P: Arrange Layers shortcuts - ctrl + ] & ctrl + [ cause my panel windows to disappear? (Windows)

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New Here ,
Oct 28, 2020 Oct 28, 2020

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When I use the arrange layers shortcuts on windows PS cc 2021 October release some pannels go black and then transparent once used. They can not be retrieved without a restart. 

 

  

Bug Unresolved
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macOS , Windows

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7 Comments
New Here ,
Oct 28, 2020 Oct 28, 2020

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photshopbugsnip-47adc8ab-8d85-40e9-a715-630f6195894a-1491658014.PNG

here is an image showing the missing pannels

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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Seems GPU related. Try updating the graphics driver and restart the system. See additional troubleshooting steps here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrouble... 

If that doesn't help, It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 29, 2020 Oct 29, 2020

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Hi here is the info requested. This is a brand new build with a all the latest drivers 😕

 

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63  x64
Number of Launches: 11
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.546
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 3800 MHz
Built-in memory: 65461 MB
Free memory: 41983 MB
Memory available to Photoshop: 59976 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.34.1.4
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.60.8
 - Min Core Sync Required: 4.3.28.24
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Native GPU: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
    Spec Version 1.4
    Impl Version 1.39
    Num Devices 1
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
"4.6"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8031
glgpu[0].GLName="GeForce RTX 2060 SUPER/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="26.21.14.3200"
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll"
glgpu[0].GLDriverDate="20190724000000.000000-000"
glgpu[0].GLRenderer="GeForce RTX 2060 SUPER/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA 10.1.120"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8589
clgpu[0].CLName="GeForce RTX 2060 SUPER"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLBandwidth=3.610000e+11
clgpu[0].CLCompute=2948.043678
nativegpu[0].NativeName="7942:NVIDIA GeForce RTX 2060 SUPER"
License Type: Subscription
Serial number: 90970671880138483343
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Nick\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 952.8G, 768.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2020/09/05-01:11:23   79.623884   79.623884
   AdbePM.dll   PatchMatch 2020/09/29:17:00:06   1.624362   1.624362
   AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135
   AdobePDFSettings.dll   Adobe PDFSettings   1.07   
   AdobePIP.dll   Adobe Product Improvement Program   8.1.0.68.49183   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.623146   79.623146
   AdobeXMP.dll   Adobe XMP Core 2020/07/10-22:06:53   79.164488   79.164488
   AdobeXMPFiles.dll   Adobe XMP Files 2020/07/10-22:06:53   79.164488   79.164488
   AdobeXMPScript.dll   Adobe XMP Script 2020/07/10-22:06:53   79.164488   79.164488
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2020/09/05-01:11:23   79.623884   79.623884
   AID.dll   AID DLL   1.0.0.12   
   AIDE.dll   AIDE 2020/08/10-16:30:32   79.623154   79.623154
   ARE.dll   ARE 2020/09/05-01:11:23   79.623884   79.623884
   AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927
   AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927
   Bib.dll   BIB 2020/09/05-01:11:23   79.623884   79.623884
   BIBUtils.dll   BIBUtils 2020/09/05-01:11:23   79.623884   79.623884
   boost_date_time.dll   photoshopdva   12.1.0   
   boost_filesystem.dll   photoshopdva   12.1.0   
   boost_system.dll   photoshopdva   12.1.0   
   boost_threads.dll   photoshopdva   12.1.0   
   CoolType.dll   CoolType 2020/09/05-01:11:23   79.623884   79.623884
   CRClient.dll   Adobe Crash Reporter Client DLL   3.0.2.0   
   DirectML.dll   DirectML Redistributable Library   1.0.200514-0504.1.redist-dml-2.1.0.dcd3712   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   12.1.0   
   dvaappsupport.dll   photoshopdva   12.1.0   
   dvaaudiodevice.dll   photoshopdva   12.1.0   
   dvacore.dll   photoshopdva   12.1.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   12.1.0   
   dvamediatypes.dll   photoshopdva   12.1.0   
   dvametadata.dll   photoshopdva   12.1.0   
   dvametadataapi.dll   photoshopdva   12.1.0   
   dvametadataui.dll   photoshopdva   12.1.0   
   dvaplayer.dll   photoshopdva   12.1.0   
   dvascripting.dll   photoshopdva   12.1.0   
   dvatransport.dll   photoshopdva   12.1.0   
   dvaui.dll   photoshopdva   12.1.0   
   dvaunittesting.dll   photoshopdva   12.1.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-4.1.2.214   
   dynamiclink.dll   photoshopdva   12.1.0   
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   igestep30.dll   IGES Reader   9.3.0.113   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   JP2KLib.dll   JP2KLib 2020/06/29-16:59:49   79.275695   79.275695
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   LogSession.dll   LogSession   8.1.0.68.49183   
   mediacoreif.dll   photoshopdva   12.1.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13   
   MPS.dll   MPS 2020/08/10-16:30:32   79.623129   79.623129
   onnxruntime.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13   
   opencv_world440.dll   OpenCV library   4.4.0   
   Photoshop.dll   Adobe Photoshop 2021   22.0   
   Plugin.dll   Adobe Photoshop 2021   22.0   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.0.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.0.0.80   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop 2021   22.0   
   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   79.623146   79.623146
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   VulcanControl.dll   Vulcan Application Control Library   6.5.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.5.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0   
   WRServices.dll   WRServices    Build 16.0.0.4539038   16.0.0.4539038
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-4.1.2.214


