Known Participant

Question

Latest version crashes often.

Forum|Forum|3 years ago
August 2, 2022
13 replies
1285 views

Last month, I updated my version of PS2022 to 23.4.2 and as soon as I opened it, It crashed. I reopened it and it allowed me to create a new project. I selected the paint brush and began painting with it. moments later, it crashed again. I thought maybe it's my system. So I went to settings and checked for updates. I'm using Windows 11. Updates were current. I then checked my graphics drivers. I have a NVidia GeForce RTX 3060 chip in my laptop. The drivers were also up to date. So I opened PS 2021. I have it because I use it for 3D. Worked in it and put it thru hell for about an hour and it didn't crash. I closed it and opened PS 2022. It crashed as soon as it loaded. I'm now using 23.1 and it hasn't crashed yet. What is wrong with PS2022 23.3 and beyond? Whatever it is, it needs to be fixed. PS isn't free. I shouldn't have to pay for a piece of software that I can't update to the latest version for fear of it crashing.

Windows

This topic has been closed for replies.

CShubert

Community Manager

@E Keith Borders and @EgeGurkan, something the team has asked for to help dig in deeper to what might be happening here:

Collect Sniffer Output

Windows:
C:\Users\username\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings

Attach Sniffer text files... sniffer-out.txt. There might be more than one. sniffer-out.txt, sniffer-out2.txt, sniffer-out3.txt

Thank you,

E Keith BordersAuthor

Known Participant

Here are the requested files from PS 2022 Settings folder. This is the version that keeps crashing. Because Neural Filters failed in the cloud, I have downgraded to Version 23.41. Now the filters works as expected. Also, When I exit PS 2022, I have to go to task manger in windows 11 to end task of Adobe Photoshop 2022, before I can launch the app again, even if I log off windows 11 and log back in. It never did that before. Any suggestions?

Community Manager

System info for @EgeGurkan :

Adobe Photoshop Version: 23.4.2 20220711.r.603 aa147b3  x64
Number of Launches: 83
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.832
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 32624 MB
Free memory: 20913 MB
Memory available to Photoshop: 25076 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
SAM SDK Version: 2.0.0-main.1224
ACP.local Status:
 - SDK Version: 2.5.1.1
 - Core Sync Status: Unknown
 - Core Sync Running: Unavailable
 - Min Core Sync Required: 4.3.4.2
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             0
isGPUCapable:          1
GPUName:               NVIDIA GeForce GTX 1660 Ti
GPUVendor:             NVIDIA
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 6,282 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              0
Windows remote desktop:  0
Display: 1
  Display Bounds: top=0, left=0, bottom=1440, right=2560
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[0 ms]
  Start RunAllAPIs

[0 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=2137715 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64

[2361 ms]
  Start sniffer 2022-08-02 20:37:19
  # Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64
  C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=2137715 -comment=Photoshop Version: Adobe Photoshop 23.4.2 20220711.r.603 aa147b3 x64
  
  {40 ms}
  Start platform native
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY4
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1660 Ti index=0 preferred=1)
    
    # devices:                    2
    Device 0
      Name:                         NVIDIA GeForce GTX 1660 Ti
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY4
      GPU accessible RAM:                6,282 MB
      VRAM:                              6,282 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                17,104 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  NVIDIA
      Model:                        NVIDIA_GEFORCE_GTX_1660
      Driver:                       C:\Windows\System32\DriverStore\FileRepository\nvtfi.inf_amd64_d217f04245d26363\nvldumdx.dll
      Driver date:                  2022-06-23 000000.000000-000
      Driver age:                   2 months
      Driver version:               31.0.15.1659
      Supports UMA:                 UNSUPPORTED
      D3D-ID:                       8593
    
