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Sam B+
Sam B+
Inspiring
March 17, 2022
Question

Workflow Impacted by PSDC updates 3/17 • Forwarding through multiple PSDC files no longer possible

  • March 17, 2022
  • 2 replies
  • 1663 views

After spending months advocating for changing our company workflow to Adobe for PSD review process, this morning we open up our files to find everything has changed and our workflow has been severely  impacted.

 

Our reviewers are no longer able to carousel through their list of psdc files for review since now they each open in a new tab. This impacts their speed and ability to do the job of reviewing multiple files. 

 

Is there a solution for this?

This topic has been closed for replies.

2 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
April 15, 2022

Hi,

Looks like this work is still in progress and current CCdesktop only supports basic annotation types such as pins and shapes for psdc documents. This “discrepancy” seems to be expected today as the team adds more functionality to viewing comments within CC desktop. Stay tuned!

Sam B+
Sam B+Author
Inspiring
April 15, 2022

Thanks Cory, this makes sense give what I have been seeing. I sent another follow up email to Pete this morning with a sccreen grab  as I noticed some weirdness ocurring on the web view this morning whereby a comment seems to have become uncoupled from its annotation which may or may not be related. I have faith that these things will all come together and work seamlessly across all platforms (and making a little wish that we will also be able to mark up from within PS Desktop one day too, or copy a set of comments from a PSDC (review copy)  to a (working) PSD). 

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    Community Manager
    April 18, 2022

    Thanks Sam! Got back to your email with a request.

     

    If you'd like, you can create an Idea thread in the Ps Ecosystem community for the Ps commenting flow desires where others can vote on it for the team to consider.

     

    Regards!

    Pete

    Sam B+
    Sam B+Author
    Inspiring
    March 18, 2022

    OK - more info on this. This behavior seems to be happening for people who create the psdc files, but perhaps not for those with whom it is shared? For example, I (the creator of the PSDC) can get back to the old view (where carousoling through multiple files is still possible) if I click on the link in the email that is sent when some I have shared the file with makes a comment. 

    SG...
    Adobe Employee
    SG...
    Adobe Employee
    March 18, 2022

    Hi,

     

    I'm not fully up to speed on recent changes, particularly around web based views. Have you tried looking for the Preview (carousel view) in the Creative Cloud desktop application?

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    Community Manager
    April 11, 2022

    OOPS • I SPOKE TOO SOON

    Only *some* not all of the comments on each PSDC are showing in the CC desktop app view. Mostly I can see my own comments. There is one file of a comment someone else made yesterday that I can see. But there is a file that was extensively marked up yesterday and I cannot see all those comments and markups. 

     

     


    Thanks for this feedback, and awesome to hear this is working for your comment/design workflows again through CC Desktop. Am testing this out with some of the files I have a lot of comments and annotations on, I've thus far been able to see all of them. 

     

    I wonder if these comments and markups ever showed up for you?

     

    Regards,

    Pete

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