P: I'd like to know how to disable the startup tutorial about generative ai

Update didn't fix the problem, it's still there. I even uninstalled photoshop and then re installed it. Anna keeps showing.

I found a temp fix for the issue, it seems to be related to having the Contextual Task Bar enabled, I uninstalled version 25.6 and then in version 25.5.1 disabled the Contextual Task Bar, then reinstalled version 25.6 again and no AI Gen tutorial at startup.

Just make sure to not enable the Contextual Task Bar, otherwise you'll be back to the dreaded AI Gen tutorial and broken toolbar.

Edit: the temp fix didn't last long, the AI Gen Tutorial nightmare has returned, it's back to version 25.5.1 for me

Can Adobe hire an exorcist to perform an exorcism on the stupid AI Gen Tutorial 🤣

Hi @Mohit Goyal 

I am trying to send you the log files but am unable to attach the file. Can you provide any guidance on it?

I updated to the latest version and it is still an issue.

@Mohit Goyal @Pete.Green @Pattie-F didn't have this issue until I updated to version 25.6, now every time I open Photoshop I get this mess, toolbar doesn't even load correctly.

Why has it become an issue in version 25.6

I'm having this issue too!
Not to mention, when the tutorial pops up, it makes my toolbars go all wonky and look like this:

I uninstalled my photoshop, reinstalled it, and the toolbars were back. But as soon as that AI tutorial popped up, everything went missing again. So frustrating. Short of trying to remember what button is where, I can't figure out how to make the tutorial go away or how to get my toolbar back.

Hi @Luedizer7 

Thank you for reporting this issue and sharing your affected workflow with us. Could you please share the logs from the affected machine with us so that we can diagnose the exact problem? Here's how you can collect logs using a log collector tool: https://helpx.adobe.com/ee/creative-cloud/kb/cc-log-collector.html

You can share the file with me via direct message.

Thanks,

Mohit

I never had this issue until this update. At 25.5 and 25.5.1, the issue came out. It's also affecting the "edit in Adobe Photoshop" option within lightroom classic. Whenever I tried to use the function, photoshop also opens with the tutorial or it stays at the home screen. Any idea what's going on?

Hi @Özgür256693962yz1 

We're sorry for the trouble. Could you please share the logs from the affected machine with us so that we can diagnose the exact issue? Here's how you can collect logs using a log collector tool: https://helpx.adobe.com/ee/creative-cloud/kb/cc-log-collector.html

You can share the file with me via direct message.

Thanks,

Mohit

I have to admit, I thought it would never be resolved. I eat my words.

It is still showing generative fill tutorial at startup in 25.5.1