    Device 1
      Name:                         Intel(R) UHD Graphics 630
      Preferred:                    FALSE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:               17,238 MB
      VRAM:                                134 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                17,104 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  INTEL
      Driver:
        C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f87002ebcd6153ac\igd10iumd64.dll
        C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f87002ebcd6153ac\igd12umd64.dll
        C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f87002ebcd6153ac\igdumdim64.dll
      Driver date:                  2022-06-22 000000.000000-000
      Driver age:                   2 months
      Driver version:               30.0.101.3113
      Supports UMA:                 SUPPORTED
      D3D-ID:                       16027
  End platform native
  {448 ms}
  
  {448 ms}
  Start platform OpenGL
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY4
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (2,560 1,440)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1660 Ti/PCIe/SSE2 index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1660 Ti/PCIe/SSE2
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY4
      GPU accessible RAM:                6,282 MB
      VRAM:                              6,282 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                17,104 MB
      API version:                  2.1 (2.1.2 NVIDIA 516.59)
      Device version:               2.1 (2.1.2 NVIDIA 516.59)
      Vendor name:                  NVIDIA
      Model:                        NVIDIA_GEFORCE_GTX_1660
      Driver:                       C:\Windows\System32\DriverStore\FileRepository\nvtfi.inf_amd64_d217f04245d26363\nvldumdx.dll
      Driver date:                  2022-06-23 000000.000000-000
      Driver age:                   2 months
      Driver version:               31.0.15.1659
      GLSL version:                 1.20 (1.20 NVIDIA via Cg compiler)
  End platform OpenGL
  {678 ms}
  
  {678 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    2
    Device 0
      Name:                         NVIDIA GeForce GTX 1660 Ti
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                6,442 MB
      VRAM:                              6,442 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 CUDA)
      Device version:               3.0 (OpenCL 3.0 CUDA)
      Vendor name:                  NVIDIA
      Model:                        NVIDIA_GEFORCE_GTX_1660
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    249 GB / s
      Compute score:                1,853.97
      Device name string:           NVIDIA GeForce GTX 1660 Ti
      Device vendor string:         NVIDIA Corporation
      Platform name string:         NVIDIA CUDA 
      Platform vendor string:       NVIDIA Corporation
    
    Device 1
      Name:                         Intel(R) UHD Graphics 630
      Preferred:                    FALSE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:               13,683 MB
      VRAM:                             13,683 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 )
      Device version:               3.0 (OpenCL 3.0 NEO )
      Vendor name:                  INTEL
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    29 GB / s
      Compute score:                176.645
      Device name string:           Intel(R) UHD Graphics 630
      Device vendor string:         Intel(R) Corporation
      Platform name string:         Intel(R) OpenCL HD Graphics
      Platform vendor string:       Intel(R) Corporation
  End platform OpenCL
  {2274 ms}
  
  Exit code kExitNormal
  End sniffer 2022-08-02 20:37:22
[kStatusNormal, kExitNormal]

