P: Export to SVG file - endless processing loop

6 Votes
LEGEND ,
Feb 02, 2018 Feb 02, 2018

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I have a Photoshop file that I'm trying to Export As to an SVG file.  I get all the way to the save option, but then it just sits in an endless processing loop.  I can't figure out how to get this file to finally export as an SVG file.

I've reduced the image size in Photoshop, then also reduced the image size in the Export As setting.  This file just won't finish exporting. 

What can I do to get this to finally work?

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correct answers 2 Correct answers

Adobe Employee , Apr 03, 2018 Apr 03, 2018
Hi all, This should be fixed in the 19.1.3 release of Photoshop that went live this morning. To update Photoshop CC to 19.1.3, click “Update” in the Creative Cloud desktop app next to Photoshop CC.  More detailed instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html Please give it a try and let us know if it’s fixed for you. Regards, Pete

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Adobe Employee , Apr 03, 2018 Apr 03, 2018
Hi all, This should be fixed in the 19.1.3 release of Photoshop that went live this morning. To update Photoshop CC to 19.1.3, click “Update” in the Creative Cloud desktop app next to Photoshop CC.  More detailed instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html Please give it a try and let us know if it’s fixed for you. Regards, Pete

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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Hi Christine,

Frustrating - thanks for the report. What OS and what version of Photoshop are you running?

Regards,
Hannah

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LEGEND ,
Feb 02, 2018 Feb 02, 2018

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Photoshop CC 2017


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LEGEND ,
Feb 02, 2018 Feb 02, 2018

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Windows 7 PC

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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Is this with any file? There may be something missing from the file. Would you mind emailing the file you're attempting to export to an SVG so we can compare the behavior here?

Thanks,
Hannah

RackMultipart2018020293039jajr-c18b727c-0295-4542-85b5-2a05b7efb5ae-1156566805.png

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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Also, if I am able to get an svg to export I'd be happy to email it back to you in the meanwhile so you have it.

~Hannah

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LEGEND ,
Feb 02, 2018 Feb 02, 2018

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ok, sending to you shortly.  Thanks!

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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Great - thanks! I forwarded your file to a QE here who works frequently with Export As. I'll keep you posted. In the meanwhile let me get an svg back to you. Looks like it might need some cleanup because I don't have your fonts.

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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Btw do you have Illustrator? The QE who looked at your file thought that file would better suited to Illustrator than Photoshop. I don't have Illustrator installed on my machine so he rendered it to an svg on his. He may have already emailed it back to you (if not I'll get it and send it shortly).

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LEGEND ,
Feb 02, 2018 Feb 02, 2018

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No, I don't have Illustrator, just Photoshop.

Did he say what was causing the issue of not exporting?

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LEGEND ,
Feb 02, 2018 Feb 02, 2018

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Ok.  I checked my email and there isn't an email with the file.

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Adobe Employee ,
Feb 02, 2018 Feb 02, 2018

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Sent

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LEGEND ,
Feb 02, 2018 Feb 02, 2018

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ok thanks! 

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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Photoshop Ver 19.1
Windows

SVG export can not be done normally.
It problems 2 cases.

case 1:
  1. make text layer
  2. layer naming svg files
  3. open submenu for layer panel
  4. select "Copy SVG"
  5. error appears (confirm attached screenshot)

RackMultipart20180207110112112-e25cd2df-7d53-4c22-bd92-49f00bda7cc6-307746362.png

case 2:
  1. make text layer
  2. open submenu for layer panel
  3. select "Export As..."
  4. open export dialog and select SVG format
  5. click export button and select save folder
  6. writing starts but does not end

Both can be processed normally in CC 2017.

The original report is the Japan Forum.
https://forums.adobe.com/thread/2448605

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LEGEND ,
Feb 16, 2018 Feb 16, 2018

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Hi, I'm running Photoshop CC on Mac OS Sierra (10.12.6) and I'm having the same issue. PS just hangs when trying to export as svg. Is there a fix or workaround?

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LEGEND ,
Mar 03, 2018 Mar 03, 2018

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Same on Mac OS Sierra 10.13.3 with Photoshop CC 2018 19.1.1 release

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LEGEND ,
Mar 07, 2018 Mar 07, 2018

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Same on Mac OS X El Capitan 10.11.3 with Photoshop CC 2018 19.0.0 release 

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LEGEND ,
Mar 08, 2018 Mar 08, 2018

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i'm having the same problem. I'm trying to convert a .png to a .svg

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LEGEND ,
Mar 21, 2018 Mar 21, 2018

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Why would you need to do that? It makes no sense to convert a raster-based image (png) to a vector-based image (svg). You should be saving out your vector graphics to svg/eps and your raster graphics to png/jpg. 

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LEGEND ,
Mar 21, 2018 Mar 21, 2018

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I'm also having the same issue. 

macOS High Sierra version 10.13.3
Photoshop cc 19.1.2.

I essentially pasted vector graphics as shapes into photoshop and need to export as svg.

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Adobe Employee ,
Apr 03, 2018 Apr 03, 2018

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Hi all,

This should be fixed in the 19.1.3 release of Photoshop that went live this morning.


To update Photoshop CC to 19.1.3, click “Update” in the Creative Cloud desktop app next to Photoshop CC. 
More detailed instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html


Please give it a try and let us know if it’s fixed for you.

Regards,
Pete

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Adobe Employee ,
Apr 03, 2018 Apr 03, 2018

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Hi all,

This should be fixed in the 19.1.3 release of Photoshop that went live this morning.


To update Photoshop CC to 19.1.3, click “Update” in the Creative Cloud desktop app next to Photoshop CC. 
More detailed instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html


Please give it a try and let us know if it’s fixed for you.

Regards,
Pete

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New Here ,
May 15, 2018 May 15, 2018

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Its not fixed

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New Here ,
May 15, 2018 May 15, 2018

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I have a MAC and the latest update for Photoshop and it still gets stuck exporting in endless loop

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LEGEND ,
Jun 14, 2018 Jun 14, 2018

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I also have a mac and am having the same problem where it just keeps trying to show the preview and keeps spinning. If I try the quick export to svg it allows me to select it, however, the asterisk remains on the file and shows it is not saved.

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LEGEND ,
Jun 14, 2018 Jun 14, 2018

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After update I still cannot export. Any advice? I have a mac and it just keeps trying to show the preview for the svg and keeps spinning. With the quick export, it allows me to select it but then above in the workspace the asterisk remains as unsaved and the file is not saved anywhere.

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