droplets delete file

[bellevue scott]

On windows 10, using the PS 25.11.0 release, we have had a couple of instances now where when running a droplet, the file gets deleted and disappears. Has anyone else seen this? It's happening on Win 10 with PS. The droplet flatens the file, saves it, then saves a copy of it at a lower resoltion as a jpg or png. 

Any clues or others having seen this would be helpful. 

[Actions and Scripting topic added by moderator]

[jane-e]

@bellevue scott 

A droplet is an Action that has been made into a droplet. Who created the Action? What are the steps in it?

https://helpx.adobe.com/photoshop/using/processing-batch-files.html

Jane

[bellevue scott]

I made the droplet. I've been using it for a decade, but this is new. It's starting to happen regularly now. 

The droplet over-rides the save as JPG with a new name "filename-web.jpg". The first save just saves. 

The error in the log shows this: 

Start Droplet

File: "E:\Octopus 16x20.tif"
Error: Could not save "Octopus 16x20.tif" because the file is already in use or was left open by another application. Use 'Chooser' to select a printer and try again. (-45)

End Droplet

To be sure, the file is not open. When we run the droplet, the file is closed. Sometimes Windows will throw the same error, thinking a file is open when it's not. But if you can't save a file it should just close, not disappear. 

What is sure is that somehow the file disappears and does not appear in the trash can. So this is a critical PS error. PS is destroying data. When this error occurs the file in question completely disappears. 

[bellevue scott]

The only thing I can think of is that sometimes if I try and move a file I'll get an error that the file is in use. This is a Windows bug that I've never figured out. But why would Adobe Photoshop delete that file if it can't save in the droplet? Why would Adobe PS cause a file to get permanently deleted?