[2361 ms]
  Finish RunAllAPIs

[2651 ms]
  Start GetSnifferResult

[2651 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
GUIDBucket: 
Composite Core (enable_composite_core): on 
Composite Core GPU (comp_core_gpu): off 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (enable_doc_graph): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\User\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  D:\, 931,5G, 246,5G free
  C:\, 232,2G, 112,1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2022/05/11-19:49:04   79.494feda   79.494feda
   AdbePM.dll   PatchMatch 2022/02/25:12:53:06   1.a395fef450779ea9616c03e6954212ab52393b07   1.a395fef450779ea9616c03e6954212ab52393b07
   AdobeLinguistic.dll   Adobe Linguisitc Library   353c9a5   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2022/05/30-10:43:04   79.c012c40   79.c012c40
   AdobePDFSettings.dll   Adobe PDFSettings   1.07   
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.cb34c9e   79.cb34c9e
   AdobeXMP.dll   Adobe XMP Core 2022/05/09-07:22:29   79.566ebc5   79.566ebc5
   AdobeXMPFiles.dll   Adobe XMP Files 2022/05/09-07:22:29   79.566ebc5   79.566ebc5
   AdobeXMPScript.dll   Adobe XMP Script 2022/05/09-07:22:29   79.566ebc5   79.566ebc5
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2022/05/11-19:49:04   79.494feda   79.494feda
   AID.dll   AID DLL   1.0.0.33   
   AIDE.dll   AIDE 2022/05/11-19:49:04   79.6814115   79.6814115
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2022   26.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2022/05/11-19:49:04   79.494feda   79.494feda
   AXE8SharedExpat.dll   AXE8SharedExpat 2022/02/04-19:11:32   79.97e751e   79.97e751e
   AXEDOMCore.dll   AXEDOMCore 2022/02/04-19:11:32   79.97e751e   79.97e751e
   Bib.dll   BIB 2022/05/11-19:49:04   79.494feda   79.494feda
   BIBUtils.dll   BIBUtils 2022/05/11-19:49:04   79.494feda   79.494feda
   boost_chrono.dll   photoshopdva   22.0.0   
   boost_date_time.dll   photoshopdva   22.0.0   
   boost_filesystem.dll   photoshopdva   22.0.0   
   boost_program_options.dll   photoshopdva   22.0.0   
   boost_regex.dll   photoshopdva   22.0.0   
   boost_system.dll   photoshopdva   22.0.0   
   boost_threads.dll   photoshopdva   22.0.0   
   CoolType.dll   CoolType 2022/05/11-19:49:04   79.494feda   79.494feda
   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0   
   DirectML.dll   DirectML Redistributable Library   1.8.0+211118-1842.1.dml-1.8.278eec2   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   22.0.0   
   dvaappsupport.dll   photoshopdva   22.0.0   
   dvaaudiodevice.dll   photoshopdva   22.0.0   
   dvacore.dll   photoshopdva   22.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   22.0.0   
   dvamediatypes.dll   photoshopdva   22.0.0   
   dvametadata.dll   photoshopdva   22.0.0   
   dvametadataapi.dll   photoshopdva   22.0.0   
   dvametadataUI.dll   photoshopdva   22.0.0   
   dvanet.dll   photoshopdva   22.0.0   
   dvaplayer.dll   photoshopdva   22.0.0   
   dvascripting.dll   photoshopdva   22.0.0   
   dvatransport.dll   photoshopdva   22.0.0   
   dvaui.dll   photoshopdva   22.0.0   
   dvavulcansupport.dll   photoshopdva   22.0.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-6.1.1-uxpr   
   dynamiclink.dll   photoshopdva   22.0.0   
   ExtendScript.dll   ExtendScript 2022/01/04-10:07:31   82.3   82.3
   filterport.dll   FilterPort   1.1   O
   icucnv69.dll   International Components for Unicode    Build 13.1.a82691a   
   icudt69.dll   International Components for Unicode    Build 13.1.a82691a   
   icuin69.dll   International Components for Unicode    Build 13.1.a82691a   
   icuuc69.dll   International Components for Unicode    Build 13.1.a82691a   
   igestep30.dll   IGES Reader   9.3.0.113   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.3 (r0x0ee262de)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.3 (r0x0ee262de)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.3 (r0x0ee262de)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.3 (r0x0ee262de)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.3 (r0x0ee262de)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.3 (r0x0ee262de)   
   JP2KLib.dll   JP2KLib 2022/05/09-11:17:40   79.1198525   79.1198525
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   22.0.0   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   photoshopdva   22.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855   
   mkl_avx2.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_avx512.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_core.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_def.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_mc3.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_sequential.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_avx2.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_avx512.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_def.1.dll   Intel(R) Math Kernel Library   2021.3   
   mkl_vml_mc3.1.dll   Intel(R) Math Kernel Library   2021.3   
   MPS.dll   MPS 2022/04/06-19:09:10   79.c217c13   79.c217c13
   onnxruntime.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2022   23.4   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.2.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.2.0.100   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2022   23.4   
   PSViews.dll   Adobe Photoshop 2022   23.4   
   ScCore.dll   ScCore 2022/01/04-10:07:31   82.3   82.3
   SVGRE.dll   SVGRE   79.012a8ea   79.012a8ea
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   TfKernel.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   utest.dll   photoshopdva   22.0.0   
   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   WRServices.dll   WRServices    Build 17.4.0.997eb32   17.4.0.997eb32
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-6.1.1-uxpr
   UPIC  2.4.1


