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Participant
October 29, 2021

P: Error while creating a PDF presentation with Photoshop Version 23.0 - Windows

  • October 29, 2021
  • 34 replies
  • 15491 views

Yesterday i updated Photoshop to version 23.0. After the update, i tried to create a PDF presentation with Multiple image files. and this error occurred "unable to include 22 file(s) because they are not image files are too large, or too much color depth, or are PDF files not created by photoshop." i have attached an Image of the error with this message. when i tried to create a PDF presentation with the same image files with the previous version of photoshop, i didnt face any issues. Please Fix this issue, or tell me a way that i could use to fix it.

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34 replies

stetonks
Participating Frequently
December 14, 2021

yep this works for me now. just tested a PDF presentation with images I had tried before and it works!

Mohit Goyal
Community Manager
Community Manager
December 14, 2021

Hi all,  

 

We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Participant
December 9, 2021

At some point Photoshop updated and now I routinely get this error message when creating PDFs. The files I'm using are similar to ones in the past that did not create an error. I have no idea what to fix as that's a lot of options listed and none of them seem likely to actually be causing the problem. 

 

I'm using Windows and up to date Photoshop CC.

 

Participant
December 6, 2021

Merkwürdig....., wenn ich die Kompatibilität auf Acrobat 9/10 umstelle, dann funktioniert das bei mir auch wieder. Die Standardeinstellung gibt adobe aber mit Acrobat 5 vor.
Das ist doch seltsam und sollte von adobe mal geändert werden.

Viele Grüße

Participant
December 5, 2021

Same problem here... I hope this will get resolved immediately.

Participant
November 29, 2021

I'm having the SAME exact issues. I've been automating PDFs in PS for YEARS...and with the latest update I get the same error message. On a LOGO file that is pure black...and very small in size. It has NOTHING to do with size. I can't even tell you how frustrating it is when an update ends up making my life about 1000 times harder.

Participating Frequently
November 29, 2021

Hi, since I update Photshop from the 22.X.X to the 23.X.X version, I can't create PDFs anymore using the Automate > PDF presentation option.

 

Basically what will happen, is that Photoshop will start to create the PDF, will fill the PDF with half of the selected images and then it'll give an error message saying:

"

 

It always happen at half point. If I place 10 images, it will create the PDF with 5 images and will give the error saying that 5 images couldn't be included.

 

If I place 30 images, it will create the PDF with 15 and leave 15 out of it. With 50, it will create with 25 and leave 25 out of it.

 

In the error message above, I tried to create the PDF with 4 images. It left 2 out of it.

 

If I try to create the PDF using the same images files using Photoshop 22.X.X it works just fine. So the problem isn't in the images.

 

If someone know a fix or something about this, it would be really helpful. Right now, the only solution is using another software to create the PDF.

Participant
November 29, 2021
Ich verwende seit über 10 Jahren Photoshop als Innenarchitektin.
Seit der neusten Version bekomme ich beim Automatisieren zur PDF-Präsentation (Datei automatisieren,
PDF-Präsentation, mehrseitiges Dokument erstellen) folgende Fehlermeldung: "Dateien können nicht verarbeitet werden, weil sie keine Bilddateien sind, weil sie zu groß sind, zu viel Farbtiefe
aufweisen oder weil es sich bei Ihnen um PDF-Dateien handelt, die nicht mit Photoshop erstellt wurden." Es handelt sich um mehrere in DIN A3 mit 150 pix/Zoll erstellte Seiten mit Fotos. Ich habe alle Seiten auf 1 Ebene reduziert, es sind psd-Dateien mit je einer Größe unter 10 MB.
Beim Automatisieren klicke ich an - Ausgabe mehrseitiges Dokument - Komprimierung 150 pix/Zoll - Bildqualität mittel Wieso kommt es neuerdings zu dieser Fehlermeldung? Was kann ich jetzt tun?

Ich nutze Windows 10, 64 bit. VG nika99

 

Participant
November 23, 2021

Worked with me as well, but i don't think thats the best wat. Hope that Adobe fix it in a near future...

Legend
November 18, 2021

@stetonks Yep, we'll update this thread when the fix is released.