Remove Tool in Beta for Photoshop Desktop

[MeredithStotzner]

Hello Beta Team,
The Remove tool replaces areas of your image with realistic and relevant content.  Use this tool to remove any distracting regions or elements, no matter how small or large.

Simply brush this artificial-Intelligence-powered tool over objects and people to make them disappear… as if they were never there. 

Complicated backgrounds and structures, such as fences or edges are seamlessly completed.

What we want for you:
This should seem like the magic you expect out of Photoshop!

For our experienced users and those with a discerning eye, our goal is to reduce or eliminate the clean-up after the fill. You should be spending less time repeating a fill for better results. You should also not need to clean-up by switching to another tool, such as the Clone Stamp.

What we want from you:

If you have multiple systems, please try this tool on all of them. Hardware will make a difference.

Please compare the results to your usual method of removing/filling objects. Let us know…
Was it like magic?
Did this save you time?

Let us know by clicking on the Beaker and giving the results a thumbs-up or a thumbs-down.

How to use the Remove Tool in Photoshop Desktop Beta

1. Select the Remove tool from the toolbox.
   Find it in the Healing brush tool group. Expand the group by clicking on the Spot Healing Brush tool, Patch tool, or Red Eye tool to show the Remove Tool.
   
   Note: You may see a “Installing required components…” dialog the first time you use the tool after installation. Don’t worry, that’s normal.
   
   
2. Choose a brush size in the options bar.
   • Choose a brush size that lets you brush over the entire object – with a little extra for good measure – so you don’t have to do a lot of brushing!
   • Brush hardness and brush opacity settings are not used by this tool
            
3. (Optional) If you want to make multiple brush strokes to cover the large or complex object, turn off Remove after each stroke in the options bar.
   • Remove after each stroke = ON  will apply the fill as soon as you complete a single stroke with the tool.
   • Remove after each stroke = OFF will apply the fill after clicking the apply button; allowing for multiple strokes of the brush on the object before applying the fill.  
        
4. (Optional) Turn on Sample All Layers in the options bar to sample data from all visible layers.
   Note: The new pixels will be created on the current, selected layer.
   Hint: Create & select a new layer, then turn on Sample All Layers for a non-destructive workflow.
   
   
5. Click and drag over area you want to remove.
   • Be sure to cover the entire area. Results are better if a bit of the background behind the object or person is also covered.
   
   If Remove after each stroke = ON is selected, the new pixels will be appear after completing the stroke. Skip the next step. You’re done!

6. If Remove after each stroke = OFF, continue to stroke of the area(s) to be removed, then click Apply in the Options bar or  Enter/Return on the keyboard.
   • Use Reset all Brush Strokes to clear all the strokes and start over.

We are looking forward to hearing from you!
Thank you,
The Remove Tool Team

[MikekiM.]

When I right-click the healing brush to select Remove tool, i get the error immediately.

[Guotong]

Hi MikekiM,

Thank you for the feedback. Could you try the following and let us know?

1) Go to Preferences->General and click "Reset Preferemces On Quit". Restart Photoshop and try it again.

2) If 1) doesn't work, reinstall Photoshop and try it again.

[MikekiM.]

Hi Guotong,

I have tried both of your suggestions but sadly still getting the program error message.

[Guotong]

Hi MikekiM,

Thank you for letting us know. We're trying to investigate if it is an AMD machine related problem. Meanwhile, if you have any other machine that is non-AMD, please give it a try and let us know. 

[Guotong]

Also, your machine has a decent old GPU card with 11 GB of RAM. So we recommend you to get the latest GPU driver at the first step before using this tool. 

