Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can't get rid of a screen that is blocking access to Creative Cloud App

New Here ,
Sep 15, 2024 Sep 15, 2024

Neal7266_0-1726444521691.png

This screen showed up on my computer about a week ago and I can't delete it. I is preventing access to the Creative Clous App

Bug Unresolved
TOPICS
Web
224
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
LEGEND ,
Sep 15, 2024 Sep 15, 2024

Click on the X in the upper right corner to close it. You can open it back up by clicking on the "What's New" icon in the lower left.

Translate
Report
New Here ,
Sep 15, 2024 Sep 15, 2024

Thank you for the reply, however, there is no X in the upper right corner, as there would normally be, and the only icon that is active is the "Read the update" button below the photo of a butterfly. We'll keep looking.

Translate
Report
New Here ,
Sep 15, 2024 Sep 15, 2024
LATEST

Semaphoric, I tapped around on the butterfly photo and, lo and behold, an X appeared. I was hidden until I tapped around. Needless to say, I will not be hunting for the "What's New" icon. Thanks again.

Translate
Report