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P: Fit on Screen Not working in 23.3.0

Explorer ,
Apr 13, 2022 Apr 13, 2022

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After updating yesterday to the latest version of Photoshop (23.3.0), the Fit on Screen menu item and associated Command-0 shortcut no longer enlarge an image,  If the Zoom tool is active, pressing the Fit Screen button still works.  I am on an M1 Mac, OS 12.3.1.  

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macOS , Windows

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correct answers 2 Correct answers

Explorer , May 09, 2022 May 09, 2022

Bug fixed with update 23.3.2.

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Adobe Employee , Apr 19, 2022 Apr 19, 2022

Thank you for reporting this issue.  Engineering is investigating.

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replies 156 Replies 156
156 Comments
Community Beginner ,
Feb 13, 2024 Feb 13, 2024

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Fit on screen (Command 0) is not working in InDesign (19.1), Photoshop (25.5) and Illustrator (28.1), it is still on the keyboard shortcuts preferences list, but doesn't respond to the command on the keybord. Please help! Looks like the issue is not new 🙄

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

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@tribambuka.48953423 , Indesign and Illustrator aren’t exactly relevant here. 

I can reproduce the problem neither on Adobe Photoshop 25.4.0 nor on Adobe Photoshop 25.5.0 on Mac OS 14.2.1. 

 

As you seem to be talking about the Photoshop Beta please post on the correct Forum. 

https://community.adobe.com/t5/photoshop-beta/ct-p/ct-photoshop-beta?page=1&sort=latest_replies&lang...

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Community Beginner ,
Feb 13, 2024 Feb 13, 2024

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Just checked Photoshop 25.3.1 - it doesn’t work there either 😭

Thanks,

Anastasia

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

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That the command doesn’t work in so many programs makes me suspect it may have been hijacked by a plugin or on teh OS level. 

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

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@tribambuka.48953423 We've found our Mac users are impacted by Office taking over Mac OS keyboard commands.

Try this to test:

1. Restart your Mac.

2. Open Photoshop only - do not launch anything Microsoft related.

3. Try the shortcuts.

Confirm if they work or not. If they do - then quit PS.

4. Open a Microsoft Office product (Excel, Word, Outlook, etc).

5. Re-open PS and try the shortcuts again.

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Community Beginner ,
Feb 13, 2024 Feb 13, 2024

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@Kevin Stohlmeyer Thanks Kevin! I did restart, but I don't have any Microsoft softaware installed, so it's probably something else 😢

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