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Photoshop Beta is not saving files

New Here ,
Jun 28, 2023 Jun 28, 2023

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I'm on the desktop version of Adobe Photoshop (Beta) and it will not allow me to save files (I've tried save, save as, save a copy, and save for web). When I save, nothing happens and the file is not saved into my local folder.

 

If I try and quit out of the program, the prompt modal appears asking if I'd like to "save changes to my file before closing". I click on the "Save" button and nothing happens.

 

Please help! 

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correct answers 1 Correct answer

Community Expert , Aug 11, 2023 Aug 11, 2023

Can you save to the cloud as a psdc?

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Adobe Employee ,
Jun 28, 2023 Jun 28, 2023

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Hi @Julie5FEB 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023

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had similar problem, cory your solution worked for me thanks

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New Here ,
Jul 03, 2023 Jul 03, 2023

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Thanks @CoryShubert! I'm having trouble finding the Adobe Photoshop (Beta) settings.

Here is my Photoshop (Beta) system info: 

 

Adobe Photoshop Version: 24.7.0 20230628.m.2223 0770f83 arm64 Number of Launches: 8 Operating System: Mac OS 12.4.0 System architecture: Apple M1 Pro, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 16384 MB Free memory: 7874 MB Memory available to Photoshop: 13187 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.1.5 SAM SDK Version: 4.1.4 ACP.local Status: - SDK Version: 3.2.0.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.3.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: 0.5.3 Precise Color Management for HDR Display: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/sniffer" -baseTimeMS=1530717580 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230628.m.2223 0770f83 arm64

[174 ms]
Start sniffer 2023-07-03 15:25:52
# Photoshop Version: Adobe Photoshop 24.7.0 20230628.m.2223 0770f83 arm64
sniffer -baseTimeMS=1530717580 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230628.m.2223 0770f83 arm64

{10 ms}
Start platform native
# displays: 1
Display 0
Display: 3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 329.514)
Pixel size: (0.117051 0.114414)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Pro index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
3
GPU accessible RAM: 11,453 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 11,453 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{116 ms}

{116 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 329.514)
Pixel size: (0.117051 0.114414)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
3
GPU accessible RAM: 10,922 MB
VRAM: 10,922 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 76.3)
Device version: 2.1 (2.1 Metal - 76.3)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
End platform OpenGL
{129 ms}

{129 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Apr 19 2022 18:44:44))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 6,440 GB / s
Compute score: 13,908.4
Device name string: Apple M1 Pro
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{173 ms}

Exit code kExitNormal
End sniffer 2023-07-03 15:25:52
[kStatusNormal, kExitNormal]

[174 ms]
Finish RunAllAPIs

[1067 ms]
Start GetSnifferResult

[1067 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970836308683005382 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop (Beta)/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 1.81T, 1.72T free Required Plugins folder: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop (Beta)/Plug-ins/ Installed components: dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.a8d475349 79.a8d475349 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.0.04ee3a5 ICUConverter.framework ICUConverter 14.0.04ee3a5 AdobeCrashReporter.framework AdobeCrashReporter 12.1.0.202305112304_acd7e25 boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.1 79.27b150cfb6. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5. AIDE.framework AIDE 5.4.0 79.8b163e26 boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.27b150cfb6. AdobeXMPFiles.framework AdobeXMPFiles 79.a8d475349 79.a8d475349 AdobeLinguistic.framework 14.5.0.32668ad dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 27.1.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.1.0 79.27b150cfb6. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 49d0f7fa dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.a8d475349 79.a8d475349 AdobeJP2K.framework AdobeJP2K 4.0.0 79.6dcde51 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.8567dec. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.27b150cfb6. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.3.0 79.27b150cfb6. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52792 79.fb3b9dfa dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Unified Extensibility Platform uxp-7.1.0-11-16f02e5 UPIC 2.6.0 Required plugins: Accented Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.7.0, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.4 (1508), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.4 (1508), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.7 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.7 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.7 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.7 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.7 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.7 © 2023-2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.7, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.7 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.7.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.7.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.7.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.7 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.7 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.7 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.7 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.7.0, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.7, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.7.0.40 - from the file "Required Folder" CDO: 1.141.0
CmdN: 1.18.6
CDP: 1.165.0
Projects: 1.7.0 Loaded at: 66 ms - launch time impact: 87 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 1366 ms - launch time impact: 0 ms Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder" CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.24.22.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/" CAPTURE: 2.0.41 STOCK: 4.0.2 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 66 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 67 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder" Loaded at: 1146 ms - launch time impact: 0 ms Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 1366 ms - launch time impact: 20 ms Photoshop Adjustments Panel (Loaded) 1.29.12.0 - from the file "Required Folder" Loaded at: 1367 ms - launch time impact: 0 ms Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 1367 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.1.0.0 - from the file "Required Folder" Loaded at: 1367 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 1146 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 1147 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.6.0.51 - from the file "Required Folder" Loaded at: 1367 ms - launch time impact: 8 ms Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 30 Installed TWAIN devices: NONE