Required plugins:

   Accented Edges 23.4 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 23.4 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 23.4 - from the file “Filter Gallery.8bf”
   Average 23.4 - from the file “Average.8bf”
   Bas Relief 23.4 - from the file “Filter Gallery.8bf”
   BMP 23.4 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 12.4 - from the file “Camera Raw.8bi”
   Camera Raw Filter 12.4 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 23.4 - from the file “Filter Gallery.8bf”
   Charcoal 23.4 - from the file “Filter Gallery.8bf”
   Chrome 23.4 - from the file “Filter Gallery.8bf”
   Cineon 23.4 - from the file “Cineon.8bi”
   Clouds 23.4 - from the file “Clouds.8bf”
   Color Halftone 23.4 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 23.4 - from the file “Filter Gallery.8bf”
   Conté Crayon 23.4 - from the file “Filter Gallery.8bf”
   Craquelure 23.4 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 23.4 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 23.4 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 23.4 - from the file “Filter Gallery.8bf”
   Crystallize 23.4 - from the file “Standard MultiPlugin.8bf”
   Cutout 23.4 - from the file “Filter Gallery.8bf”
   Dark Strokes 23.4 - from the file “Filter Gallery.8bf”
   De-Interlace 23.4 - from the file “Standard MultiPlugin.8bf”
   Dicom 23.4 - from the file “Dicom.8bi”
   Difference Clouds 23.4 - from the file “Clouds.8bf”
   Diffuse Glow 23.4 - from the file “Filter Gallery.8bf”
   Displace 23.4 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 23.4 - from the file “Filter Gallery.8bf”
   Entropy 23.4 - from the file “statistics.8ba”
   Export Color Lookup Tables 23.4 - from the file “Export3DLUT.8be”
   Extrude 23.4 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 23.4 - from the file “FastCore.8bx”
   Fibers 23.4 - from the file “Standard MultiPlugin.8bf”
   Film Grain 23.4 - from the file “Filter Gallery.8bf”
   Filter Gallery 23.4 - from the file “Filter Gallery.8bf”
   Fresco 23.4 - from the file “Filter Gallery.8bf”
   Glass 23.4 - from the file “Filter Gallery.8bf”
   Glowing Edges 23.4 - from the file “Filter Gallery.8bf”
   Grain 23.4 - from the file “Filter Gallery.8bf”
   Graphic Pen 23.4 - from the file “Filter Gallery.8bf”
   Halftone Pattern 23.4 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 23.4 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 23.4 - from the file “HDRMergeUI.8bf”
   HSB/HSL 23.4 - from the file “Standard MultiPlugin.8bf”
   IFF Format 23.4 - from the file “Standard MultiPlugin.8bf”
   IGES 23.4 - from the file “U3D.8bi”
   Ink Outlines 23.4 - from the file “Filter Gallery.8bf”
   JPEG 2000 23.4 - from the file “JPEG2000.8bi”
   Kurtosis 23.4 - from the file “statistics.8ba”
   Lens Blur 23.4 - from the file “Lens Blur.8bf”
   Lens Correction 23.4 - from the file “Lens Correction.8bf”
   Lens Flare 23.4 - from the file “Standard MultiPlugin.8bf”
   Liquify 23.4 - from the file “Liquify.8bf”
   Matlab Operation 23.4 - from the file “ChannelPort.8bf”
   Maximum 23.4 - from the file “statistics.8ba”
   Mean 23.4 - from the file “statistics.8ba”
   Measurement Core 23.4 - from the file “MeasurementCore.8me”
   Median 23.4 - from the file “statistics.8ba”
   Mezzotint 23.4 - from the file “Standard MultiPlugin.8bf”
   Minimum 23.4 - from the file “statistics.8ba”
   MMXCore Routines 23.4 - from the file “MMXCore.8bx”
   Mosaic Tiles 23.4 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 23.4 - from the file “MultiProcessor Support.8bx”
   Neon Glow 23.4 - from the file “Filter Gallery.8bf”
   Note Paper 23.4 - from the file “Filter Gallery.8bf”
   NTSC Colors 23.4 - from the file “NTSC Colors.8bf”
   Ocean Ripple 23.4 - from the file “Filter Gallery.8bf”
   OpenEXR 23.4 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 23.4 - from the file “Filter Gallery.8bf”
   Palette Knife 23.4 - from the file “Filter Gallery.8bf”
