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P: Camera Raw opening when I drop a PNG into a photoshop layered file

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Participant ,
Nov 14, 2022 Nov 14, 2022

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Can someone help. After the new update.. when I drag a file into a PSD from the mac finder, Camera raw opens over the top of photoshop. I want to skip this feature... how do I turn this off?

 

thanks

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correct answers 1 Pinned Reply

Adobe Employee , Nov 30, 2022 Nov 30, 2022

Thanks! The files helped me reproduce. I've asked engineering to take a look.

 

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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I've seen a couple of threads about this in other forums. Were these PNGs shared via MS Teams? Long shot but that seems to be a trend.

Otherwise you can try going to Preferences/File Handling and disabling the "Prefer Camera Raw" option.

kevinstohlmeyer_0-1668695188669.png

 

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Participant ,
Nov 17, 2022 Nov 17, 2022

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Yep. I downloaded these from Teams..

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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There seems to be something in Teams causing these files to change their code indicating that they are RAW not actually png files specifically.

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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@lister110 What do you have set in this dialog? (Apple menu > Preferences > Camera Raw...

JeffreyTranberry_0-1668786645125.png

Please provide a screenshot of your settings.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 19, 2022 Nov 19, 2022

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I have encountered the same problem with png files downloaded from Google Photos. I have made the 2 changes suggested in this thread (Unchecking Prefer Adobe Camera Raw for Supported Raw Files and amending JPEG Spoort to Disable JPEG Support) but still it opens .png files in Camera Raw. This has only started happening in updating to PS v24 (Windows)

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Adobe Employee ,
Nov 21, 2022 Nov 21, 2022

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Can you zip up a PNG (just posting png to this page may resave the file and affect the ability to reproduce) and post a URL to the zip using CC files or dropbox, or something similar to share the file.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 24, 2022 Nov 24, 2022

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Hi Jeffrey,

Sorry for delay in responding, my spam filter grabbed the notification of your request.

I have created a folder on Google drive at the link below. In it is a zip file containing 2 png files. They started out as the same file (a screenshot of my iPad homescreen). Firstly I emailed it directly to my PC - PS can open this without any problem. I then put the same file from my iPad into Google Photos and batched it up with some other files and downloaded onto my PC - when I open this from PS it opens in Camera Raw.

 

https://drive.google.com/drive/folders/1iqWOkDrJoMj9ig6RAs_3aXGR-tgzoKOM?usp=share_link

 

Thanks for your help

Nigel

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New Here ,
Nov 30, 2022 Nov 30, 2022

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this just started happening to me also, trying to open a .png file downloaded from Microsoft Teams. i've unchecked "Prefer Adobe Camera Raw for Supported Raw Files" in Photoshop Preferences > File Handling, as well as changed Camera Raw Preferences > DNG File Handling  > Sidecars > Ignore sidecar XMP files, and the JPG and Tiff Handling options to both being disabled. there doesn't seem to be any option for .png files specifically. still opens in Camera Raw=(

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Adobe Employee ,
Nov 30, 2022 Nov 30, 2022

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Thanks! The files helped me reproduce. I've asked engineering to take a look.

 


Senior Product Manager - Customer Advocacy - Digital Imaging
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Contributor ,
Dec 08, 2022 Dec 08, 2022

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@Jeffrey Tranberry 

https://www.dropbox.com/t/EgMyGCDmH2iM86UO

Here is another PNG that opens up in Camera raw incase it helps.

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Community Beginner ,
Dec 20, 2022 Dec 20, 2022

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This is happening to me also.  Camera raw turns every png into a jpg also!  NOT what I want for my work.

 

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Community Beginner ,
Dec 20, 2022 Dec 20, 2022

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Even when I try to open file through bridge it goes straight to camera raw. I am a digital designer and need photoshop to work.  I need .png files

 

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

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Just a note for folks who are hit by this. The problem in a number of instances is that the file with a PNG suffix is not actually a PNG file - it's actually something else, like a JPEG. Unfortunately, the Camera Raw File Handling Preference to disallow JPEG does not work when the file name ends with ".PNG" (That's the bug).

 

Workaround: Changing the suffix to the correct type bypasses the problem and makes Camera Raw properly reject the file when the Preference is set to ignore. e.g. Change "foo.PNG" to "foo.JPG".

Photoshop does look inside the file for magic bits that indicate whether a file is JPEG or PNG, and it properly assesses the file type. That's on the Photoshop side -- But then all TIFFs and JPEGs are handed off to Camera Raw for potential processing according to the Camera Raw Preference. We rely on Camera Raw to reject processing JPEGs when the preference says to do so. That's the logic that is failing when the suffix is wrong.

 

We're looking into a fix.

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Community Beginner ,
Jan 23, 2023 Jan 23, 2023

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Same problem overhere. It happens with jpg's that where created with photoshop  as well.

Not good and it seems to take way too long to adress this.

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Contributor ,
Jan 25, 2023 Jan 25, 2023

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@CJButler This same thing is happening on the Mac side as well, in my case when opening .dng files shared via AirDrop from my iPhone to my MBP laptop. I think what people are asking for is to be able to turn it off completely, not just ignore it for certain kinds of files. None of the stuff I'm working with is fine photography where I care about the color, nor do I have calibrated monitors. I just want to clip, mask or otherwise edit composites for comping purposes. It's an extra step that I don't need for this type of work. 

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New Here ,
Jan 30, 2023 Jan 30, 2023

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Any idea when this will be corrected?  Not sure what Teams is doing, but PNG's still aren't opening in Photoshop.  It's a pain point for sure.

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New Here ,
Jan 31, 2023 Jan 31, 2023

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Hey same problem here. Just noticed that when your file opens in camera raw, down in the righthand corner, there's an option that says "open". If you click on that the file opens in photoshop. At least mine did. 

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