Required plugins:

   Accented Edges 22.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”
   Analog Efex Pro 2 5.0.2.11 - from the file “Analog Efex Pro 2.8bf”
   Angled Strokes 22.0 - from the file “Filter Gallery.8bf”
   Average 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Average.8bf”
   BackgroundFilter 5.0.2.11 - from the file “Background.8bf”
   Bas Relief 22.0 - from the file “Filter Gallery.8bf”
   BMP 22.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 13.0 - from the file “Camera Raw.8bi”
   Camera Raw Filter 13.0 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”
   Charcoal 22.0 - from the file “Filter Gallery.8bf”
   Chrome 22.0 - from the file “Filter Gallery.8bf”
   Cineon 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Cineon.8bi”
   Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
   Color Efex Pro 4 5.0.2.11 - from the file “Color Efex Pro 4.8bf”
   Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 22.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 22.0 - from the file “Filter Gallery.8bf”
   Craquelure 22.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 22.0 - from the file “Filter Gallery.8bf”
   Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 22.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 22.0 - from the file “Filter Gallery.8bf”
   De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”
   Dfine 2 5.0.2.11 - from the file “Dfine2.8bf”
   Dicom 22.0 - from the file “Dicom.8bi”
   Difference Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
   Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”
   Displace 22.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 22.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “EazelAcquire.8ba”
   Entropy 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Export Color Lookup Tables 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
   Extrude 22.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “FastCore.8bx”
   Fibers 22.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 22.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 22.0 - from the file “Filter Gallery.8bf”
   FineStructuresFilter 5.0.2.11 - from the file “FineStructures.8bf”
   Fresco 22.0 - from the file “Filter Gallery.8bf”
   Glass 22.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 22.0 - from the file “Filter Gallery.8bf”
   Grain 22.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 22.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “HalideBottlenecks.8bx”
   HDR Efex Pro 2 5.0.2.11 - from the file “HDR Efex Pro 2.8bf”
   HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”
   HotPixelsFilter 5.0.2.11 - from the file “HotPixels.8bf”
   HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”
   IGES 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
   Imagenomic Plug-in Console 1.8.0.0 - from the file “ImagenomicPluginConsole64.8li”
   Ink Outlines 22.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 22.0 - from the file “JPEG2000.8bi”
   Kurtosis 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Lens Blur 22.0 - from the file “Lens Blur.8bf”
   Lens Correction 22.0 - from the file “Lens Correction.8bf”
   Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 22.0 - from the file “Liquify.8bf”
   Matlab Operation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
   Maximum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Mean 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Measurement Core 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MeasurementCore.8me”
   Median 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Merge to HDR Efex Pro 2 5.0.2.11 - from the file “HDR Efex Pro 2.8bf”
   Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   MMXCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MMXCore.8bx”
   Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MultiProcessor Support.8bx”
   Neon Glow 22.0 - from the file “Filter Gallery.8bf”
   Nik Collection Selective Tool 5.0.2 - from the file “SelectivePalette.8li”
   Note Paper 22.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “NTSC Colors.8bf”
   Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”
   OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 22.0 - from the file “Filter Gallery.8bf”
   Palette Knife 22.0 - from the file “Filter Gallery.8bf”
   Patchwork 22.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”
   PCX 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PCX.8bi”
   Photocopy 22.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
   Pinch 22.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Pixar.8bi”
   Plaster 22.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”
   Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PBM.8bi”
   Portraiture 3 3.5.4.0 - from the file “Portraiture3.8bf”
   Poster Edges 22.0 - from the file “Filter Gallery.8bf”
   PRC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
   Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Radiance.8bi”
   Range 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Render Color Lookup Grid 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
   Reticulation 22.0 - from the file “Filter Gallery.8bf”
   Ripple 22.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 22.0 - from the file “Filter Gallery.8bf”
   Save for Web 22.0 - from the file “Save for Web.8be”
   ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”
   ShadowsFilter 5.0.2.11 - from the file “Shadows.8bf”
   Shake Reduction 22.0 - from the file “Shake Reduction.8bf”
   Sharpener Pro 3: (1) RAW Presharpener 5.0.2.11 - from the file “SHP3RPS.8bf”
   Sharpener Pro 3: (2) Output Sharpener 5.0.2.11 - from the file “SHP3OS.8bf”
   Shear 22.0 - from the file “Standard MultiPlugin.8bf”
   Silver Efex Pro 2 5.0.2.11 - from the file “Silver Efex Pro 2.8bf”
   Skewness 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   SkinFilter 5.0.2.11 - from the file “Skin.8bf”
   SkyFilter 5.0.2.11 - from the file “Sky.8bf”
   Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 22.0 - from the file “Filter Gallery.8bf”
   Solarize 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Solarize.8bf”
   Spaces 22.0 - from the file “Spaces.8li”
   Spatter 22.0 - from the file “Filter Gallery.8bf”
   Spherize 22.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 22.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”
   Stained Glass 22.0 - from the file “Filter Gallery.8bf”
   Stamp 22.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   StrongNoiseFilter 5.0.2.11 - from the file “StrongNoise.8bf”
   Sumi-e 22.0 - from the file “Filter Gallery.8bf”
   Summation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Targa 22.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 22.0 - from the file “Filter Gallery.8bf”
   Tiles 22.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 22.0 - from the file “Filter Gallery.8bf”
   Twirl 22.0 - from the file “Standard MultiPlugin.8bf”
   U3D 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
   Underpainting 22.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 22.0 - from the file “VanishingPoint.8bf”
   Variance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Viveza 2 5.0.2.11 - from the file “Viveza2.8bf”
   Water Paper 22.0 - from the file “Filter Gallery.8bf”
   Watercolor 22.0 - from the file “Filter Gallery.8bf”
   Wave 22.0 - from the file “Standard MultiPlugin.8bf”
   WIA Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WIASupport.8li”
   Wind 22.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WBMP.8bi”
   ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start (L) 3.7.0.128 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.7.0\"
CDO: 1.76.9
        CmdN: 1.5.14
        CDP: 1.100.15

