P: Crashes on zoom (win)

[olgab27327803]

Updated to Photoshop CC 20150529.r.88 x64 today. Crashes almost everytime I zoom. This is incredibly frustrating. The version I used before the update (some last year's version) didn't do this on the same file.

[FeedbackCommunityMember]

Hey, do you pay me for my time? i cant work, this problem make my workplace worthless, do something pls!

[BorisMel]

1. Win8.1 64-bit - i7-3770 8GB
2. Intel 4000
3. Samsung s24b300 @ 1920x1080 and old AOC lcd @ 1440x900
4. both
5. none

I'm too on latest version of PS CC 2015.
The reaction I get is it crashes twice (2 crash windows dialog) every time I zoom between 800%-1600% and select any object with the path selection tool. ( I can't fix any vector work this way )

[dazz3331]

Interestingly the issue has gone since I installed Windows 10 Pro, I thought at first it was because I hadn't set zoom on mouse wheel yet, but have since changed that in preferences and still no crashes even when fully zoomed in; issue fixed for me.

[BorisMel]

I can't update to Win10 at work but thanks to Darren's reply, I went to check if there are non-admin managed windows updates for 8.1.
There was, I updated and for now it doesn't crash anymore on zoom!
I'll update here if it crashes again.

[BorisMel]

Wrong alert. After the updates, I could work for 10-15 minutes (didn't crash on first shape selection), but now it crashed again... Apparently windows cleaned something on update but now it is back.

[FeedbackCommunityMember]

Fresh install of PS2015 crashes when zooming in/out. Most notably when it's a large image, and I've selected part of it or have transform controls shown.

Windows 8.1 Pro (Clean install, drivers up-to-date), 32 GB RAM, Dual GTX 770 video cards, lots of disk space.

[Wolle1975]

Photoshop in the newest version ist max. unstable.

zwo szenario:

1. if you use the dynamic zoom and zoom in and zoom out and zoom in, for example you will draw a path along a edge of a object to seperate them from the rest of the picture and you need a lot of zoom factor, Phtoshop will bring the message, that photoshop does not longer works fine and will close it.

2. nearly the same szenario as the first one, but you go to a big zoom factor to see all the pixels and then draw the path, photoshop do the same bug.

I have this phenomen at two different systems with different hardware, both are very strong and big, but Photoshop is unstable during short time.

[J453]

This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...

[Wolle1975]

Hi Jeffrey,

that sounds nice!

Thank you very much.

BR
Wolfgang

[BorisMel]

I updated, worked a while on vector icons in zoom 800-3200x (a file that systematically crashed when working on the same icons), works perfectly so far.
Thanks for the update!

[basv31398987]

Work as it should here too. For now. Hope it stays this way.

[FeedbackCommunityMember]

Just gave it a brief run and didn't manage to crash PS. So far so good. Thanks for the update!

[basv31398987]

Only there another problem with framing. Now, when I have a small document at 100% that fits easily on screen, PS gives me scroll opportunities to nowhere! 😄

[J453]

Do you have "Overscroll" checked under Preferences>Tools?

[ACEPagliaro]

So Far So Good. Things look like they are back to normal. Thank you.

[basv31398987]

Ooopsss... Yes, thanks!

[michaelw6746213]

I had the same issue. I have a 4090 and i9 129. I shouldnt be having this issue. But I unchecking the graphics processing tab helped me so far.