Problem since update

Forum|Forum|2 years ago
August 28, 2023
2 replies
316 views

Hi all,

Attached is a screenshot of a message i cant clear to use photoshop beta.

It updated this afternoon but when i tried to open it it gave the message an error occured & it needs to shut.

I left feedback & now i get this message which prevents me from using beta.

Any ideas on how to get rid of the message so i can use beta?

Desktop-Windows

This topic has been closed for replies.

AxelMatt

Community Expert

Please try to reset the preferences.

Hold down the following keyboard shortcut and launch Photoshop:

macOS: command + option + shift
Windows: ctrl + alt + shift

After Photoshop has opened click "Yes" in the dialog that asks "Delete the Adobe Photoshop Settings file?"

If Photoshop doesn't start correctly you can try to reset the preferences manually.

See here: Preferences in Photoshop (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

K

kuptan

Participant

Error Report for "Adobe Photoshop" Adobe has found a solution or workaround for the recent error in Adobe Photoshop. Please click the below link for more details.