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New Here ,
Oct 29, 2020 Oct 29, 2020

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   com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

   com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

   com.adobe.nfp.gallery (P) 1.2.99.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

   com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

   com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

   com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

   Retouching tools  1.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Retouching Tools\index.html”
   Libraries  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”
   Home  2.14.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.14.0\index.html?v=2.14.0.22”
   Blendit  1.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Blendit\index.html”
   Loupedeck  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.loupedeck.photoshop\index.html”
   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Infinite Color  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\InfiniteColor\index.html”
   New Document  3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Ultimate Retouch  3.8.50 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Ultimate Retouch\index.html”
   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Oct 29, 2020 Oct 29, 2020

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Hmm. This is the driver date you have:

glgpu[0].GLDriverDate="20190724000000.000000-000"

And newer drivers available: https://www.nvidia.com/en-us/geforce/drivers/

The other thing that's out of place are a bunch of 3rd party plug-ins in the Required folder which might be the cause of your problems.

https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html#Pluginstroubleshootings...

Plug-ins should never be manually installed this way - breaks signing, etc. You may want to uninstall Photoshop, remove the Required folder with the remaining 3rd party plug-ins, reinstall Photoshop, then get the latest installers from your plug-in manufacturer so they get installed at the correct Shared Creative Cloud Location.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 29, 2020 Oct 29, 2020

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@JeffreyTranberry  Thank you for your help. ill give it a go. How can I find that required files folder?

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Adobe Employee ,
Oct 29, 2020 Oct 29, 2020

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It's in the application folder next to the Photoshop.exe


Senior Product Manager - Customer Advocacy - Digital Imaging

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