[Benny_AJ]

Hi Guotong, 
I'm using an AMD machine and I get the same error.
Tried your suggestions, updated GPU driver but no luck.
My PC details:

Adobe Photoshop Version: 24.5.0 20230412.m.2137 91413a4 x64
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1555
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3600 MHz
Built-in memory: 65481 MB
Free memory: 41996 MB
Memory available to Photoshop: 51361 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.5
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Unknown
- Core Sync Running: Unavailable
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credentials is not available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: HarfBuzz Not Initialized
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2080
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,390 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=-52, left=1920, bottom=1028, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=426798545 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230412.m.2137 91413a4 x64

[591 ms]
Start sniffer 2023-04-19 10:03:14
# Photoshop Version: Adobe Photoshop 24.5.0 20230412.m.2137 91413a4 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=426798545 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230412.m.2137 91413a4 x64

{76 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
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Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
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Dynamic range: (0 1)
Potential dynamic range: (0 1)
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Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 index=0)

Display 1
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Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080
Preferred: TRUE
Power Envelope: UNKNOWN
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# attached displays: 2
\\.\DISPLAY2
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GPU accessible RAM: 8,390 MB
VRAM: 8,390 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,331 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3161
Supports UMA: UNSUPPORTED
D3D-ID: 7815
End platform native
{239 ms}

{239 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, -52) -> (3,840, 1,028)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,390 MB
VRAM: 8,390 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,331 MB
API version: 2.1 (2.1.2 NVIDIA 531.61)
Device version: 2.1 (2.1.2 NVIDIA 531.61)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{348 ms}

{348 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 374 GB / s
Compute score: 4,099.7
Device name string: NVIDIA GeForce RTX 2080
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{514 ms}

Exit code kExitNormal
End sniffer 2023-04-19 10:03:14
[kStatusNormal, kExitNormal]

[592 ms]
Finish RunAllAPIs

[1859 ms]
Start GetSnifferResult

[1859 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 94070869079792205439
GUIDBucket:
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Composite Core Threads (MultithreadedCompositing): on
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Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\WINDOW~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 475.5G, 181.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
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BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
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boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
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dvacore.dll photoshopdva 22.0.0
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filterport.dll FilterPort 1.1 O
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ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
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pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.5
PSViews.dll Adobe Photoshop 2023 24.5
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
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svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
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WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.0.1-3-e8edf70
UPIC 2.6.0

Required plugins:

