Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
3

P: Flickering problem in photoshop workspace

Explorer ,
Jun 25, 2022 Jun 25, 2022

Hello, first of all sorry for my bad english.

I have a problem with flickering while using PS - i've searched all topics, and i saw that this problem exist from year 2019, and still no clue whats going on...


I have a new laptop - Acer Nitro 5 laptop with dual cards Intel UHD and Nvidia RTX 3050. All drivers are updated, and on RTX I have STUDIO Drivers, not Game Ready.

 

- I don't want to disable GPU on PS, because I'm using a lot of options for it.

- I can't disable g-sync (i saw this tip in other topics) because i don't have this option

- I have Nvidia Studio Drivers (on Game-Ready the problem is the same)

- I have this problem ONLY on Adobe app

 

Not my video, but it looks like this VID 20190809 233324 - YouTube - when you use mouse, tablet for drawing with brush, when you do anything on workspace all image changing brightness/contrast when you click/use brush. This is really really REALLY annoying.

 

I saw posts with telling others that dual-card laptops may have problems. But it is not a solution - the market with these laptops is huge, so ther must be a solution...

 

Is there really nothing you can do about it?!

PLEASE... help. I do not want this topic to be like the others - years later - without solving the problem. For me for OTHER people who struggle with it.

 

Best regards S.

Bug Unresolved
TOPICS
Windows
5.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 4 Correct answers

Explorer , Jan 03, 2023 Jan 03, 2023

I have a bad news - I didn't fix this. After months of fighting with drivers, BIOS, reinstalling things etc. and fight with ACER - laptop was two times on the guarantee (they changed two times my LCD screen, and problem exists). I had problem with ADOBE products, and after some time even with Blender and browsers. After that I've go to the store who sells me the laptop, and use the warranty (after second time, they decided that the laptop was UNREPAIRABLE and they refunded me money). I bought a

...
Translate
Adobe Employee , Jul 12, 2022 Jul 12, 2022

@Bart0101 , sorry we are still stuck on this. One thing to try could be to update your Windows to the latest version, Win 11 22H2 (your System info shows 2200, which is 21H2) and give that a go; that is perhaps the only difference between your system and mine (I think our RTX GPUs are close enough to behave similarly).

Translate
New Here , Jul 03, 2022 Jul 03, 2022

@Mark.Dahm No, but luckily I just figured out the issue. When I originally unchecked using my GPU, I didn't restart Photoshop. After restarting, everything is working just fine, if not a tad slower due to my lack of GPU usage. Still doesn't quite explain why my GPU would cause the flickering within Adobe products and menus though.

Translate
Explorer , Jun 30, 2022 Jun 30, 2022

i connected with Anthony and he remotely fixed everything!! i am so happy right now!!!! but i will take Mglush 's advise and change from auto update for next time! thankyou everyone much appreciated. oh he went into my Nivida and changed some things, i have no idea what it was but it worked!!

Translate
60 Comments
Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

Hi @Bart0101, sorry to hear the solution for others is not working for you.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

Translate
Report
New Here ,
Jun 30, 2022 Jun 30, 2022

Hi all, after a small hiatus, I've decided to get back to doing some Photoshop work, though I'm running into a series of issues that have left me near helpless. The app often slows to a crawl when selecting tools, and various menus/dropdowns flicker to the point of uselessness. Linked is a video demonstrating these issues. I've also unfortunately had similar issues pop up in Illustrator as well, though Photoshop is my main concern. 


I have already tried the following:

Deleted all extensions

Reset all preferences
Reinstalled PS

Turned off GPU usage

Restarted computer

Additional info:
Photoshop Version 23.4.1

Windows 10 Home 10.0.19043

Translate
Report
Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

@Griffin190 , whoah, that's bad. Have you tried updating your GPU driver? If you have the option, do a clean reinstall. Something that affects both Photoshop and Illustrator seems like it could be low level, like a GPU driver.

