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FeedbackCommunityMember
Inspiring
Oct 20, 2020 3:48 PM UTC
Not Prioritized

P: Error at loading of ippCV library

On my computer it is impossible to start the Photoshop 22.0 After starting the program, following errormessage appears:

 

Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.

No DLL from the list below is found an the system search path:

 ippcvm7.dll (the most suitable for your CPU)

Please provide a path to at least one of them.

 

The operating system is:

 

Edition Windows 10 Home
Version 20H2
Installiert am ‎27.‎05.‎2020
Betriebssystembuild 19042.572
Leistung Windows Feature Experience Pack 120.2212.31.0

 

The hardware is:

 

Gerätename HP_Leng
Prozessor AMD A6-3600 APU with Radeon(tm) HD Graphics   2.10 GHz
Installierter RAM 8,00 GB
Geräte-ID E2F99962-C5E4-461F-849F-D1979C252659
Produkt-ID 00326-10000-00000-AA210
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

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    226 replies

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    jeannine
    Participant
    Oct 21, 2020 1:19 PM UTC

    Beim Starten von PS 2021 erhalte ich folgenden Fehler: ippiCanny_32f8u_C1R_L: Die angegebene Prozedur wurde nicht gefunden. 
    OS Win 10 Pro 64 Bit mit dem aktuellen Update.

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    jeannine
    Participant
    Oct 21, 2020 1:09 PM UTC

    I have the same problem.

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    J453
    Legend
    Oct 21, 2020 12:14 PM UTC

    Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later.

    https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

    To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line.

    1. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64
    2. Number of Launches: 6
    3. Operating System: Mac OS 10.15.5
    4. ystem architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3,SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
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      dbur971
      Inspiring
      Oct 21, 2020 10:30 AM UTC

      me too.       Have found no solutions.

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      FeedbackCommunityMemberAuthor
      Inspiring
      Oct 21, 2020 1:40 AM UTC

      I've upgraded this afternoon to Photoshop 2021 and tried to open Photoshop and I got this error: Error at loading of ippCV library: ippiCanny_32f8u_C1R_L: The specified procedure could not be found.

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