   Patchwork 23.4 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 23.4 - from the file “Standard MultiPlugin.8bf”
   PCX 23.4 - from the file “PCX.8bi”
   Photocopy 23.4 - from the file “Filter Gallery.8bf”
   Picture Package Filter 23.4 - from the file “ChannelPort.8bf”
   Pinch 23.4 - from the file “Standard MultiPlugin.8bf”
   Pixar 23.4 - from the file “Pixar.8bi”
   Plaster 23.4 - from the file “Filter Gallery.8bf”
   Plastic Wrap 23.4 - from the file “Filter Gallery.8bf”
   Pointillize 23.4 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 23.4 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 23.4 - from the file “PBM.8bi”
   Poster Edges 23.4 - from the file “Filter Gallery.8bf”
   PRC 23.4 - from the file “U3D.8bi”
   Radial Blur 23.4 - from the file “Standard MultiPlugin.8bf”
   Radiance 23.4 - from the file “Radiance.8bi”
   Range 23.4 - from the file “statistics.8ba”
   Render Color Lookup Grid 23.4 - from the file “Export3DLUT.8be”
   Reticulation 23.4 - from the file “Filter Gallery.8bf”
   Ripple 23.4 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 23.4 - from the file “Filter Gallery.8bf”
   Save for Web 23.4 - from the file “Save for Web.8be”
   ScriptingSupport 23.4 - from the file “ScriptingSupport.8li”
   Shear 23.4 - from the file “Standard MultiPlugin.8bf”
   Skewness 23.4 - from the file “statistics.8ba”
   Smart Blur 23.4 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 23.4 - from the file “Filter Gallery.8bf”
   Solarize 23.4 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 23.4 - from the file “Filter Gallery.8bf”
   Spherize 23.4 - from the file “Standard MultiPlugin.8bf”
   Sponge 23.4 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 23.4 - from the file “Filter Gallery.8bf”
   Stained Glass 23.4 - from the file “Filter Gallery.8bf”
   Stamp 23.4 - from the file “Filter Gallery.8bf”
   Standard Deviation 23.4 - from the file “statistics.8ba”
   Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
   Sumi-e 23.4 - from the file “Filter Gallery.8bf”
   Summation 23.4 - from the file “statistics.8ba”
   Targa 23.4 - from the file “Standard MultiPlugin.8bf”
   Texturizer 23.4 - from the file “Filter Gallery.8bf”
   Tiles 23.4 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 23.4 - from the file “Filter Gallery.8bf”
   Twirl 23.4 - from the file “Standard MultiPlugin.8bf”
   U3D 23.4 - from the file “U3D.8bi”
   Underpainting 23.4 - from the file “Filter Gallery.8bf”
   Vanishing Point 23.4 - from the file “VanishingPoint.8bf”
   Variance 23.4 - from the file “statistics.8ba”
   Water Paper 23.4 - from the file “Filter Gallery.8bf”
   Watercolor 23.4 - from the file “Filter Gallery.8bf”
   Wave 23.4 - from the file “Standard MultiPlugin.8bf”
   WIA Support 23.4 - from the file “WIASupport.8li”
   Wind 23.4 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 23.4 - from the file “WBMP.8bi”
   ZigZag 23.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.11.0.25 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.11.0\"
   CDO: 1.120.0
        CmdN: 1.11.2
        CDP: 1.143.0
        Projects: 1.3.10
      Loaded at: 1301 ms - launch time impact: 4 ms
   Content Credentials (Loaded) 0.30.6.0 - from the file "Required Folder"
      Loaded at: 15526 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder"
      Loaded at: 15527 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"
   Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"
      Loaded at: 1302 ms - launch time impact: 0 ms
   Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
   Photoshop UXP Export-As (Prepared) 5.8.11.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
      Loaded at: 15527 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 15251 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 15251 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.7.0.20 - from the file "Required Folder"
      Loaded at: 15528 ms - launch time impact: 19 ms
   Neural Filters (Registered) 1.12.2.0 - from the file "Required Folder"

