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alexmr503
Participant
June 23, 2022
Question

Photoshop's liquify filter not loading on macOS

  • June 23, 2022
  • 9 replies
  • 16353 views

Applying liquify filter to smart object not loading when using Macbook Pro with M1 Pro chip. It only works if graphic processor is unchecked. Please fix bug!

 

 

{Title edited by Moderator}

This topic has been closed for replies.

9 replies

Participating Frequently
February 17, 2023

Hi, I don't know if this will help anyone, but I was having an absolute nightmare with how buggy Photoshop was being on my new Macbook Pro with M2 Max chip and this has fixed it for me (Fingers crossed, it's been 2 days)

I think the issue was when I logged into Adobe Creative Cloud on my new Macbook - the migration assistant from Apple had already ported over the original version of photoshop (the Intel version from my 2019 Macbook Pro with Intel Chip), CC then popped up and said it would replace it with the Apple Silicon version and the settings. It never worked correctly from the offset, I tried every setting suggestions (all the native canvas boxes checked and unchecked, graphics processor etc)

In the end I decided to fully remove photoshop and I followed these steps to remove the settings and temporary files from my computer (Make sure you make a note of all the settings you need as you have to copy it across manually and save all your actions down and make a note of your workspace layout and toolbar etc.) 

I did this, https://www.drbuho.com/how-to/uninstall-photoshop-mac followed by this to get rid of temp files https://www.drbuho.com/how-to/fix-scratch-disk-full-error-in-ps (You don't need to buy the thing just use the manual instructions)

I also made sure CC wasn't backing up my Photoshop settings etc and the I re-installed and set up manually. So far for me this seems to have worked. I am just speculating, but it seems to me the issues are introduced when CC moves you over from the Intel version to the Silicon version with the settings copied over. (I am also going to post this in another thread I started about this issue, so if you see this elsewhere that's why) 

 

Anyway, hope this helps someone.

SJ

shenor
Participant
February 15, 2023

Same maddening problem with m1 max 64gb. Wasted all my time and work.

Trying V 23.2 is good for now.

shenor
Participant
February 16, 2023

v 23.2 didn't make any difference. But freeing ram with clean mymac and closing whatsapp app worked for about 3 hours

 

Ranjisha Sengupta
Legend
February 16, 2023

Hi @shenor 

Would you please try updating Photoshop to the latest version (v24.1.1)? 

To update Photoshop, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Participating Frequently
February 7, 2023
Participating Frequently
February 13, 2023

Well apparently they converted my bug report to a discussion page. Very helpful ....

 

Participating Frequently
February 7, 2023

You say it is a known issue at this point, but where is the proof? When I called Adobe last week, they blamed the operating system not being updated. I updated the operating system. Then they blamed that they couldn't get Rosetta 2 to load. You shouldn't need Rosetta 2 for an app designed for Apple Silicone. All I have been able to do so far is get Adobe to blame Apple. I don't have any proof that they think it is a bug in their software.


Liquify does not work properly with MacBook Pro 2023 with M2 Max chip. When trying to liquify it's really really laggy and goes all jerky making it impossible to use. It only works normally if graphic processor is unchecked. I need the Graphics Processor on as without it I can't view the guides I have put in (Although switching it off fixes the issue, I have a more than adequate graphics processor that it should be working correctly).

The images I am working on generally aren't that big about 15-60MB and the liquify is on a copy of the Background layer so that this point the file only has 2 layers. I have tried switching the native canvas option on and off, and changing the advanced Graphics Processor Settings, neither of these seems to make any difference. I have also tried increasing and decreasing the allowable memory usage to no avail.

Any ideas how to resolve this or when it will be fixed? I bought this expensive new MacBook which I use every day for work to speed up my workflow, not make it slower and it's causing a lot of issues, not only to me, but many other users are experiencing the same problem. 

Here is my system info and I have attached all relevant screenshots.

Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a arm64 Number of Launches: 47 Operating System: Mac OS 13.2.0 System architecture: Apple M2 Max, HybridCPU(8:4) Physical processor count: 12 Built-in memory: 98304 MB Free memory: 60532 MB Memory available to Photoshop: 94146 MB Memory used by Photoshop: 75 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.2.0.5 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.5.3 Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Disabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M2 Max
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 77,309 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1117, right=1728 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=35305278 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

[110 ms]
Start sniffer 2023-02-06 19:58:41
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64
sniffer -baseTimeMS=35305278 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

{7 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,728, 1,117)
Dimensions: (3,456 2,234)
Physical size: (344.245 222.524)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M2 Max index=0)

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 77,309 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 77,309 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{82 ms}

{82 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,728, 1,117)
Dimensions: (3,456 2,234)
Physical size: (344.245 222.524)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 73,728 MB
VRAM: 73,728 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83)
Device version: 2.1 (2.1 Metal - 83)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 31
End platform OpenGL
{88 ms}

{88 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 77,309 MB
VRAM: 77,309 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Dec 16 2022 20:37:40))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 7,267 GB / s
Compute score: 49,071.9
Device name string: Apple M2 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{109 ms}

Exit code kExitNormal
End sniffer 2023-02-06 19:58:41
[kStatusNormal, kExitNormal]

[110 ms]
Finish RunAllAPIs

[3954 ms]
Start GetSnifferResult

[3954 ms]
Finish GetSnifferResult

------- Sniffer output
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CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0 Loaded at: 56 ms - launch time impact: 155 ms ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder" Loaded at: 12535 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 56 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 56 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.34.5.0 - from the file "Required Folder" Loaded at: 3976 ms - launch time impact: 110 ms Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder" Loaded at: 12535 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3942 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3942 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder" Loaded at: 12535 ms - launch time impact: 9 ms Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder" Scan time: 0 ms - entries: 34 Installed TWAIN devices: NONE

 

PECourtejoie
Community Expert
Community Expert
February 6, 2023

Hi, can all affected users share more information about their setup? Also about the kind of file they use liquify on.

please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
If your post disappears, do not repost it, as it might need to be approved by a moderator. As an alternative you can save it to a .txt file on your computer and attach it on your answer via the forum. (attachments do not post from e-mail)

Participating Frequently
February 6, 2023

Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a arm64 Number of Launches: 47 Operating System: Mac OS 13.2.0 System architecture: Apple M2 Max, HybridCPU(8:4) Physical processor count: 12 Built-in memory: 98304 MB Free memory: 60532 MB Memory available to Photoshop: 94146 MB Memory used by Photoshop: 75 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.2.0.5 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.5.3 Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Disabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M2 Max
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 77,309 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1117, right=1728 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=35305278 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

[110 ms]
Start sniffer 2023-02-06 19:58:41
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64
sniffer -baseTimeMS=35305278 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

{7 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,728, 1,117)
Dimensions: (3,456 2,234)
Physical size: (344.245 222.524)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M2 Max index=0)

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 77,309 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 77,309 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{82 ms}

{82 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,728, 1,117)
Dimensions: (3,456 2,234)
Physical size: (344.245 222.524)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 16)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 73,728 MB
VRAM: 73,728 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83)
Device version: 2.1 (2.1 Metal - 83)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 31
End platform OpenGL
{88 ms}

{88 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 77,309 MB
VRAM: 77,309 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Dec 16 2022 20:37:40))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 7,267 GB / s
Compute score: 49,071.9
Device name string: Apple M2 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{109 ms}

Exit code kExitNormal
End sniffer 2023-02-06 19:58:41
[kStatusNormal, kExitNormal]

[110 ms]
Finish RunAllAPIs

[3954 ms]
Start GetSnifferResult

[3954 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040646823438613859 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 1.81T, 1.26T free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.da4a7e5ef 79.da4a7e5ef libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.5.6 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.549b196e2d. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.a3eed400. AIDE.framework AIDE 5.0.1 79.510c486b boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.549b196e2d. AdobeXMPFiles.framework AdobeXMPFiles 79.da4a7e5ef 79.da4a7e5ef AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 27.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.549b196e2d. AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 257250c72 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.a3eed400. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.da4a7e5ef 79.da4a7e5ef AdobeJP2K.framework AdobeJP2K 4.0.0 79.4b63762 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.5.2.130 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.bae9a76. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.549b196e2d. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.1.1 79.549b196e2d. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52128 79.58500c6cc dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.4.0-3-ec28f9a UPIC 2.5.0 Required plugins: Accented Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.1.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.1 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.1 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.1, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.1 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.1.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.1.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.1, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.4.0.31 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.4.0/" CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0 Loaded at: 56 ms - launch time impact: 155 ms ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder" Loaded at: 12535 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 56 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 56 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.34.5.0 - from the file "Required Folder" Loaded at: 3976 ms - launch time impact: 110 ms Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder" Loaded at: 12535 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3942 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3942 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder" Loaded at: 12535 ms - launch time impact: 9 ms Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder" Scan time: 0 ms - entries: 34 Installed TWAIN devices: NONE

PECourtejoie
Community Expert
Community Expert
February 7, 2023

Hi, I do see that two of the plugins load only after 12 seconds, not sure why. I see that the 3D ones do not load. 

