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P: Color Range Selection/Fuzziness Slider Lockup

New Here ,
Dec 08, 2020 Dec 08, 2020

In PS 2021, when I use the color range selection tool and then adjust the Fuzziness slider, my computer locks up. Every time. 

 

PS 22.1.0

MacOS 10.15.7

Bug Acknowledged
TOPICS
macOS
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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2021 Dec 21, 2021

Engineering cannot reproduce this with the current release (23.1 or later). Let us know if you're still seeing this issue.

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33 Comments
Explorer ,
Jan 05, 2021 Jan 05, 2021

Sometimes when using select by color range PS freezes.

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New Here ,
Jan 17, 2021 Jan 17, 2021

Just had the same lockup in the newest version of 2021. Just wanted to report it here.

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Explorer ,
Jan 31, 2021 Jan 31, 2021

I keep having the same problem. It helps somewhat if I am sure to save the file right before I use the select color range slider, but not all of the time. There is no spinning wheel of death, Photoshop just locks up and I have to force quit it.  The other odd thing is that Photoshop seems to lose record of the most recent file worked on, so I have to look for the crashed file again in my folders.  SOMETIMES Photoshop does recover the crashed file when I reopen it, but not all the time. This started happening right after I updated to BigSur. Never any problems before that and I used the tool regularly.

PS 22.1.1

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New Here ,
Jan 31, 2021 Jan 31, 2021

Glad to know it’s not just me that’s still having this issue. 

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LEGEND ,
Feb 02, 2021 Feb 02, 2021

I'm also getting the same problem as of 2nd February. 2021 It's infuriating given the repeated crashes I experience with Premier. I decided that if I start working in Photoshop and I get the same constant crashing I will cancel my subscription. 

All I want to do is remove a simple greenscreen but the slider on the select colour pane crashes every single time without fail. Can anyone at least recommend a way of selecting a greenscreen colour that doesn't involve the clearly broken colour select tool in Photoshop.

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Explorer ,
Feb 02, 2021 Feb 02, 2021

My workaround is to enter numbers above the slider until I get the result I want. Yes, it's not great.

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New Here ,
Feb 25, 2021 Feb 25, 2021

Any update on this? I don't see it in the list of known issues on Adobe's site.

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021
LATEST

Engineering cannot reproduce this with the current release (23.1 or later). Let us know if you're still seeing this issue.

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