 

If that does not help, does the flickering happen if you only run either Photoshop or Illustrator alone, or does this happen when they are both running?

Translate
Report
New Here ,
Jun 30, 2022 Jun 30, 2022

Hi @Mark.Dahm 

I just updated my drivers to be sure, no difference unfortunately. It happens when I run them alone and presumably at the same time as well. I may try another reinstall, this time from the ground-up: Creative Cloud and Photoshop.

Translate
Report
Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

Sorry to hear this @Griffin190, when you do the clean install, follow these steps:

 

Close Photoshop
Restart the computer
Use the Adobe Creative Cloud App to uninstall Photoshop
Restart the computer
Install Photoshop via the Creative Cloud App without launching any other programs.
Restart the computer
LaunchPhotoshop
Wait 5 minutes... does the error persist?

 

Let us know how it goes.

Translate
Report
Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

@Griffin190, I see an unrelated issue logged for situations where a document contains multiple unknown fonts. Not this issue, but it got me thinking; do you have many fonts (from different sources) installed on that system? Could you try pulling a few out to see if that stabilizes things? That flashing font menu is crazy.

Translate
Report
Explorer ,
Jun 30, 2022 Jun 30, 2022

Thank you all Adobe Team for you kindness and responses! ❤️

 

I don't think it's your fault, but i don't know what to do, so i try to find a information, because i've seen that problem exist from 2019 year.

I have message to You, NVIDIA, Intel, and ACER try to find a solution.

Blender app have the same problem so that isn't Adobe fault (from what I noticed when i search a solution), but dual cards laptops/desktops.

 

I don't think my log will help, but here it is. When i search for solution i think this is a intel or nvidia fault... 
Sorry for my english

 

Adobe Photoshop Version: 23.3.2 20220503.r.458 d8a9c44 x64
Number of Launches: I don't want to share this information
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.778
System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2496 MHz
Built-in memory: 16215 MB
Free memory: 10384 MB
Memory available to Photoshop: 11948 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Unknown
- Core Sync Running: Unavailable
- Min Core Sync Required: 4.3.4.2
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 2.0
Impl Version 2.0
Num Devices 1
PSUserConfig entries:
- K uSty UseSystemStylus 0
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3050 Laptop GPU
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,184 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=65, left=-1680, bottom=1115, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\i don't want to share it\sniffer.exe" -baseTimeMS=44755477 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

[2446 ms]
Start GetSnifferResult

[5012 ms]
Start sniffer 2022-07-01 02:44:16
# Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
C:\i don't want to share it\sniffer.exe -baseTimeMS=44755477 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

{2871 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 Laptop GPU index=0 preferred=1)

Display 1
Display: \\.\DISPLAY4
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,680, 65) -> (0, 1,115)
Dimensions: (1,680 1,050)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 Laptop GPU index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3050 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY4
GPU accessible RAM: 4,184 MB
VRAM: 4,184 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,501 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_fbcc2c77061c3706\nvldumdx.dll
Driver date: 2021-05-11 000000.000000-000
Driver age: 14 months
Driver version: 27.21.14.6262
Supports UMA: UNSUPPORTED
D3D-ID: 9634

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,635 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,501 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b7bcff446ea567f\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b7bcff446ea567f\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b7bcff446ea567f\igdumdim64.dll
Driver date: 2020-05-19 000000.000000-000
Driver age: 26 months
Driver version: 27.20.100.8280
Supports UMA: SUPPORTED
D3D-ID: 39876
End platform native
{3563 ms}

{3563 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce RTX 3050 Laptop GPU/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY4
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,680, 65) -> (0, 1,115)
Dimensions: (1,680 1,050)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce RTX 3050 Laptop GPU/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: GeForce RTX 3050 Laptop GPU/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY4
GPU accessible RAM: 4,184 MB
VRAM: 4,184 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,501 MB
API version: 2.1 (2.1.2 NVIDIA 462.62)
Device version: 2.1 (2.1.2 NVIDIA 462.62)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvacegpu.inf_amd64_fbcc2c77061c3706\nvldumdx.dll
Driver date: 2021-05-11 000000.000000-000
Driver age: 14 months
Driver version: 27.21.14.6262
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{3842 ms}