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

EgeGurkan

Participating Frequently

look i already mentioned you on the other thread. that i already posted it. scroll to middle to pass error log. and then system info starts!

CShubert

Community Manager

Hi @EgeGurkan, would it be possible to see your sysinfo as well?

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

EgeGurkan

Participating Frequently

thanks, i responded to that thread no help or fix or solution. no one even mentioned that they are working on it.

jane-e

Community Expert

@EgeGurkan wrote:

"I opened a topic with crash report. my thread was removed by mods. clearly someone doesn't want us to speak"

Your post with your crash report is here. It was not removed.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-2022-v23-4-2-crash/idi-p/13109949

@CShubert wrote:

"Hi @EgeGurkan I checked and do not see your crash report."

I don't know if Ege submitted the crash report to Adobe with the Submit button, but he did post it to the forums. The link is above.

Jane

E Keith BordersAuthor

Known Participant

The above is from version 23.3, which works without any crashes. Everything else is the same as it was with 23.4

E Keith BordersAuthor

Known Participant

Adobe Photoshop Version: 23.3.0 20220405.r.394 3413e05 x64
Number of Launches: 243
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.832
System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2208 MHz
Built-in memory: 16159 MB
Free memory: 11087 MB
Memory available to Photoshop: 11903 MB
Memory used by Photoshop: 75 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.14.2.1
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
Photoshop crashed on 7/30/2022 at 10:23:03 AM (GetImageViewResourceSharingGLContext)
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060 Laptop GPU
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,315 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[2 ms]
Start RunAllAPIs

[2 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=36049492 -comment=Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64

[2706 ms]
Start sniffer 2022-08-03 09:03:35
# Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=36049492 -comment=Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64

{138 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Laptop GPU index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,315 MB
VRAM: 6,315 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,471 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_7efdce2c583d3fe8\nvldumdx.dll
Driver date: 2022-06-23 000000.000000-000
Driver age: 2 months
Driver version: 31.0.15.1659
Supports UMA: UNSUPPORTED
D3D-ID: 9504

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,605 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,471 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b1a9a7ebf15d8f4\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b1a9a7ebf15d8f4\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b1a9a7ebf15d8f4\igdumdim64.dll
Driver date: 2020-10-14 000000.000000-000
Driver age: 22 months
Driver version: 27.20.100.8853
Supports UMA: SUPPORTED
D3D-ID: 39876
End platform native
{532 ms}

{532 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,315 MB
VRAM: 6,315 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,471 MB
API version: 2.1 (2.1.2 NVIDIA 516.59)
Device version: 2.1 (2.1.2 NVIDIA 516.59)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_7efdce2c583d3fe8\nvldumdx.dll
Driver date: 2022-06-23 000000.000000-000
Driver age: 2 months
Driver version: 31.0.15.1659
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{708 ms}

{708 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,441 MB
VRAM: 6,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 292 GB / s
Compute score: 4,901.19
Device name string: NVIDIA GeForce RTX 3060 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,777 MB
VRAM: 6,777 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 23 GB / s
Compute score: 185.424
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2621 ms}

Exit code kExitNormal
End sniffer 2022-08-03 09:03:38
[kStatusNormal, kExitNormal]