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Community Beginner ,
Aug 09, 2023 Aug 09, 2023

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I have a file that took hours to design in the beta version. I can't just restart but it's not letting me save either. Any ideas?

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Community Expert ,
Aug 11, 2023 Aug 11, 2023

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Upgrade to the latest version of the beta - 25.0.

Also go to Apple System Settings/Security and Privacy/Full Disk Access and make sure PS is listed and active.

The issue is any solution at this point will force you to restart your PS. This is the risk with using beta software unfortunately.

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Community Expert ,
Aug 11, 2023 Aug 11, 2023

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Can you save to the cloud as a psdc?

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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Saved my sorry ass, thank you so much.

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New Here ,
Aug 22, 2023 Aug 22, 2023

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worked for me, thank you Kevin.

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Explorer ,
Aug 19, 2023 Aug 19, 2023

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Wow....same exact problem...and just lost about 2 hrs of work on a photo composite bc it was saving initially then stopped saving. force quit PSD Beta v25 and lost EVERYTHING. I am beyond frustrated. 

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New Here ,
Aug 21, 2023 Aug 21, 2023

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I went through the same thing, but I resorted to force shutting down my macbook without saving the file. When I turned it back on, the file was there as a "-recovered" one, but saved right up until the last thing I did on it, so we could say it worked.

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New Here ,
Aug 29, 2023 Aug 29, 2023

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Life Saver Hacks 101.

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New Here ,
Aug 22, 2023 Aug 22, 2023

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I had the same issue, I force shut down my computer as someone else said and it saved as a recovered file.

I think the issue stemmed from my updating the Beta app while using it. 

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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Thank you for your advice, I tried everything too and nothing worked. I had this issue before and lost the image, but this time I had worked 2 days on the file and did NOT want to lose one inch of it!!! I did do a "File Export, Layers to Files" which saved every single layer separately in PSD which was a list something better than nothing before trying to force shut off and have the Recovered File brought back. I wasn't sure it would work, but it did thank you!!!! But the issue for sure needs to be resolved!!

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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MtbMikeyB I think you may be correct—I got a prompt to update Beta while using and that's when problem occurred. Fortunately at least I took screenshots of all my adjustment layer settings so recreating would be a bit less painful

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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Not sure that could be always the cause . With the first image I did have to update Beta but with the second image I was fine with updates and it still happened...

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New Here ,
Sep 01, 2023 Sep 01, 2023

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Same problem after the update, my files are no longer saved or exported. Which is really not convenient

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New Here ,
Sep 25, 2023 Sep 25, 2023

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Hi, so, same here but found a quick solution, go to Print, then in the bottom left drop down  instead of saving as PDF use the "send in Mail". Send it to you, it send it as PDF. I opened up in illustrator since I needed just the image. I hope this helps someone, who like me, needs something quick for a simple image.

 

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