Accented Edges 24.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.5 - from the file “Filter Gallery.8bf”
Average 24.5 - from the file “Average.8bf”
Bas Relief 24.5 - from the file “Filter Gallery.8bf”
BMP 24.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.5 - from the file “Filter Gallery.8bf”
Charcoal 24.5 - from the file “Filter Gallery.8bf”
Chrome 24.5 - from the file “Filter Gallery.8bf”
Cineon 24.5 - from the file “Cineon.8bi”
Clouds 24.5 - from the file “Clouds.8bf”
Color Halftone 24.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.5 - from the file “Filter Gallery.8bf”
Conté Crayon 24.5 - from the file “Filter Gallery.8bf”
Craquelure 24.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.5 - from the file “Filter Gallery.8bf”
Crystallize 24.5 - from the file “Standard MultiPlugin.8bf”
Cutout 24.5 - from the file “Filter Gallery.8bf”
Dark Strokes 24.5 - from the file “Filter Gallery.8bf”
De-Interlace 24.5 - from the file “Standard MultiPlugin.8bf”
Dicom 24.5 - from the file “Dicom.8bi”
Difference Clouds 24.5 - from the file “Clouds.8bf”
Diffuse Glow 24.5 - from the file “Filter Gallery.8bf”
Displace 24.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.5 - from the file “Filter Gallery.8bf”
Entropy 24.5 - from the file “statistics.8ba”
Export Color Lookup Tables 24.5 - from the file “Export3DLUT.8be”
Extrude 24.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.5 - from the file “FastCore.8bx”
Fibers 24.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.5 - from the file “Filter Gallery.8bf”
Filter Gallery 24.5 - from the file “Filter Gallery.8bf”
Fresco 24.5 - from the file “Filter Gallery.8bf”
Glass 24.5 - from the file “Filter Gallery.8bf”
Glowing Edges 24.5 - from the file “Filter Gallery.8bf”
Grain 24.5 - from the file “Filter Gallery.8bf”
Graphic Pen 24.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.5 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.5 - from the file “Filter Gallery.8bf”
JPEG 2000 24.5 - from the file “JPEG2000.8bi”
Kurtosis 24.5 - from the file “statistics.8ba”
Lens Blur 24.5 - from the file “Lens Blur.8bf”
Lens Correction 24.5 - from the file “Lens Correction.8bf”
Lens Flare 24.5 - from the file “Standard MultiPlugin.8bf”
Liquify 24.5 - from the file “Liquify.8bf”
Matlab Operation 24.5 - from the file “ChannelPort.8bf”
Maximum 24.5 - from the file “statistics.8ba”
Mean 24.5 - from the file “statistics.8ba”
Measurement Core 24.5 - from the file “MeasurementCore.8me”
Median 24.5 - from the file “statistics.8ba”
Mezzotint 24.5 - from the file “Standard MultiPlugin.8bf”
Minimum 24.5 - from the file “statistics.8ba”
MMXCore Routines 24.5 - from the file “MMXCore.8bx”
Mosaic Tiles 24.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.5 - from the file “Filter Gallery.8bf”
Note Paper 24.5 - from the file “Filter Gallery.8bf”
NTSC Colors 24.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.5 - from the file “Filter Gallery.8bf”
OpenEXR 24.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.5 - from the file “Filter Gallery.8bf”
Palette Knife 24.5 - from the file “Filter Gallery.8bf”
Patchwork 24.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.5 - from the file “Standard MultiPlugin.8bf”
PCX 24.5 - from the file “PCX.8bi”
Photocopy 24.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.5 - from the file “ChannelPort.8bf”
Pinch 24.5 - from the file “Standard MultiPlugin.8bf”
Pixar 24.5 - from the file “Pixar.8bi”
Plaster 24.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.5 - from the file “Filter Gallery.8bf”
Pointillize 24.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.5 - from the file “PBM.8bi”
Poster Edges 24.5 - from the file “Filter Gallery.8bf”
Radial Blur 24.5 - from the file “Standard MultiPlugin.8bf”
Radiance 24.5 - from the file “Radiance.8bi”
Range 24.5 - from the file “statistics.8ba”
Render Color Lookup Grid 24.5 - from the file “Export3DLUT.8be”
Reticulation 24.5 - from the file “Filter Gallery.8bf”
Ripple 24.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.5 - from the file “Filter Gallery.8bf”
Save for Web 24.5 - from the file “Save for Web.8be”
ScriptingSupport 24.5 - from the file “ScriptingSupport.8li”
Shear 24.5 - from the file “Standard MultiPlugin.8bf”
Skewness 24.5 - from the file “statistics.8ba”
Smart Blur 24.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.5 - from the file “Filter Gallery.8bf”
Solarize 24.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.5 - from the file “Filter Gallery.8bf”
Spherize 24.5 - from the file “Standard MultiPlugin.8bf”
Sponge 24.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.5 - from the file “Filter Gallery.8bf”
Stained Glass 24.5 - from the file “Filter Gallery.8bf”
Stamp 24.5 - from the file “Filter Gallery.8bf”
Standard Deviation 24.5 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.5 - from the file “Filter Gallery.8bf”
Summation 24.5 - from the file “statistics.8ba”
Targa 24.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.5 - from the file “Filter Gallery.8bf”
Tiles 24.5 - from the file “Standard MultiPlugin.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Torn Edges 24.5 - from the file “Filter Gallery.8bf”
Twirl 24.5 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.5 - from the file “Filter Gallery.8bf”
Vanishing Point 24.5 - from the file “VanishingPoint.8bf”
Variance 24.5 - from the file “statistics.8ba”
Water Paper 24.5 - from the file “Filter Gallery.8bf”
Watercolor 24.5 - from the file “Filter Gallery.8bf”
Wave 24.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.5 - from the file “WIASupport.8li”
Wind 24.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.5 - from the file “WBMP.8bi”
ZigZag 24.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.61 - from the file "Required Folder"
CDO: 1.136.2
CmdN: 1.17.4
CDP: 1.160.2
Projects: 1.7.0
Loaded at: 111 ms - launch time impact: 17 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 29.0.0.0 - from the file "Required Folder"
Loaded at: 4682 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 116 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 119 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 4684 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.7.0.0 - from the file "Required Folder"
Loaded at: 4686 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3773 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3776 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.4.1.9 - from the file "Required Folder"
Loaded at: 4689 ms - launch time impact: 18 ms
Content Credentials (Registered) 0.37.3.0 - from the file "Required Folder"
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 36