{3842 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: GeForce RTX 3050 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 CUDA)
Device version: 1.2 (OpenCL 1.2 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 175 GB / s
Compute score: 2,804.2
Device name string: GeForce RTX 3050 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,801 MB
VRAM: 6,801 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 28 GB / s
Compute score: 134.055
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{4919 ms}

Exit code kExitNormal
End sniffer 2022-07-01 02:44:18
[kStatusNormal, kExitNormal]

[5012 ms]
Finish RunAllAPIs

[5015 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: I don't want to share it in public forum
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\i don't want to share it\
Temporary file path: C:\Users\i don't want to share it\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 475,8G, 325,2G free
Required Plugins folder: C:\i don't want to share it\Required\Plug-ins\
Primary Plugins folder: C:\i don't want to share it\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d
BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.3
PSViews.dll Adobe Photoshop 2022 23.3
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.3035f41 79.3035f41
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.0.2-release
UPIC 2.4.1


Required plugins:

Accented Edges 23.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.3 - from the file “Filter Gallery.8bf”
Average 23.3 - from the file “Average.8bf”
Bas Relief 23.3 - from the file “Filter Gallery.8bf”
BMP 23.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.3 - from the file “Filter Gallery.8bf”
Charcoal 23.3 - from the file “Filter Gallery.8bf”
Chrome 23.3 - from the file “Filter Gallery.8bf”
Cineon 23.3 - from the file “Cineon.8bi”
Clouds 23.3 - from the file “Clouds.8bf”
Color Halftone 23.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.3 - from the file “Filter Gallery.8bf”
Conté Crayon 23.3 - from the file “Filter Gallery.8bf”
Craquelure 23.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.3 - from the file “Filter Gallery.8bf”
Crystallize 23.3 - from the file “Standard MultiPlugin.8bf”
Cutout 23.3 - from the file “Filter Gallery.8bf”
Dark Strokes 23.3 - from the file “Filter Gallery.8bf”
De-Interlace 23.3 - from the file “Standard MultiPlugin.8bf”
Dicom 23.3 - from the file “Dicom.8bi”
Difference Clouds 23.3 - from the file “Clouds.8bf”
Diffuse Glow 23.3 - from the file “Filter Gallery.8bf”
Displace 23.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.3 - from the file “Filter Gallery.8bf”
Entropy 23.3 - from the file “statistics.8ba”
Export Color Lookup Tables 23.3 - from the file “Export3DLUT.8be”
Extrude 23.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.3 - from the file “FastCore.8bx”
Fibers 23.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.3 - from the file “Filter Gallery.8bf”
Filter Gallery 23.3 - from the file “Filter Gallery.8bf”
Fresco 23.3 - from the file “Filter Gallery.8bf”
Glass 23.3 - from the file “Filter Gallery.8bf”
Glowing Edges 23.3 - from the file “Filter Gallery.8bf”
Grain 23.3 - from the file “Filter Gallery.8bf”
Graphic Pen 23.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.3 - from the file “Standard MultiPlugin.8bf”
IGES 23.3 - from the file “U3D.8bi”
Ink Outlines 23.3 - from the file “Filter Gallery.8bf”
JPEG 2000 23.3 - from the file “JPEG2000.8bi”
Kurtosis 23.3 - from the file “statistics.8ba”
Lens Blur 23.3 - from the file “Lens Blur.8bf”
Lens Correction 23.3 - from the file “Lens Correction.8bf”
Lens Flare 23.3 - from the file “Standard MultiPlugin.8bf”
Liquify 23.3 - from the file “Liquify.8bf”
Material Filter NO VERSION - from the file “MaterialFilter.8bf”
Matlab Operation 23.3 - from the file “ChannelPort.8bf”
Maximum 23.3 - from the file “statistics.8ba”
Mean 23.3 - from the file “statistics.8ba”
Measurement Core 23.3 - from the file “MeasurementCore.8me”
Median 23.3 - from the file “statistics.8ba”
Mezzotint 23.3 - from the file “Standard MultiPlugin.8bf”
Minimum 23.3 - from the file “statistics.8ba”
