Updated to ver. 25.1 now crashes as soon as it opens

[RS5EB8]

Hello,

I recently updated Photoshop Beta to 25.1 and now whenever I try to launch the application it crashes as soon as it opens. Is there something I can do to remedy this?

Thanks

[erikc42927044]

I have the same problem with 25.1 but find that 25.0 works fine. I have an older Dell computer and someone else on another thread said they too - with their Dell - were experiencing our problem. Very irritating - none of the "remedies" suggested by Adobe do anything. So, I will just stick with 25.0 for now.

[Trevor.Dennis]

I'm incline to agree with what Kevin is aluding to.  Recent Photoshop versions are definitely getting intolerant of older hardware.  I bit the bullet and replaced my seven year old system a while back because it was shutting down when I tried to use Neural Filters and other new features.  Everything works fine now.

If this turns out to be the case, it is easy to roll back to a version that is stable on your computer.

[erikc42927044]

I too have an older but quite serviceable computer that gets the job done.

The replacement I have my eye on will cost me around $5,000.00,which I am
vain to spend at the moment!

So until then, I will muddle on with what I currently have until it truly
becomes unworkable for my purposes.

[Kevin Stohlmeyer]

@RS5EB8 @erikc42927044 do your computers meet minimum system requirements?

Erik- can you go to Photoshop Help Menu/Sytem Info and reply with your specs?

[erikc42927044]

Here de be!

Adobe Photoshop Version: 25.0.0 20230906.r.37 b14e317 x64
Number of Launches: 18
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3693
System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1896 MHz
Built-in memory: 16300 MB
Free memory: 10438 MB
Memory available to Photoshop: 12016 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.6.4.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 0
isGPUCapable: 1
GPUName: Intel(R) HD Graphics Family
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,259 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Windows remote desktop: 0
Windows available feature level: 11.1
Windows required feature level: 12.0
Windows has required feature level: 0
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[2 ms]
Start RunAllAPIs

[2 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe"
-baseTimeMS=363756 -comment=Photoshop Version: Adobe Photoshop 25.0.0
20230906.r.37 b14e317 x64

[3523 ms]
Start sniffer 2023-11-15 07:31:17
# Photoshop Version: Adobe Photoshop 25.0.0 20230906.r.37 b14e317 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe
-baseTimeMS=363756 -comment=Photoshop Version: Adobe Photoshop 25.0.0
20230906.r.37 b14e317 x64

{785 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,366, 768)
Dimensions: (1,366 768)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics
Family index=0)

# devices: 1
Device 0
Name: Intel(R) HD Graphics Family
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,259 MB
VRAM: 112 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2020-11-04 000000.000000-000
Driver age: 36 months
Driver version: 20.19.15.5171
Supports UMA: SUPPORTED
D3D-ID: 2582
End platform native
{1108 ms}

{1108 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,366, 768)
Dimensions: (1,366 768)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics
4400 index=0)

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4400
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,264 MB
VRAM: 117 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 4.3 (4.3.0 - Build 20.19.15.5171)
Device version: 4.3 (4.3.0 - Build 20.19.15.5171)
Vendor name: INTEL
Driver date: 2020-11-04 000000.000000-000
Driver age: 36 months
Driver version: 20.19.15.5171
GLSL version: 4.30 (4.30 - Build 20.19.15.5171)
End platform OpenGL
{1467 ms}

{1467 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4400
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,708 MB
VRAM: 1,708 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 )
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 14 GB / s
Compute score: 146.847
Device name string: Intel(R) HD Graphics 4400
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{3174 ms}

Exit code kExitNormal
End sniffer 2023-11-15 07:31:20
[kStatusNormal, kExitNormal]

[3524 ms]
Finish RunAllAPIs

[24113 ms]
Start GetSnifferResult

[24113 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040607482437162928
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\DELL\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 271.9G, 43.9G free
C:\, 204.5G, 55.0G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/07/11-03:51:57 79.4142c44 79.4142c44
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58

AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/06/13-10:02:10 79.69c1538 79.69c1538
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.1887391 79.1887391
AdobeXMP.dll Adobe XMP Core 2023/06/25-20:01:55 79.1462899
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AdobeXMPFiles.dll Adobe XMP Files 2023/06/25-20:01:55 79.1462899
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AdobeXMPScript.dll Adobe XMP Script 2023/06/25-20:01:55 79.1462899
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AGM.dll AGM 2023/07/11-03:51:57 79.4142c44 79.4142c44
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/07/11-13:54:27 79.43e3035 79.43e3035
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/07/11-03:51:57 79.4142c44 79.4142c44
AXE8SharedExpat.dll AXE8SharedExpat 2023/06/25-20:01:55 79.8fc6e4e
79.8fc6e4e
AXEDOMCore.dll AXEDOMCore 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
BIB.dll BIB 2023/07/11-03:51:57 79.4142c44 79.4142c44
BIBUtils.dll BIBUtils 2023/07/11-03:51:57 79.4142c44 79.4142c44
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/07/11-03:51:57 79.4142c44 79.4142c44
CRClient.dll Adobe Crash Reporter Client DLL
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DirectML.dll DirectML Redistributable Library
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dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform
uxp-7.2.0-14-d57c465
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build
14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5