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

[Guotong]

Hello Benny_AJ,

Thank you for your report. Did you use this tool in the previous version (Photoshop Beta 24.4)? If yes, did you have the same issue as version 24.5 that you reported? If not, could you install Photoshop Beta 24.4 and try this tool again? Also, it would be very helpful if you could send us the model name of your machine and any additional info (e.g. laptop or desktop).

[Benny_AJ]

Thanks for your reply.
I have the same problem on both version 24.4 and 24.5. I'm using a desktop.

[Benny_AJ]

I'm using a custom desktop, system information screenshot is attached.

[Yuko K.]

Hi @Benny_AJ 
Can you try the following steps to see if it fixes the program error?
1. Go to Preferences > Image Processing
2. Select “More Stable” for the Remove Tool Processing.
3. Relaunch Photoshop for the change to take effect.

4. Try Remove Tool again and let us know if this fixes the Program Errors for you

[Yuko K.]

Hi @MikekiM. 
Can you try the following steps to see if it fixes the program error?
1. Go to Preferences > Image Processing
2. Select “More Stable” for the Remove Tool Processing.
3. Relaunch Photoshop for the change to take effect.

4. Try Remove Tool again and let us know if this fixes the Program Errors for you

[MikekiM.]

Hi Yuko,

The most recent update has fixed the issues i was having and the romove tool is working smoothly.

Prior to the update i had tried the steps above but no success.

Mike

[Yuko K.]

Thank you so much for reporting back, Mike!

I guess "More Stable" is selected in the Preferences > Image Processing > Remove Tool Processing after updating the PS BETA?

[MikekiM.]

Happy to help!

Negative, faster is selected. No hardware errors to report either.

Ive enclosed a screenshot.

Mike

[Yuko K.]

Got it! Thank you for your update with the screenshot.

Yuko

[David29465394au0q]

Hi I am encountering the program error a couple of others have reported. Fresh install of latest beta on a new install of win 11. I've installed latest PS as well but haven't set anything up yet apart from some plugins. I get the same warning about insufficient specs/slow performance after selecting remove tool. Not suprising given i have a 4 core processor and a GT 720 GPU. No problems running PS 2019 for several years though on this hardware.

I make a selection and then get the error after 10 sec or so. I did note though if I one-click a brush size of 252 pix on a 4kx6k pix picture the removal worked. It appears to error out on larger selections. Running into hardware limitations maybe?

Thanks, Dave

[Pete.Green]

Hi @David29465394au0q, 

It could be that you're seeing a hardware limitation with this new tool. For the program errors, do they occur while using the Remove tool? Or what specifically is meant by "I make a selection then get the error" ? 

[David29465394au0q]

Hi, thanks for the reply. Essentially after selecting the remove tool and making a very small  selection/stroke (i.e one click of 252px brush) the remove process works . However as soon I start making larger selections, it seem to start processing and crashes out with the program error. After it happens once even small selections error out until I restart PS.

[Yuko K.]

Hi @David29465394au0q 
Can you try the following steps to see if it fixes the program error?
1. Go to Preferences > Image Processing
2. Select “More Stable” for the Remove Tool Processing.
3. Relaunch Photoshop for the change to take effect.

