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P: Document Dimensions Display do not update after cropping

Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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I have Document Dimensions displayed on the very bottom left footer of Photoshop.  I just noticed after cropping a photo it still shows the original dimensions.  I would swear (been doing this for years) that before after I cropped an image it would show the cropped dimensions.  The only way it shows the crop dimensions now is when I save the photo.  Is this a bug?  I just updated to 23.5 on Windows 10 64 bit.

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Adobe Employee , Aug 18, 2022 Aug 18, 2022

Thanks for the report @Richard Day-Daybreak and others for reproducing. 

I'm able to reproduce this on my Mac and Win systems as well.

Will log a bug for the team to investigate.

 

Workaround: Either:

  • Save the open document, or
  • Switch to a tab for another open document and back to your working document

 

Regards,

Pete

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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After commiting the crop the info on dimensions should change (but not until you have committed it by clicking on the tick or pressing enter).

I've just tried it in 23.5 and it works correctly here

Dave

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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It doesn't work for me.  I press enter and it still shows original but if I click the dimensions showing there on the expert bar it will display a small pop up with the cropped dimensions.

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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It's working as it should for me also with version 23.5, have you tried resetting your Photoshop preferences

2022-08-18 16_40_07-Window.png

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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I reset my preferences and still the same. 

 

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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'........but if I click the dimensions showing there on the expert bar it will display a small pop up with the cropped dimensions.'

Can you show a screenshot of this, and also a screenshot of your crop tool options bar settings?

Dave

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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I just tested this on my computer (Photoshop 23.4.2) and it showed the correct (and new) size.

Screenshot 2022-08-18 at 17.44.14.png 

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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The OP is having the issue with version 23.5

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Here's a screenshot after I cropped.  Original size 8192x5464.  The cropped size 6600x4402.  Which shows if I click the 8192x5464.

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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I can duplicate this. The dimensions don't update after clicking confirm to new crop. (Windows 10 Pro v21H2; Photoshop 23.5 release)

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Same here. (reset preferences as well)

The dimensions are not updating after confirming a crop using the Crop Tool. (macOS Monterey 12.5; Photoshop 23.5 release)

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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I still can't replicate here

Photoshop v23.5

Windows 10 v21H2.

GPU NVidia RTX3090 Studio driver 516.93

Use Graphics Processor checked, Multithreaded compositing checked, Native Canvas Rulers enabled

 

Tried with crop in new and in classic mode. Also with 'delete cropped pixels' checked and unchecked. Also with rulers on screen and hidden.

 

Dave

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Me neither, same GPU and Nvidia GPU driver as you Dave on Windows 10 version 21H2, PS version 23.5

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Adobe Employee ,
Aug 18, 2022 Aug 18, 2022

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Thanks for the report @Richard Day-Daybreak and others for reproducing. 

I'm able to reproduce this on my Mac and Win systems as well.

Will log a bug for the team to investigate.

 

Workaround: Either:

  • Save the open document, or
  • Switch to a tab for another open document and back to your working document

 

Regards,

Pete

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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@Pete.Green I wonder why myself and Dave can't reproduce the issue, what PC configuration do you guys use?

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Mine is Window 10 Pro Version 21H2 with 32 gb ram.  Nivdia GeForce GTX 1660 TI  graphics card.

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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@Ged_Traynor Yes, i wonder why, too. Here's what I'm using:

Dell XPS 17 9710
11th Gen Intel Core i7-11800H (24MB Cache, up to 4.6 GHz, 8 cores)
64GB DDR4 3200MHz, 2x32GB
NVIDIA GeForce RTX 3060 6GB GDDR6 [70W]
2TB M.2 PCIe NVMe Solid State Drive

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Thanks, @Pete.Green. Yes, clicking to another tab and back works without saving. But note: if you then Edit > Undo (Ctrl Z), the recent cropped dimensions STILL appear. The original dimensions won't return until you click on another tab and back again. Interesting.

 

@davescm Yes, I have Graphics Processor checked, Multithreaded compositing checked, and Native Canvas Rulers Enabled, the same as you, but still experience this bug.

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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@J E L Now that's a mystery. There must be a difference that we are missing, or Ged and I must just have built 'lucky' PCs 🙂

Dave

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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Ged and Dave, your systems must be some sort of lucky indeed.

This was reproducible on 3 of my systems, Intel mac, m1 mac, and Intel Windows (Gen 1 Ms Studio).

Here's the Intel mac specs:

 

PeteGreen_1-1660945083073.png

 

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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I suspect it will be another setting in Preferences or at PC system level that is preventing the issue happening on certain systems/installations.

Happy to test settings if the team want to try any.

 

Dave

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LEGEND ,
Aug 19, 2022 Aug 19, 2022

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It works for me as (on Mac) expected as well. 

What does NOT work is making the crop and then using History or Undo. The crop reverts but the document dimensions do not go back to the original. So yes, buggy in a few areas. 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Aug 20, 2022 Aug 20, 2022

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@Pete.Green I also tested on my work PC which is pretty low spec and still couldn't reproduce

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New Here ,
Aug 20, 2022 Aug 20, 2022

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Dear Pete,

 

This may be a part of a wider problem with all types of document information displayed at the lower left of the image frame. The document profile names are not updated in the Document Profile window after an "Assign Profile" or a "Convert to Profile" operation. Update only takes place if you pick another option from the pop-up menu, such as "Document Sizes" and go back to "Document Profiles".

 

Refik Telhan

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Community Expert ,
Aug 20, 2022 Aug 20, 2022

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Now that  (Profile changes not updated) I can replicate.
Also on further testing Image > Image Size does not update the info in the footer until I zoom.

I still can't replicate using crop though.

 

Dave

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Community Beginner ,
Aug 20, 2022 Aug 20, 2022

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The document size display on the bottom left corner of Photoshop is not display correct document size after an image resize. It used to be automatically updated after an image resize.

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