[2709 ms]
Finish RunAllAPIs

[4573 ms]
Start GetSnifferResult

[4573 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91190103583727843224
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\kbord\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 463.4G, 201.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d
BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.3
PSViews.dll Adobe Photoshop 2022 23.3
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.3035f41 79.3035f41
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.0.2-release
UPIC 2.4.1

Required plugins:

Accented Edges 23.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.3 - from the file “Filter Gallery.8bf”
Average 23.3 - from the file “Average.8bf”
Bas Relief 23.3 - from the file “Filter Gallery.8bf”
BMP 23.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.3 - from the file “Filter Gallery.8bf”
Charcoal 23.3 - from the file “Filter Gallery.8bf”
Chrome 23.3 - from the file “Filter Gallery.8bf”
Cineon 23.3 - from the file “Cineon.8bi”
Clouds 23.3 - from the file “Clouds.8bf”
Color Halftone 23.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.3 - from the file “Filter Gallery.8bf”
Conté Crayon 23.3 - from the file “Filter Gallery.8bf”
Craquelure 23.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.3 - from the file “Filter Gallery.8bf”
Crystallize 23.3 - from the file “Standard MultiPlugin.8bf”
CUR (Windows Cursor) NO VERSION - from the file “ICOFormat64.8bi”
Cutout 23.3 - from the file “Filter Gallery.8bf”
Dark Strokes 23.3 - from the file “Filter Gallery.8bf”
De-Interlace 23.3 - from the file “Standard MultiPlugin.8bf”
Dicom 23.3 - from the file “Dicom.8bi”
Difference Clouds 23.3 - from the file “Clouds.8bf”
Diffuse Glow 23.3 - from the file “Filter Gallery.8bf”
Displace 23.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.3 - from the file “Filter Gallery.8bf”
Entropy 23.3 - from the file “statistics.8ba”
Export Color Lookup Tables 23.3 - from the file “Export3DLUT.8be”
Extrude 23.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.3 - from the file “FastCore.8bx”
Fibers 23.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.3 - from the file “Filter Gallery.8bf”
Filter Gallery 23.3 - from the file “Filter Gallery.8bf”
Fresco 23.3 - from the file “Filter Gallery.8bf”
Glass 23.3 - from the file “Filter Gallery.8bf”
Glowing Edges 23.3 - from the file “Filter Gallery.8bf”
Grain 23.3 - from the file “Filter Gallery.8bf”
Graphic Pen 23.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.3 - from the file “Standard MultiPlugin.8bf”
ICO Windows Icon/Favicon NO VERSION - from the file “ICOFormat64.8bi”
IFF Format 23.3 - from the file “Standard MultiPlugin.8bf”
IGES 23.3 - from the file “U3D.8bi”
Ink Outlines 23.3 - from the file “Filter Gallery.8bf”
JPEG 2000 23.3 - from the file “JPEG2000.8bi”
Kurtosis 23.3 - from the file “statistics.8ba”
Lens Blur 23.3 - from the file “Lens Blur.8bf”
Lens Correction 23.3 - from the file “Lens Correction.8bf”
Lens Flare 23.3 - from the file “Standard MultiPlugin.8bf”
Liquify 23.3 - from the file “Liquify.8bf”
Material Filter NO VERSION - from the file “MaterialFilter.8bf”
Matlab Operation 23.3 - from the file “ChannelPort.8bf”
Maximum 23.3 - from the file “statistics.8ba”
Mean 23.3 - from the file “statistics.8ba”
Measurement Core 23.3 - from the file “MeasurementCore.8me”
Median 23.3 - from the file “statistics.8ba”
Mezzotint 23.3 - from the file “Standard MultiPlugin.8bf”
Minimum 23.3 - from the file “statistics.8ba”
MMXCore Routines 23.3 - from the file “MMXCore.8bx”
Mosaic Tiles 23.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.3 - from the file “Filter Gallery.8bf”
Note Paper 23.3 - from the file “Filter Gallery.8bf”
NTSC Colors 23.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.3 - from the file “Filter Gallery.8bf”
OpenEXR 23.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.3 - from the file “Filter Gallery.8bf”
Palette Knife 23.3 - from the file “Filter Gallery.8bf”
Patchwork 23.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.3 - from the file “Standard MultiPlugin.8bf”
PCX 23.3 - from the file “PCX.8bi”