4. Try Remove Tool again and let us know if this fixes the Program Errors for you

[Steve27874987orrr]

I also am unable to run the tool, as soon as the remove tool is selected  it produces an error "Could not complete your request because of a program error." I have uninstalled and reinstalled several times and also installed the latest graphic drivers from Nvidia but the issue remains.  I have copied the system info below.

Adobe Photoshop Version: 24.5.0 20230412.m.2137 91413a4 x64
Number of Launches: 2
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1555
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3900 MHz
Built-in memory: 32697 MB
Free memory: 20960 MB
Memory available to Photoshop: 25134 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.5
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.4.0.12
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: HarfBuzz Not Initialized
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2060 SUPER
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,408 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=-1080, left=1909, bottom=0, right=3829
Display: 3
Display Bounds: top=6, left=1920, bottom=1086, right=3840
Display: 4
Display Bounds: top=-1080, left=-11, bottom=0, right=1909
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=2995337 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230412.m.2137 91413a4 x64

[1028 ms]
Start sniffer 2023-04-19 10:31:05
# Photoshop Version: Adobe Photoshop 24.5.0 20230412.m.2137 91413a4 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=2995337 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230412.m.2137 91413a4 x64

{156 ms}
Start platform native
# displays: 4
Display 0
Display: \\.\DISPLAY7
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER index=0)

Display 1
Display: \\.\DISPLAY6
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,909, -1,080) -> (3,829, 0)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER index=0)

Display 2
Display: \\.\DISPLAY8
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 6) -> (3,840, 1,086)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER index=0)

Display 3
Display: \\.\DISPLAY9
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-11, -1,080) -> (1,909, 0)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060 SUPER
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 4
\\.\DISPLAY7
\\.\DISPLAY6
\\.\DISPLAY8
\\.\DISPLAY9
GPU accessible RAM: 8,408 MB
VRAM: 8,408 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,142 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3161
Supports UMA: UNSUPPORTED
D3D-ID: 7942
End platform native
{423 ms}

{423 ms}
Start platform OpenGL
# displays: 4
Display 0
Display: \\.\DISPLAY7
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY6
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,909, -1,080) -> (3,829, 0)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER/PCIe/SSE2 index=0)

Display 2
Display: \\.\DISPLAY8
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 6) -> (3,840, 1,086)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER/PCIe/SSE2 index=0)

Display 3
Display: \\.\DISPLAY9
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-11, -1,080) -> (1,909, 0)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 SUPER/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060 SUPER/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 4
\\.\DISPLAY7
\\.\DISPLAY6
\\.\DISPLAY8
\\.\DISPLAY9
GPU accessible RAM: 8,408 MB
VRAM: 8,408 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,142 MB
API version: 2.1 (2.1.2 NVIDIA 531.61)
Device version: 2.1 (2.1.2 NVIDIA 531.61)
Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{564 ms}

{564 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060 SUPER
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 368 GB / s
Compute score: 2,465.99
Device name string: NVIDIA GeForce RTX 2060 SUPER
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{945 ms}

Exit code kExitNormal
End sniffer 2023-04-19 10:31:06
[kStatusNormal, kExitNormal]

[1029 ms]
Finish RunAllAPIs

[2270 ms]
Start GetSnifferResult

[2270 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040714479066380710
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\Steve-M\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.4G, 581.5G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.0.1-3-e8edf70
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.5
PSViews.dll Adobe Photoshop 2023 24.5
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.0.1-3-e8edf70
UPIC 2.6.0

Required plugins:

Accented Edges 24.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.5 - from the file “Filter Gallery.8bf”
Average 24.5 - from the file “Average.8bf”
Bas Relief 24.5 - from the file “Filter Gallery.8bf”
BMP 24.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.5 - from the file “Filter Gallery.8bf”
Charcoal 24.5 - from the file “Filter Gallery.8bf”
Chrome 24.5 - from the file “Filter Gallery.8bf”
Cineon 24.5 - from the file “Cineon.8bi”
Clouds 24.5 - from the file “Clouds.8bf”
Color Halftone 24.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.5 - from the file “Filter Gallery.8bf”
Conté Crayon 24.5 - from the file “Filter Gallery.8bf”
Craquelure 24.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.5 - from the file “Filter Gallery.8bf”
Crystallize 24.5 - from the file “Standard MultiPlugin.8bf”
Cutout 24.5 - from the file “Filter Gallery.8bf”
Dark Strokes 24.5 - from the file “Filter Gallery.8bf”
De-Interlace 24.5 - from the file “Standard MultiPlugin.8bf”
Dicom 24.5 - from the file “Dicom.8bi”
Difference Clouds 24.5 - from the file “Clouds.8bf”
Diffuse Glow 24.5 - from the file “Filter Gallery.8bf”
Displace 24.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.5 - from the file “Filter Gallery.8bf”
Entropy 24.5 - from the file “statistics.8ba”
Export Color Lookup Tables 24.5 - from the file “Export3DLUT.8be”
Extrude 24.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.5 - from the file “FastCore.8bx”
Fibers 24.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.5 - from the file “Filter Gallery.8bf”
Filter Gallery 24.5 - from the file “Filter Gallery.8bf”
Fresco 24.5 - from the file “Filter Gallery.8bf”
Glass 24.5 - from the file “Filter Gallery.8bf”
Glowing Edges 24.5 - from the file “Filter Gallery.8bf”
Grain 24.5 - from the file “Filter Gallery.8bf”
Graphic Pen 24.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.5 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.5 - from the file “Filter Gallery.8bf”
JPEG 2000 24.5 - from the file “JPEG2000.8bi”
Kurtosis 24.5 - from the file “statistics.8ba”
Lens Blur 24.5 - from the file “Lens Blur.8bf”
Lens Correction 24.5 - from the file “Lens Correction.8bf”
Lens Flare 24.5 - from the file “Standard MultiPlugin.8bf”
Liquify 24.5 - from the file “Liquify.8bf”
Matlab Operation 24.5 - from the file “ChannelPort.8bf”
Maximum 24.5 - from the file “statistics.8ba”
Mean 24.5 - from the file “statistics.8ba”
Measurement Core 24.5 - from the file “MeasurementCore.8me”
Median 24.5 - from the file “statistics.8ba”
Mezzotint 24.5 - from the file “Standard MultiPlugin.8bf”
Minimum 24.5 - from the file “statistics.8ba”
MMXCore Routines 24.5 - from the file “MMXCore.8bx”
Mosaic Tiles 24.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.5 - from the file “Filter Gallery.8bf”
Note Paper 24.5 - from the file “Filter Gallery.8bf”
NTSC Colors 24.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.5 - from the file “Filter Gallery.8bf”
OpenEXR 24.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.5 - from the file “Filter Gallery.8bf”
Palette Knife 24.5 - from the file “Filter Gallery.8bf”
Patchwork 24.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.5 - from the file “Standard MultiPlugin.8bf”
PCX 24.5 - from the file “PCX.8bi”
Photocopy 24.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.5 - from the file “ChannelPort.8bf”
Pinch 24.5 - from the file “Standard MultiPlugin.8bf”
Pixar 24.5 - from the file “Pixar.8bi”
Plaster 24.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.5 - from the file “Filter Gallery.8bf”
Pointillize 24.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.5 - from the file “PBM.8bi”
Poster Edges 24.5 - from the file “Filter Gallery.8bf”
Radial Blur 24.5 - from the file “Standard MultiPlugin.8bf”
Radiance 24.5 - from the file “Radiance.8bi”
Range 24.5 - from the file “statistics.8ba”
Render Color Lookup Grid 24.5 - from the file “Export3DLUT.8be”
Reticulation 24.5 - from the file “Filter Gallery.8bf”
Ripple 24.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.5 - from the file “Filter Gallery.8bf”
Save for Web 24.5 - from the file “Save for Web.8be”
ScriptingSupport 24.5 - from the file “ScriptingSupport.8li”
Shear 24.5 - from the file “Standard MultiPlugin.8bf”
Skewness 24.5 - from the file “statistics.8ba”
Smart Blur 24.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.5 - from the file “Filter Gallery.8bf”
Solarize 24.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.5 - from the file “Filter Gallery.8bf”
Spherize 24.5 - from the file “Standard MultiPlugin.8bf”
Sponge 24.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.5 - from the file “Filter Gallery.8bf”
Stained Glass 24.5 - from the file “Filter Gallery.8bf”
Stamp 24.5 - from the file “Filter Gallery.8bf”
Standard Deviation 24.5 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.5 - from the file “Filter Gallery.8bf”
Summation 24.5 - from the file “statistics.8ba”
Targa 24.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.5 - from the file “Filter Gallery.8bf”
Tiles 24.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.5 - from the file “Filter Gallery.8bf”
Twirl 24.5 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.5 - from the file “Filter Gallery.8bf”
Vanishing Point 24.5 - from the file “VanishingPoint.8bf”
Variance 24.5 - from the file “statistics.8ba”
Water Paper 24.5 - from the file “Filter Gallery.8bf”
Watercolor 24.5 - from the file “Filter Gallery.8bf”
Wave 24.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.5 - from the file “WIASupport.8li”
Wind 24.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.5 - from the file “WBMP.8bi”
ZigZag 24.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.61 - from the file "Required Folder"
CDO: 1.136.2
CmdN: 1.17.4
CDP: 1.160.2
Projects: 1.7.0
Loaded at: 124 ms - launch time impact: 1228 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 29.0.0.0 - from the file "Required Folder"
Loaded at: 9836 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 128 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 131 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 8607 ms - launch time impact: 6 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 9837 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.7.0.0 - from the file "Required Folder"
Loaded at: 9839 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 8609 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 8611 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.4.1.9 - from the file "Required Folder"
Loaded at: 9840 ms - launch time impact: 30 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 24