MMXCore Routines 23.3 - from the file “MMXCore.8bx”
Mosaic Tiles 23.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.3 - from the file “Filter Gallery.8bf”
Note Paper 23.3 - from the file “Filter Gallery.8bf”
NTSC Colors 23.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.3 - from the file “Filter Gallery.8bf”
OpenEXR 23.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.3 - from the file “Filter Gallery.8bf”
Palette Knife 23.3 - from the file “Filter Gallery.8bf”
Patchwork 23.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.3 - from the file “Standard MultiPlugin.8bf”
PCX 23.3 - from the file “PCX.8bi”
Photocopy 23.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.3 - from the file “ChannelPort.8bf”
Pinch 23.3 - from the file “Standard MultiPlugin.8bf”
Pixar 23.3 - from the file “Pixar.8bi”
Plaster 23.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.3 - from the file “Filter Gallery.8bf”
Pointillize 23.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.3 - from the file “PBM.8bi”
Poster Edges 23.3 - from the file “Filter Gallery.8bf”
PRC 23.3 - from the file “U3D.8bi”
Radial Blur 23.3 - from the file “Standard MultiPlugin.8bf”
Radiance 23.3 - from the file “Radiance.8bi”
Range 23.3 - from the file “statistics.8ba”
Render Color Lookup Grid 23.3 - from the file “Export3DLUT.8be”
Reticulation 23.3 - from the file “Filter Gallery.8bf”
Ripple 23.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.3 - from the file “Filter Gallery.8bf”
Save for Web 23.3 - from the file “Save for Web.8be”
ScriptingSupport 23.3 - from the file “ScriptingSupport.8li”
Shear 23.3 - from the file “Standard MultiPlugin.8bf”
Skewness 23.3 - from the file “statistics.8ba”
Smart Blur 23.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.3 - from the file “Filter Gallery.8bf”
Solarize 23.3 - from the file “Solarize.8bf”
Spatter 23.3 - from the file “Filter Gallery.8bf”
Spherize 23.3 - from the file “Standard MultiPlugin.8bf”
Sponge 23.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.3 - from the file “Filter Gallery.8bf”
Stained Glass 23.3 - from the file “Filter Gallery.8bf”
Stamp 23.3 - from the file “Filter Gallery.8bf”
Standard Deviation 23.3 - from the file “statistics.8ba”
Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Sumi-e 23.3 - from the file “Filter Gallery.8bf”
Summation 23.3 - from the file “statistics.8ba”
Targa 23.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.3 - from the file “Filter Gallery.8bf”
Tiles 23.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.3 - from the file “Filter Gallery.8bf”
Twirl 23.3 - from the file “Standard MultiPlugin.8bf”
U3D 23.3 - from the file “U3D.8bi”
Underpainting 23.3 - from the file “Filter Gallery.8bf”
Vanishing Point 23.3 - from the file “VanishingPoint.8bf”
Variance 23.3 - from the file “statistics.8ba”
Water Paper 23.3 - from the file “Filter Gallery.8bf”
Watercolor 23.3 - from the file “Filter Gallery.8bf”
Wave 23.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.3 - from the file “WIASupport.8li”
Wind 23.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.3 - from the file “WBMP.8bi”
ZigZag 23.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.9.9.9 - from the file "Required Folder"
CDO: 1.116.2
CmdN: 1.10.5
CDP: 1.141.1
Projects: 1.3.5
Loaded at: 114 ms - launch time impact: 30 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
Loaded at: 8434 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.4.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
Loaded at: 8434 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6926 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.5.0.28 - from the file "Required Folder"
Loaded at: 8435 ms - launch time impact: 22 ms
Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\i don't want to share it\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\i don't want to share it\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\manager.html”

Installed TWAIN devices: NONE

Translate
Report
Community Expert ,
Jun 30, 2022 Jun 30, 2022

@magpie5 That's great! We are glad to hear that your issue is fixed. Thanks for letting us know!

