Robyn2786184565gl

New Participant

Question

Ps Web doesn't export image successfully

Forum|Forum|2 years ago
March 9, 2023
12 replies
1648 views

Cant download any images, corrupts the file and doesn't save properly

Web

Rahul_Baria2211

New Participant

Please help me.

default29441738l6qbwg

New Participant

it wont download after its been edited and there is no blur tool

Community Manager

Community Manager

Hi @default29441738l6qbwg sorry you are having issues.

Let's make sure your computer specs meet Ps web requirements:

https://helpx.adobe.com/photoshop/system-requirements-web.html

Have you restarted your computer and tried another supported browser?

default29231233g70uoh

New Participant

it keeps giving me an error when trying to export in any format

Community Manager

Community Manager

Hi @Robyn2786184565gl ,

Sorry to hear about images not saving for you during export.

What happens when you try to export?

What file type are you trying to export as?

Which browser are you working with?

Can you provide a sample of the image that didn't save properly?

I suppose worst case is you take a screenshot of the content so you don't lose at least the composite work.

default29075117vng81t

New Participant

I can't download my work.. I spent hours on it

Community Manager

Community Manager

Arg, sorry to hear that @default29075117vng81t .

What happens when you try to export?

What file type are you trying to export as?

Which browser are you working with?

I suppose worst case is you take a screenshot of the content so you don't lose at least the composite work.

default28952751344566

New Participant

unable to save image to laptop

Community Manager

Community Manager

Sorry you can't save your files @default28952751344566!

What happens when you try to export?

What file type are you trying to export as?

Which browser are you working with?

I suppose worst case is you take a screenshot of the content so you don't lose at least the composite work.

New Participant

can't save as file and keeps loading so long

Community Manager

Community Manager

Hi @Arfan Arlanda

Sorry your files aren't saving. How are you going about saving your file? Which file type are you saving as?

Which browser are you working on?

How much RAM is in your system?

New Participant

I'm not sure what I am looking for. My image will not save and it keeps telling me to report it.

default28952751344566

New Participant

will not let me save after editing

default28948488d62zwt

New Participant

I need to access some of the layers in the saved photoshop file but I only saved it as a creative cloud document to utilise the auto save. However, I cannot seem to download it as it is a large file.

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