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ümit kivanç
Participating Frequently
June 7, 2025
Question

Could not update smart object files because of a program error (ec1bd2.228).

  • June 7, 2025
  • 3 replies
  • 497 views

Hi, 

I get the alert in the subject when I am trying to add an adjustment layer: Hue&Saturation on any layer in my document. There is nothingt but the layer mask panel in the properties panel and the contextual task bar decorated with the new colored circles shows only white empty circles. And if I click anything there I get this message. Everything is especially absurd because there is no smart object layer in these cases. I have tried this xxxxx-time. Any idea except rolling back to the old version? (This is PS 26.7 here on a Mac Pro with 90 GB RAM etc - a video editing machine.)

Thanks ahead for suggestions.

Regards

umit

 

3 replies

c.pfaffenbichler
Community Expert
June 9, 2025

If you should have the time and inclination to do so please install the current version without uninstalling the old one and try trouble-shooting again, including GPU-related-stuff.  
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

ümit kivanç
Participating Frequently
June 9, 2025

Hi & thank you for the answer.

I have rolled back and I am going on to work. I hope this will be solved with an update. 

Thanks again.

umit

c.pfaffenbichler
Community Expert
June 9, 2025

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Could you please post screenshots taken at View > 100% with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?