icuuc71.dll International Components for Unicode Build 14.0.04ee3a5

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core
Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/06/25-23:50:00 79.15070c2 79.15070c2
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System
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mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/06/27-19:07:31 79.51aea8a 79.51aea8a
onnxruntime.dll Microsoft® Windows® Operating System
1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject
Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.0
PSViews.dll Adobe Photoshop 2024 25.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e4a3cd5 79.e4a3cd5
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.2.ef7d45b 17.5.2.ef7d45b
Unified Extensibility Platform uxp-7.2.0-14-d57c465
UPIC 2.6.0


Required plugins:

Accented Edges 25.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.0 - from the file “Filter Gallery.8bf”
Average 25.0 - from the file “Average.8bf”
Bas Relief 25.0 - from the file “Filter Gallery.8bf”
BMP 25.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.0.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.0.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.0 - from the file “Filter Gallery.8bf”
Charcoal 25.0 - from the file “Filter Gallery.8bf”
Chrome 25.0 - from the file “Filter Gallery.8bf”
Cineon 25.0 - from the file “Cineon.8bi”
Clouds 25.0 - from the file “Clouds.8bf”
Color Halftone 25.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.0 - from the file “Filter Gallery.8bf”
Conté Crayon 25.0 - from the file “Filter Gallery.8bf”
Craquelure 25.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.0 - from the file “Standard
MultiPlugin.8bf”
Crosshatch 25.0 - from the file “Filter Gallery.8bf”
Crystallize 25.0 - from the file “Standard MultiPlugin.8bf”
Cutout 25.0 - from the file “Filter Gallery.8bf”
Dark Strokes 25.0 - from the file “Filter Gallery.8bf”
De-Interlace 25.0 - from the file “Standard MultiPlugin.8bf”
Dicom 25.0 - from the file “Dicom.8bi”
Difference Clouds 25.0 - from the file “Clouds.8bf”
Diffuse Glow 25.0 - from the file “Filter Gallery.8bf”
Displace 25.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.0 - from the file “Filter Gallery.8bf”
Entropy 25.0 - from the file “statistics.8ba”
Export Color Lookup Tables 25.0 - from the file “Export3DLUT.8be”
Extrude 25.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.0 - from the file “FastCore.8bx”
Fibers 25.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.0 - from the file “Filter Gallery.8bf”
Filter Gallery 25.0 - from the file “Filter Gallery.8bf”
Fresco 25.0 - from the file “Filter Gallery.8bf”
Glass 25.0 - from the file “Filter Gallery.8bf”
Glowing Edges 25.0 - from the file “Filter Gallery.8bf”
Grain 25.0 - from the file “Filter Gallery.8bf”
Graphic Pen 25.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.0 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.0 - from the file “Filter Gallery.8bf”
JPEG 2000 25.0 - from the file “JPEG2000.8bi”
Kurtosis 25.0 - from the file “statistics.8ba”
Lens Blur 25.0 - from the file “Lens Blur.8bf”
Lens Correction 25.0 - from the file “Lens Correction.8bf”
Lens Flare 25.0 - from the file “Standard MultiPlugin.8bf”
Liquify 25.0 - from the file “Liquify.8bf”
Matlab Operation 25.0 - from the file “ChannelPort.8bf”
Maximum 25.0 - from the file “statistics.8ba”
Mean 25.0 - from the file “statistics.8ba”
Measurement Core 25.0 - from the file “MeasurementCore.8me”
Median 25.0 - from the file “statistics.8ba”
Mezzotint 25.0 - from the file “Standard MultiPlugin.8bf”
Minimum 25.0 - from the file “statistics.8ba”
MMXCore Routines 25.0 - from the file “MMXCore.8bx”
Mosaic Tiles 25.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.0 - from the file “Filter Gallery.8bf”
Note Paper 25.0 - from the file “Filter Gallery.8bf”
NTSC Colors 25.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.0 - from the file “Filter Gallery.8bf”
OpenEXR 25.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.0 - from the file “Filter Gallery.8bf”
Palette Knife 25.0 - from the file “Filter Gallery.8bf”
Patchwork 25.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.0 - from the file “Standard MultiPlugin.8bf”
PCX 25.0 - from the file “PCX.8bi”
Photocopy 25.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.0 - from the file “ChannelPort.8bf”
Pinch 25.0 - from the file “Standard MultiPlugin.8bf”
Pixar 25.0 - from the file “Pixar.8bi”
Plaster 25.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.0 - from the file “Filter Gallery.8bf”
Pointillize 25.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.0 - from the file “PBM.8bi”
Poster Edges 25.0 - from the file “Filter Gallery.8bf”
Radial Blur 25.0 - from the file “Standard MultiPlugin.8bf”
Radiance 25.0 - from the file “Radiance.8bi”
Range 25.0 - from the file “statistics.8ba”
Render Color Lookup Grid 25.0 - from the file “Export3DLUT.8be”
Reticulation 25.0 - from the file “Filter Gallery.8bf”
Ripple 25.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.0 - from the file “Filter Gallery.8bf”
Save for Web 25.0 - from the file “Save for Web.8be”
ScriptingSupport 25.0 - from the file “ScriptingSupport.8li”
Shear 25.0 - from the file “Standard MultiPlugin.8bf”
Skewness 25.0 - from the file “statistics.8ba”
Smart Blur 25.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.0 - from the file “Filter Gallery.8bf”
Solarize 25.0 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.0 - from the file “Filter Gallery.8bf”
Spherize 25.0 - from the file “Standard MultiPlugin.8bf”
Sponge 25.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.0 - from the file “Filter Gallery.8bf”
Stained Glass 25.0 - from the file “Filter Gallery.8bf”
Stamp 25.0 - from the file “Filter Gallery.8bf”
Standard Deviation 25.0 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 25.0 - from the file “Filter Gallery.8bf”
Summation 25.0 - from the file “statistics.8ba”
Targa 25.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.0 - from the file “Filter Gallery.8bf”
Tiles 25.0 - from the file “Standard MultiPlugin.8bf”
Topaz Adjust AI 18.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
Topaz Studio 2 18.0 - from the file “tltopazstudio2ps_x64.8bf”
Torn Edges 25.0 - from the file “Filter Gallery.8bf”
TPAIApplyImageDataFilter NO VERSION - from the file
“TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION - from the file
“TopazPhotoAIGather.8bf”
Twirl 25.0 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.0 - from the file “Filter Gallery.8bf”
Vanishing Point 25.0 - from the file “VanishingPoint.8bf”
Variance 25.0 - from the file “statistics.8ba”
Water Paper 25.0 - from the file “Filter Gallery.8bf”
Watercolor 25.0 - from the file “Filter Gallery.8bf”
Wave 25.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.0 - from the file “WIASupport.8li”
Wind 25.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.0 - from the file “WBMP.8bi”
ZigZag 25.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins:

Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2024\Plug-ins\TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2024\Plug-ins\TopazPhotoAIAutomate.8bi”
TPAIApplyImageDataFilter NO VERSION - from the file “C:\Program
Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION - from the file “C:\Program
Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIGather.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.0.0.37 - from the file "C:\Program Files\Common
Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.0.0\"
CDO: 1.141.0
CmdN: 1.18.32
CDP: 1.165.0
Loaded at: 1484 ms - launch time impact: 480 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required
Folder"
Loaded at: 29160 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
PiXimperfect Signature (Prepared) 1.0.0.0 - from the file "Plugin
Marketplace"
TK Gen Fill (Prepared) 1.2.0.0 - from the file "Plugin Marketplace"
PiXimperfect Compositing (Prepared) 1.2.5.0 - from the file "Plugin
Marketplace"
Content Credentials (Loaded) 0.39.8.0 - from the file "Required Folder"
Loaded at: 23288 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program
Files\Common
Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder"
Loaded at: 29208 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required
Folder"
Loaded at: 29257 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.30.0 - from the file "Required
Folder"
Photoshop Facepile (Loaded) 1.3.0.0 - from the file "Required Folder"
Loaded at: 29265 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.3.4.0 - from the file "Required
Folder"
Loaded at: 29271 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file
"Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 23298 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 23373 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2307.79.0.34 - from the file "Required Folder"
Loaded at: 29342 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 12 ms - entries: 31

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file
“C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

[Kevin Stohlmeyer · Accepted solution]

@erikc42927044 your computer does not meet minimum requirements for Photoshop.

https://helpx.adobe.com/photoshop/system-requirements.html

• Your Intel HD 4400 does not support DirectX12 (feature level 12), and is only clocking at ~300 ops/sec (recommended is minimum 2000).
• Your scratch disks are both on the low end with less than 50GB each.
  Photoshop alone takes ~20 GB on startup, leaving you dangerously low on HD space. Additional plugins that you have installed can add to this as well. When you run out of space - PS (and your PC) can crash.

[erikc42927044]

Thank you very much. I will follow your suggestions, and we will see what we will see!

[erikc42927044]

Unfortunately, even after freeing up 60 Gig on my C Drive and 100 Gig on my E drive it is still crashing when I try to run 25.1, so I reinstalled 25.0.  It would appear that I am going to have to get a new computer if I want to run it. But, thank you again for trying to help.