Photocopy 23.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.3 - from the file “ChannelPort.8bf”
Pinch 23.3 - from the file “Standard MultiPlugin.8bf”
Pixar 23.3 - from the file “Pixar.8bi”
Plaster 23.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.3 - from the file “Filter Gallery.8bf”
Pointillize 23.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.3 - from the file “PBM.8bi”
Poster Edges 23.3 - from the file “Filter Gallery.8bf”
PRC 23.3 - from the file “U3D.8bi”
Radial Blur 23.3 - from the file “Standard MultiPlugin.8bf”
Radiance 23.3 - from the file “Radiance.8bi”
Range 23.3 - from the file “statistics.8ba”
Render Color Lookup Grid 23.3 - from the file “Export3DLUT.8be”
Reticulation 23.3 - from the file “Filter Gallery.8bf”
Ripple 23.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.3 - from the file “Filter Gallery.8bf”
Save for Web 23.3 - from the file “Save for Web.8be”
ScriptingSupport 23.3 - from the file “ScriptingSupport.8li”
Shear 23.3 - from the file “Standard MultiPlugin.8bf”
Skewness 23.3 - from the file “statistics.8ba”
Smart Blur 23.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.3 - from the file “Filter Gallery.8bf”
Solarize 23.3 - from the file “Solarize.8bf”
Spatter 23.3 - from the file “Filter Gallery.8bf”
Spherize 23.3 - from the file “Standard MultiPlugin.8bf”
Sponge 23.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.3 - from the file “Filter Gallery.8bf”
Stained Glass 23.3 - from the file “Filter Gallery.8bf”
Stamp 23.3 - from the file “Filter Gallery.8bf”
Standard Deviation 23.3 - from the file “statistics.8ba”
Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Sumi-e 23.3 - from the file “Filter Gallery.8bf”
Summation 23.3 - from the file “statistics.8ba”
Targa 23.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.3 - from the file “Filter Gallery.8bf”
Tiles 23.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.3 - from the file “Filter Gallery.8bf”
Twirl 23.3 - from the file “Standard MultiPlugin.8bf”
U3D 23.3 - from the file “U3D.8bi”
Underpainting 23.3 - from the file “Filter Gallery.8bf”
Vanishing Point 23.3 - from the file “VanishingPoint.8bf”
Variance 23.3 - from the file “statistics.8ba”
Water Paper 23.3 - from the file “Filter Gallery.8bf”
Watercolor 23.3 - from the file “Filter Gallery.8bf”
Wave 23.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.3 - from the file “WIASupport.8li”
Wind 23.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.3 - from the file “WBMP.8bi”
ZigZag 23.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins:

CUR (Windows Cursor) NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\File Formats\ICOFormat64.8bi”
ICO Windows Icon/Favicon NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\File Formats\ICOFormat64.8bi”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.0.25 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.11.0\"
CDO: 1.120.0
CmdN: 1.11.2
CDP: 1.143.0
Projects: 1.3.10
Loaded at: 241 ms - launch time impact: 62 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
Loaded at: 9375 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 252 ms - launch time impact: 0 ms
pexels (Prepared) 0.4.13.0 - from the file "Plugin Market Place"
CC Libraries Panel (Prepared) 3.19.237.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\"
CAPTURE: 2.0.34 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.8.3.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
Loaded at: 9375 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 7211 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.4.0.20 - from the file "Required Folder"
Loaded at: 9416 ms - launch time impact: 5 ms
Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_237\manager.html”

Installed TWAIN devices: NONE

E Keith BordersAuthor

Known Participant

Every time it crashes I send one. I don't know why you haven't received them.

CShubert

Community Manager

Hi @EgeGurkan I checked and do not see your crash report. You said you filed one and someone removed it... could you share what/how you filed this crash report so we can look into this?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

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