhere else.
Is there a minimum hardware requirement that I need? I might have missed the minimum requirements.
I am running Apple iMac Monterey 12.6.6. (Late 2015 build).
I am providing a screen shot of the UI I have available to me at this moment.
Thanks for any help you could provide.

 

[Trik-]

same here

[carsten30034102nvm1]

And here

[Tyler5E7C]

m.2181 thats what I have "Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64"

[Luis F30028156kml5]

Found the solution... Photoshop seems to verify your age by looking at your Behance account. I didn't have one, so once I created the account and added a DOB, I was able to make it work.

[MeerAliAbbasi310]

you created your account on behance or you just signed in with your adobe account?

[danielc32389028]

Me too - excepet NOTHING appears for me.

[peterj72265647]

I can not run beta ? why?

[CliftonHack]

i cant find where to install PS BETA, i looked all over. Any advice?

[Mario De Meyer]

I've checked for updates multiple times, but I don't see a v24.6 in my CreativeCloud app, only 24.5

Isn't v24.6 available everywhere?

[CShubert]

@Mario De Meyer  have you tried logging out and then back in to your CCD app?  Could you share a screenshot of what you are seeing under beta apps that are available?

[MeerAliAbbasi310]

Hi I just installed the Photoshop Beta.
But the Generative Fill is greyed out.

I searched on internet it said go to Behance.com and enter your Date of birth. but when i opened Behance.com it did'nt asked me for my Date of birth.
Also on Adobe.com it also not asked for DOB.
Can please someone help me fix this issue.
I am using 14 Days Teams Free Trial

[katieme13]

I am still unable to update the beta to 24.6. I'm stuck at 24.5 no matter what I try. What am I missing?

I'm working on an edu account.

[rez304561299bid]

Mine is 

24.5.0 20230512.r.500

and still can't get it right. I've been trying all day and am kinda disappointed now, I wonder why my Master's degree ccould'nt help!! Srry Adobe guys , but Creative Cloud UX sucks!

[MrRightWilson]

The problem isn't updating (unless your software is actually out of date). The issue is that Creative Cloud navigates people to set up the free trial then download the regular Photoshop version. We have to type in "Photoshop (Beta)" in Creative Cloud and download it.

[Andrew3132896227mv]

Hi, I have PS 24.7 (not the beta) but still no generative fill option on selection toolbar!

[CShubert]

@Andrew3132896227mv  Generative Fill is only available in the Ps beta. Please download via your CCD app and then you will have the option.

[Andrew3132896227mv]

OK I will try that, thank you.

[Ainul313363660w3o]

hai cory, i just applied for the seven days trial and did everything from downloading the new version, that didnt work to get the generative fill, i also uninstall the beta version, then download it back, reboot my laptop, and still the generative fill is grey, it says "please connect to the internet" i use wifi and my wifi is 156 mpbs per second, yesterday i even wait as maybe it takes overnight to get it, i try today at night i was so dissapointed that it still grey. I even did the behance account nothing works, please help.

[roshanm95620203]

when select ai generator option is not visible.

v 24.6.0

windows 11 

[CShubert]

Hi @roshanm95620203 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

[Vito27662922on8d]

SHIFT+CONTROL+ALT does not launch a program (at least on Windows 11).

It shows the properties.

[docrob9000]

No change. Nothing new. I can't get past 24.5 and I'm a subscriber through work

[Hiba monther]

same issue! also I tried resetting prefs, still not showing!

[EthanGalant]

I have an account in good standing, & my desktop is compatible. But, I can not access Generative Fill. I can access the other Beta features (including Neural Filters and Remove), but not Generative Fill. 

[CShubert]

We are hearing some customers with this issue, so let's try to delete the beta, reboot your system and then download again the beta and see if this resolves it.

Not seeing Generative Fill?
1. Both the previous and the most-recent version of the Photoshop Beta are 24.6.
Please check your Help > System Info and verify that on the first line you see: 24.6.0 20230520.m.2181
Ensure you are on the latest by refreshing the updater, please.


2. To use the feature, you must first have an active selection. 
 Make selections in your composites