Maybe try the disable3D switch? https://helpx.adobe.com/be_en/photoshop/kb/enable-optional-extensions-photoshop-cc.html

Participating Frequently
February 6, 2023

Hi, I am also having the same issue on non-smart objects. I have a brand new 2023 MacBook Pro. I am hoping I have provided all the required information below. I need the Graphics Processor on as without it I can't view the guides I have put in (Although switching it off fixes the issue, I have a more than adequate graphics processor that it should be working correctly). The images I am working on generally aren't that big about 15-60MB. I have tried switching the native canvas option on and off, this seems to make no difference. Any ideas how to resolve this or when it will be fixed? I bought this expensive new MacBook to speed up my workflow, not make it slower.


Thanks SJ

 

Legend
February 6, 2023

Reduce the amount of memory you are giving Photoshop. Somewhere closer to 60,000MB will work much better. The graphics uses shared system memory and you have to leave enough for the rest of the computer functions.

Participating Frequently
February 6, 2023

Hi Lumi,

 

Thanks, I will give that a go and see what happens.

SJ

Participant
December 8, 2022

This same thing happens to me since I start to pay this. Appear the message " Your graphics processor is incompatible. Insuficient VRAM: 536MB of 1500 MB required" 

 

And what I do now, Adobe? I need to resolve this

Legend
December 8, 2022

Please provide us with enough information to help. What operating system and version, how much RAM and scratch disk space do you have, are you running a bunch of other apps at the same time, how large are the images you work on? Have you updated your graphics driver?

Participating Frequently
December 7, 2022

This same thing happens to me at random when liquifying normal pixel layers (non smart object). Liquify will work fine for most of the day and then will just stop loading results until I uncheck the graphics processor (which then produces other bugs like the brush size/hardness preview not displaying). On a mac studio we M1 Max.

Please fix this!

Ranjisha Sengupta
Legend
December 7, 2022

Hi there,

 

Thanks for reaching out.

Could you please share the version of Photoshop (Help > About Photoshop) and the macOS version on your computer?

Have you tried the suggestions mentioned above? Did this start happening after any system/application update?

 

Participating Frequently
December 7, 2022

Hi Ranjisha,

 

I'm running Ventura 13.0.1, Photoshop 25.5.3. The only thing that consistently seems to patch the issue is for me to uncheck "graphics processor" which causes other issues as I've said. I honestly can't remember when this started but it does track to around the time I started using this new machine with the M1 processor.

PECourtejoie
Community Expert
Community Expert
November 21, 2022

Hi, is it the case when you try to apply Liquify on a smart object, or when you open a smart object with an existing liquify smart filter?

alexmr503
alexmr503Author
Participant
November 22, 2022

When applying Liquify on a smart object or when opening a smart object with an exiting Liquify smart filter that was previous applied with a PC.

Ranjisha Sengupta
Legend
June 23, 2022

Hi there,

 

We're sorry to hear that the options in the "Liquify" filter are not working.

Could you please share the version of Photoshop (Help > About Photoshop) and the macOS version on your computer?

Do you see the issue with Liquify filter or other filters as well?

What are your system specifications? You should have 2GB of video memory.

https://helpx.adobe.com/photoshop/system-requirements.html 

Your video card may also not be supported in the new version of Photoshop; check here:

https://helpx.adobe.com/ie/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

  1. If you restore your preferences using this manual method, does it work https://helpx.adobe.com/photoshop/using/preferences.html#Manually correctly? You can quit Photoshop and put the Settings folder back if that doesn't solve it.
  2. Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

 

We're here to help; let us know how it goes.

 

Thanks.

Ranjisha

Participant
September 28, 2022

The "Liquify" filter is still not working unless you. uncheck graphic Processor. COME ON ADOBE  FIX THIS!!!!!