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P: Convert to Video Timeline option missing - Apple M1 devices

Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022

 

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here.

 

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks

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LEGEND ,
Aug 26, 2021 Aug 26, 2021

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I believe Photoshop does have plug-in support, and M1 plug-ins work. Your old Intel plug-ins don't work and never will. Each plugin maker needs to make new M1 plug-ins. (If I understand your question correctly).

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Contributor ,
Aug 26, 2021 Aug 26, 2021

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The proper Photoshop support forums have been merged with this one, hoping for an Adobe rep to respond here.

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Adobe Employee ,
Aug 26, 2021 Aug 26, 2021

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It's being worked on. I can't give a specific date but we will post an announcement when it becomes available.

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html 

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Contributor ,
Aug 26, 2021 Aug 26, 2021

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Well yeah a cure for cancer is "being worked on". Can you give any kind of indication? Adobe are way behind with this.

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Please fix this Adobe! This is a real problem.

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Adobe Employee ,
Aug 27, 2021 Aug 27, 2021

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Hi there,

That doesn't sound good. Have you tried resetting the preferences of Photoshop and see if that helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Sahil

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Adobe Employee ,
Aug 28, 2021 Aug 28, 2021

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You will need to run Photoshop in Rosetta on an M1 device until there is an update for video to run natively on M1 devices. Details here: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html 

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Community Beginner ,
Aug 30, 2021 Aug 30, 2021

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Screenshot 2021-08-30 at 6.54.48 PM.png

I've been doing animations on Photoshop and was able to export > render video as MP4 but when I switched computers I can't find that option anymore! It's really troublesome to save as a gif (I have problems sending gif files as people are unable to download/preview them) Is there a workaround? It seems that function has disappeared... my Photoshop version is 22.4.2 and working on a BigSur on iMac.

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Community Expert ,
Aug 30, 2021 Aug 30, 2021

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Hello, if you switched to a M1 Mac, it is expected with Photoshop 22, as at time of writing 22.5, there is no render video in the native version of Ps, you need to use the Rosetta version to get render video. 

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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Explorer ,
Aug 30, 2021 Aug 30, 2021

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You do have the option 'Render Image Sequence'. If you click that, does a menu come up, where you can choose 'Adobe Media Encoder' instead of 'photoshop Image Sequence'?

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New Here ,
Aug 30, 2021 Aug 30, 2021

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Hi, I've the same problem. Pleasepleaseplease  let me know if you solved it. Iìm desperate

Thanks.

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Community Expert ,
Aug 30, 2021 Aug 30, 2021

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Hello, you need to use the Rosetta version of Photoshop, as the video timeline is not yet ported for Apple silicon: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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Hi! Thanks for helping me to figure this out. It comes up but I can't select it 😕 

Screenshot 2021-08-31 at 3.32.09 PM.png

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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Hi! Thanks for helping me out. Yes, I am currently using the M1 iMac, and I also download Rosetta (it's called Silicon Info, doubted it for a sec) and now the Render Video button is back at last! Thank you! Hopefully this is helpful for anyone who needs it.

Screenshot 2021-08-31 at 3.40.04 PM.png

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New Here ,
Sep 01, 2021 Sep 01, 2021

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Screen Shot 2021-09-01 at 2.10.44 PM.png

When every I try to use the timeline they playbutton gets this crossed out curser over it and I can't interact with it at all. I opened a image sequence of 30 frames and it will not let me play the animation. I tried doing the exact same thing on my windows 10 desktop and it worked perfectly fine. It seems to be an issue with macOS but this is the first time ive used a mac and I dont know how to trouble shoot it that well.

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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Are you on an M1/Apple silicon device?

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New Here ,
Sep 01, 2021 Sep 01, 2021

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I figured it out, I had to run the software through rosetta.

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Community Beginner ,
Sep 02, 2021 Sep 02, 2021

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Was having an issue trying to export a GIF file from Photoshop (22.5.0) to an mp4 on my Mac Mini (M1) running the latest MacOS Big Sur. The 'Adobe Media Encoder' option was greyed out.

 

Found that by relaunching Photoshop to run is Rosetta solved the problem and I can now export my frame PSD files to mp4 once again.

 

Please make this function work natively on an M1 Mac please Adobe, cheers.

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New Here ,
Sep 06, 2021 Sep 06, 2021

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I am using 22.5.0 version. Basically I tried to insert video (.mov or.mp4) into Photoshop and create gif, however it keeps prompt this window saying that the format isn't support. No matter video duration is from 1sec to 10sec, OR file size from 300kb to 5mb, it doesn't work at all! Does anyone having the same issue? thanks

Screenshot 2021-09-07 at 12.15.52 AM.png

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New Here ,
Sep 07, 2021 Sep 07, 2021

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So frustrating - wasted so muhc time researching this - thankful for y'all!  Sept 7 ... still not working 😞 

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New Here ,
Sep 07, 2021 Sep 07, 2021

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Please fix this issue, it's September now!

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Thank you so much! Definitely a lifesaver!!!

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New Here ,
Sep 08, 2021 Sep 08, 2021

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That's sucks. They took also the option to render a video on After effects.... 

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Community Expert ,
Sep 09, 2021 Sep 09, 2021

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Hi, could you clarify in regards of what you do mean with AE?

I think you might also have to run it in Rosetta 2. Native support will first appear in a beta version. See also : https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

 

The M1 processor is a new architechture to support, it takes time to flawlessy port programs that are millions of codelines to a new codebase.

 

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Community Beginner ,
Sep 09, 2021 Sep 09, 2021

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How is Adobe not more on top of this. this is embarssing. 

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