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P: CS6 / CC Keyboard shortcuts not responding Mavericks/Yosemite MacOS 10.9; 10.10

Forum|Forum|12 years ago
October 29, 2013
477 replies
6522 views

Since Installing Mavericks on my mac pro, the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
I have to click on another tool in the tool bar to get the keyboard to respond again.
The problem returns intermittently and seemingly not as a result of the Auto Save function.
My mac pro 15" has 8gb of ram which is more than enough for the type of work I do.I am an illustrator who primarily works around the brush tool.
Have tried disabling Graphics Processor and restarting, but this does not resolve the issue.

Any help would be most appreciated.

macOS

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Børre_Eirik_Helgerud

Participating Frequently

Have worked with large pictures now and many layers, pluss Nik software! 5 pictures in the PS CC. No crash!!! Thank you!!!! I'm very happy, it has been very frustrating !!!!

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Børre_Eirik_Helgerud

Participating Frequently

It seems that the plugin has solved the issue,and had no problem with crashes after put it into the plugin folder!!!!

Adam Jerugim

Inspiring

The only way to confirm that the plug-in is loaded and active is to check Help > System Info and scroll to the bottom of the data in that dialog. Under optional and third party plug-ins you should see
WhiteWindowWorkaround 1.0.6 Copyright 2013-2014 - from the file "WhiteWindowWorkaround.plugin"

If that isn't there, then the plug-in isn't loading. Note that you'll need to manually add the plug-in to your plug-ins folder to get it to load (then quit and restart the app).

Thanks,
Adam

przemekk86886886

Participating Frequently

Or...there's no visibility of this plugin in Photoshop, right?

przemekk86886886

Participating Frequently

I've got Photoshop CC and 10.9.1

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simond30010927

Participating Frequently

So far so good! Thanks Adam!

przemekk86886886

Participating Frequently

it doesn't work: Could not complete your request because Photoshop does not recognize this type of file.
What am I doing wrong?

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FeedbackCommunityMember

Inspiring

We're having the same problem with keyboard shortcuts, on the latest Mac OS with the latest Photoshop CC--without using a tablet. It gets embarrassing when presenting a workshop and the keyboard shortcuts stop working!