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

[MeredithStotzner]

Thank you for the system data and the additonal info.
- Meredith

[Guotong]

Hello Steve27874987orrr,

Thank you for your report. We're investigating this issue. Meanwhile, did you use this tool in the previous version (Photoshop Beta 24.4)? If yes, did you have the same issue as version 24.5 that you reported? If not, could you install Photoshop Beta 24.4 and try this tool again? Also, it would be very helpful if you could send us the model name of your PC and any additional info (e.g. laptop or desktop).

[Steve27874987orrr]

Hi, the system is a desktop PC running windows 11 enterprise v 10.0.22621 Build 22621 

AMD Ryzen 7 3800x 8-core processor, 3900 Mhz

Asrock X570 Pro4 Motheboard

32GB Ram

NVIDIA GeForce RTX 2060 Super

NVMe Samsung SSD 970 Drive

I hadnt tried previous versions of the Beta prior to this but have since installed 24.4 and receive the same error.

Hope this helps.

[Lucienr123]

I have a problem with the "remove tool" in Photoshop versions 24.4 and 24.5. I am using Windows 10 with the latest updates. I have a powerful PC (16 GB RAM). I am using an NVIDIA GeForce GTX770 GPU. I have also set to the older technology in the preferences. The "remove tool" was working fine last week in version 24.4 but it now stopped working. It worked fine initially but after a while it became unstable, died and never worked again. The problem right now is that each time I click on the "remove tool", I get the following warning message: "Unable to use the tool at this time". All the other tools beside it work fine. Right now I am stuck because the "remove tool" refuses to work and I do not know what is wrong.

[MeredithStotzner]

Thank you Lucienr123, That was very helpful information that it worked with 24.4, but not 24.5.
We may reach out to you privately for more info.
Thanks again,

Meredith