Michelle

Translate
Report
New Here ,
Jul 01, 2022 Jul 01, 2022

@CShubert Tried what you recommended, no dice.

Also went from Game-Ready drivers to Studio-Ready, as well as made sure I updated to the very-latest version of Windows 10, no difference.

@Mark.Dahm I'll try your recommendation next, though the flickering is not limited to the fonts menu, so I'm unsure if it will have any effect.

Translate
Report
Adobe Employee ,
Jul 01, 2022 Jul 01, 2022

Are you using any custom color profiles with your files?

Translate
Report
New Here ,
Jul 03, 2022 Jul 03, 2022

@Mark.Dahm No, but luckily I just figured out the issue. When I originally unchecked using my GPU, I didn't restart Photoshop. After restarting, everything is working just fine, if not a tad slower due to my lack of GPU usage. Still doesn't quite explain why my GPU would cause the flickering within Adobe products and menus though.

Translate
Report
Explorer ,
Jul 03, 2022 Jul 03, 2022

From what I understand there is no solution for me and nobody knows what's going on?

Translate
Report
Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

@Bart0101 , evidence seems to fall onto the GPU, given the problem happens in products from different companies (Blender and Photoshop). The GPU, primarily the drivers, are the gateway through which Blender and Photoshop can 'talk' to the GPU, and it's fairly common for GPU drivers to break for Photoshop. The drivers, in all likliehood, worked for Photoshop and Blender initially, but as is often the case, a fresh resinstallation of the GPU drivers may be in order.

 

Photoshop does not benefit from multiple GPUs (and in fact, dual GPUs set up a shell game with resources that causes Photoshop to get confused). For all the years that Photoshop as been around, it has become very fast with the CPU. But where it makes sense, we move more functions to GPU. However until GPU drivers become more stable, unfortunately, the fastest possible Photoshop using the GPU also requires managing GPU drivers as a necessary maintenance procedure.

Translate
Report
Explorer ,
Jul 04, 2022 Jul 04, 2022

So Adobe can't help me, and I must speak with Nvidia or Intel hoping they will do an update for the drivers which will work with Photoshop. Do I understand it well?

Translate
Report
Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

@Bart0101 , not necessarily. Sometimes simply installing the latest version again, with the 'clean' install option, is all that is required.

 

If that doesn't work, go back a version and test. Repeat until you get a solid driver install. Then turn auto updates off.

 

If your GPU card is around 4 years old, then there is probably some software technology that is being deprecated, and bugs involving the deprecated software may be harder and harder to get fixed. One thing you can do within Photoshop is go into Preferences > Performance, click the Advanced Settings, and turn just OCL features; that's one of the technology layers that is in transition out, so it's handy that there is a way to just turn off all OCL functions with one setting in Photoshop. You may be able to have the GPU on, and OCL off, and things could be stable for you.

 

Given the number of combinations of computers, GPU cards, drivers, operating systems, the variable matrix for issues is huge, and we don't have all permutations mapped out as to what specifically works and what doesn't, so we often start with 'just try the latest, with clean install', and see where it goes from there.

Translate
Report
Explorer ,
Jul 04, 2022 Jul 04, 2022

I have new RTX 3050 laptop card released in January 2022.

 

I tried a clean installation of drivers - various drivers, ACER OEM drivers, new drivers from Intel/Nvidia (Gaming and Studio) - but it doesn't work.

Same thing with OCL off.

 

I've forced Intel GPU only in PS and it works (no more flickering), but ofcourse RTX is more powerfull card, and i want to use it.

