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47

P: File name and extension highlight when saving on macOS 10.15 Catalina

LEGEND ,
Nov 06, 2019 Nov 06, 2019

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Hello. After last updates (Osx Catalina and CC 2020), when the save window appear, the focus, highlite, is on all the file name and extension instead only the filename. I suspect the issue is related to Catalina, but I ask if anyone has noticed the same thing. My working speed is affected and I would like to know if anyone has a solution to ensure that only the file name is highlighted (in save and export).
Thank you
Michele

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161 Comments
Participant ,
Jun 16, 2020 Jun 16, 2020

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21.2 release out today and this is still the issue still persists. Same behavior in Photoshop and Illustrator. HOWEVER, in Indesign, an save as or Export command does not show the extension in the top text bar, the only way you know the extension is by looking at the bottom toggle dropdown selector. So not sure why they can't just script it to remove adding the extension in editable text line and and add it after hitting SAVE or EXPORT. 

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New Here ,
Jun 16, 2020 Jun 16, 2020

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Another major release and still no fix. 

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Community Beginner ,
Jun 17, 2020 Jun 17, 2020

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New release old problem. Please fix

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Participant ,
Jun 17, 2020 Jun 17, 2020

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Only one of your Macs? That is kind of baffling. First I've heard of it not being on all Macs so I wish I could get hands on the one that works to try and figure out what makes it not a problem. Obviously people come to this thread since they are having the issue but if its not on 100% of the Macs that should make finding a fix easier for Adobe. 

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Explorer ,
Jun 17, 2020 Jun 17, 2020

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I finally called Adobe yesterday about this, since the latest release (7 months into CC 2020) did nothing to address this problem.

They actually ARE aware of the issue, it's a known MacOS Catalina incompatibility, that I was told will be addressed in a future release. They then patted me on the head, gave me a cookie and said, "now run along and let us laugh behind your backs at the money we rake in while frustrating you to no end". (actually, the transcript will show that the tech simply hung up, but... Iknow what i heard.)

https://helpx.adobe.com/in/photoshop/kb/photoshop-and-macos-catalina.html#Knowncompatibilityissues

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Community Expert ,
Jun 17, 2020 Jun 17, 2020

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It looks like macOS Catalina 10.15.5 and Photoshop 21.2.0 did not resolve this.
The workarounds that I have been using are to either change the Format pop-up to something else and then changing it back (like Photoshop to Large Photoshop Document then back to Photoshop) or to move the text prompt with right arrow once, then left arrow four times, then shift up arrow.   Both get you to where you have just the filename selected without the ".psd".  Neither is ideal, of course. 

On my iMac that's still running macOS 10.13.6 High Sierra, it still works as expected.

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LEGEND ,
Jun 18, 2020 Jun 18, 2020

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Why can't this be fixed?!

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LEGEND ,
Jun 29, 2020 Jun 29, 2020

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This just goes to show how once a company becomes so big with such proliferation into the design community, just how little they actually care about their user base. As a developer myself, the amount of actual coding time required to fix an issue like this is minimal. But like so many other software companies these days, more time is spent trying to "WOW" us with new features instead of fixing the core functionality that doesn't work. Shame on you Adobe. I've been using you since you were a 6 inch stack of 3.5 floppy discs. You have truly lost your footing with the people that made you who you are today. Perhaps we need another 2020 movement - "Photoshop Users Matter" ... maybe with enough press something would actually get done about it.

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LEGEND ,
Jun 29, 2020 Jun 29, 2020

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Friendly reminder this is a problem with Mac OS, not Photoshop!  I have the same file name selection problem with non-Adobe programs since the Catalina update.

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LEGEND ,
Jun 29, 2020 Jun 29, 2020

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I agree with you Ted in that it's certainly an issue that originated with the launch of Catalina. And there's certainly an argument that can be made about all the things that Catalina has screwed up. However to be fair, it's no longer an issue with any of my Microsoft products on Catalina - they not only apparently found a solution to the problem, but dedicated resources to fixing it. So, yes it originated with Catalina, but it's not something that couldn't be addressed if Adobe really wanted to address it.

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Participant ,
Jun 29, 2020 Jun 29, 2020

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Agree that Catalina launch was when it started but other apps have found a fix in fact even other Adobe apps. Indesign does not show the extension on the file name during saves and or exports to PDF/JPG/PNG etc. so should be as simple as Ps team walking over to Id team and saying how did you do that. But the silo nature over there between products makes that an unlikely conversation.

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LEGEND ,
Jul 16, 2020 Jul 16, 2020

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I've also experienced the same issue. I can confirm that this isn't solely an Adobe issue. I've updated to Catalina on my home setup, but not at work (Other company software we use is not compatible with Catalina). With that being said, I am only experiencing this issue along with other Save For Web issues on my iMac with Catalina installed. 

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LEGEND ,
Aug 21, 2020 Aug 21, 2020

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I actually found my solution to this by accident in Photoshop's own preferences. It's in file handling > append file extension. You should select never. Hope this works out for all of you going through this annoyance.

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Explorer ,
Aug 21, 2020 Aug 21, 2020

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nope. doesn't solve the issue of Save As... highlighting filename and extension automatically (rather than the typical MacOS default of highlight filename only).

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LEGEND ,
Aug 21, 2020 Aug 21, 2020

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Hmm.. This isnt working for me. I chose "never" and when I save for web, it still highlights the filename and extension.   Does it not do this for you?

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LEGEND ,
Aug 21, 2020 Aug 21, 2020

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I tried that as well but it doesn't keep the entire filename from being highlighted. 

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LEGEND ,
Sep 01, 2020 Sep 01, 2020

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Yes, it's really strange and I get so used to it working one way and become just that much more frustrated when I switch computers. My main two are completely up to date with Catalina and Creative Cloud. There's no obvious difference between them.

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LEGEND ,
Sep 18, 2020 Sep 18, 2020

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Please fix this annoying bug! other software companies managed to handle the same issue (I never thought I would ever praise MS)

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LEGEND ,
Sep 18, 2020 Sep 18, 2020

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Can't believe this is still going on. It's causes an annoyance dozens of times a day! Adobe can fix this, even if it's a Catalina problem.

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Participant ,
Sep 18, 2020 Sep 18, 2020

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whoa whoa whoa, lets not get carried away. I never thought either so lets take a deep breath...and agree MS doesn't deserve any praise either. They have been at this longer than Adobe and in some broad strokes are even further behind. I KNOW we all have a bunch of praise we'd like to lavish on something...it just can't be Adobe or MS I'm sorry. lol

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LEGEND ,
Sep 21, 2020 Sep 21, 2020

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It's still a problem on Big Sur. So Apple won't be helping us for at least another year. Please Adobe, fix this! 

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LEGEND ,
Sep 25, 2020 Sep 25, 2020

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when you save for web on a mac the entire filename is highlighted. for example, Save Optimized As "image.jpg" when you click in the field to change the name you have to click once to unhighlight and then select with the arrow the name image with the mouse and make sure you don't delete the .jpg or you will have to type it again to keep it as a web image... it is soooo annoying when you work with web images a lot like me.

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New Here ,
Oct 02, 2020 Oct 02, 2020

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help, this is driving me crazy! 

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LEGEND ,
Oct 08, 2020 Oct 08, 2020

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Use Photoshop 2019 on Catalina and it is not an issue. Adobe says their next update to 2020 will include a fix but we all know how much they lie.

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Community Beginner ,
Oct 08, 2020 Oct 08, 2020

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Nothing in the last 21.2.4

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