P: COM API - Exception on open

[Dmitrii Kuzakov]

Photoshop 2017 - Sample jscript:

var app = new ActiveXObject("Photoshop.Application");
try
{

app.Open("path\to\file.psd");
WScript.Echo("OK");
}
catch(e)
{

WScript.Echo("Exception: " + e.message);
}

Throws an exception in Photoshop 2017. Works fine in previous versions.

OS: Windows 7 x64

[Eric D Ching]

Hi,

What exception are you getting? 

Thanks,
Eric

[Dmitrii Kuzakov]

Exception: Cannot open the file because the open options are incorrect

Despite this photoshop opens a document

[Eric D Ching]

I have not been able to reproduce on either Windows 7 or Windows 10.

Do you get different results if Photoshop is running or not when you run the script? 

Can you try disabling the Start workspace and try again? You can disable in preferences on the General tab. Just uncheck "Show Start Workspace When No Documents Are Open".

If you have plugins, try launching Photoshop with them disabled. Hold the shift key down when you launch Photoshop.

Also, could you attach System Information?

Thanks,
Eric

[Dmitrii Kuzakov]

1. Forgot to mention - Photoshop was not running.
2. With Start workspace disabled it does not reproduce.
3. Problem reproduced with and without plugins.
4. System Info: http://pastebin.com/zSgXJ24r

[Eric D Ching]

I have not been able to reproduce under any circumstances. Since it does not reproduce for you with the Start workspace disabled, this is sounding very similar to another bug that has mostly been reproducible on Mac. I'll add this info to that bug.

Thanks for the report!

Eric

[Dmitrii Kuzakov]

I think I should mention that it reproduced only with COM API and it does not reproduce if you open document using extendscript(javascript) or ActionDescriptors

[J453]

This should be fixed by today's update: Photoshop CC 2017.1.1 (May 2017) Update Now Available

[Dmitrii Kuzakov]

Unfortunately it reproduces in 2017.1.1

[J453]

Can you try an experiment for me? Go to Preferences > General. Uncheck "Show Start Screen with no documents open" and restart Photoshop. Does that help?

[Dmitrii Kuzakov]

It does not reproduce without start screen. That was discussed in comments above already.

[J453]

This issue should be fixed in today Photoshop CC update: https://blogs.adobe.com/photoshop/2017/10/get-the-goods-announcing-updates-to-photoshop-cc-dimension...

[Dmitrii Kuzakov]

Yes it is fixed. Thank you!