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July 24, 2022
Question

Zoom Doesn't Work

  • July 24, 2022
  • 1 reply
  • 247 views

While using the new beta (Adobe Photoshop Version: 23.5.0 20220720.m.1828 0ac45e5 x64) on a Macbook Pro running OS 12.4 with the Use Graphics Processor box checked the zoom doesn't work. When I uncheck this and restart everything works fine. Turning it back on the zoom quits and sometimes the colors are not displayed correctly after an image is loaded. See attached video.

 

Thanks!

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1 reply

CShubert
Community Manager
Community Manager
July 25, 2022

Hi @Bollman Photography, sorry you are seeing this.  Testing here shows it to be working as expected.

 

A couple things to try, restart computer and launch Ps Beta and try again.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,