 

Thank you for your responses Mark.Dahm, you are very very kind, but I'm afraid I'll have to learn to live with this flickering 😞

 

Translate
Report
Explorer ,
Jul 04, 2022 Jul 04, 2022

I'm sorry I can't edit my post, I did not want to mislead you - RTX 3050 for laptops are from may 2021

Translate
Report
Explorer ,
Jul 04, 2022 Jul 04, 2022

Last thing - I am very sorry for this spam - is there a chance that newest Photoshop versions/updates will better work with my laptop/card? So i will not have this flickering. This is a new computer and card, so I'm wondering. if there is a chance that I will wait and it will be okay some day in newest PS. Or Do I need to talk to Intel or Nvidia, or... Acer.

Translate
Report
Explorer ,
Jul 09, 2022 Jul 09, 2022

...and?

Translate
Report
Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

@Bart0101 , sorry for the delay; I was on vacation last week. I have a system with the RTX 3060, and can't see the flickering issue. If we can't replicate the problem, we don't have much of a chance to diagnose and fix it.

Another thing to try is to go into the nVidia control panel, click the 'Manage 3D settings' options, click on 'Program Settings', and set up Photoshop as a custom application. Here are the settings I have, if you want to match them up and give it a try:

Set1.png

set2.png

set3.png

set4.png

 Also, I don't recall if we exchanged info on this, but are you using a color profile with your Photoshop documents? Monitor/Document/Printer profiles at all?

 

Translate
Report
Explorer ,
Jul 11, 2022 Jul 11, 2022

I understand. Thank you for response. I have RTX 3050 with Intel Graphic - not 3060.

 

I've use your options and it doesn't work 😞

 

"Also, I don't recall if we exchanged info on this, but are you using a color profile with your Photoshop documents? Monitor/Document/Printer profiles at all?" - I don't know. Where i can find it? 

 

Translate
Report
Explorer ,
Jul 11, 2022 Jul 11, 2022

@Mark.Dahm also - have you seen my video (1) flickering - YouTube ? Especially fragment with me changing screen rotation?

If the flickering was everywhere on the computer - browser, games, other programs - I would say it's only my graphics card's/laptop fault. But it's in Photoshop (only workspace - menu, color picker toolbar etc doesn't have this issue), and Blender (I know this isn't your program). On the other hand - free program for the graphic Gimp, doesn't have flickering at all. I've seen posts from users of Acer, Dell, Lenovo, and also expensive Razer laptops, who have the same thing with rotation the whole screen, and flickering stops in Photoshop.

 

I'm not an expert and I don't know anything about these things, but this is crazy isn't it? 😄

Translate
Report
Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

Open an image; look along the bottom left for a > symbol; click there to reveal a menu that includes an item called "Document Profile"

MarkDahm_0-1657572077154.png

 

Select that and then you can see what the profile for that document is.

Also, go to the Edit Menu, and select "Color Settings"; share the screen shot of those settings. Mine look like this:

MarkDahm_1-1657572155634.png

 

Translate
Report
Explorer ,
Jul 11, 2022 Jul 11, 2022

It's seems like i have the same options like you.

 

Bart0101_0-1657573204453.png

 

Translate
Report
Explorer ,
Jul 11, 2022 Jul 11, 2022

I'm happy that I'm "so smart" 😛  to force to use Intel GPU, not my RTX from windows "graphic settings" for PS and sniffer.exe (for temporary use the Photoshop without an anger). But not everyone can do it.

Also the tip for others to disable the GPU from the app is not a very good option at all for the users. Very great stuff and full potential from PS is with GPU acceleration on.

 

Mark.Dahm thank you for trying to help me (I hope you will get a raise for your kindness and efforts!!! 😉 I hope we'll find a solution) - and I'm happy that you understand my bad English (I'm from Poland). Hope you have a great vacation! 🙂

 

 

 

 

Translate
Report