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Known Participant
June 25, 2022

P: Flickering problem in photoshop workspace

  • June 25, 2022
  • 53 replies
  • 6158 views

Hello, first of all sorry for my bad english.

I have a problem with flickering while using PS - i've searched all topics, and i saw that this problem exist from year 2019, and still no clue whats going on...


I have a new laptop - Acer Nitro 5 laptop with dual cards Intel UHD and Nvidia RTX 3050. All drivers are updated, and on RTX I have STUDIO Drivers, not Game Ready.

 

- I don't want to disable GPU on PS, because I'm using a lot of options for it.

- I can't disable g-sync (i saw this tip in other topics) because i don't have this option

- I have Nvidia Studio Drivers (on Game-Ready the problem is the same)

- I have this problem ONLY on Adobe app

 

Not my video, but it looks like this VID 20190809 233324 - YouTube - when you use mouse, tablet for drawing with brush, when you do anything on workspace all image changing brightness/contrast when you click/use brush. This is really really REALLY annoying.

 

I saw posts with telling others that dual-card laptops may have problems. But it is not a solution - the market with these laptops is huge, so ther must be a solution...

 

Is there really nothing you can do about it?!

PLEASE... help. I do not want this topic to be like the others - years later - without solving the problem. For me for OTHER people who struggle with it.

 

Best regards S.

53 replies

Bart0101Author
Known Participant
July 11, 2022

It's seems like i have the same options like you.

 

 

Mark.Dahm
Community Manager
Community Manager
July 11, 2022

Open an image; look along the bottom left for a > symbol; click there to reveal a menu that includes an item called "Document Profile"

 

Select that and then you can see what the profile for that document is.

Also, go to the Edit Menu, and select "Color Settings"; share the screen shot of those settings. Mine look like this:

 

Bart0101Author
Known Participant
July 11, 2022

@Mark.Dahm also - have you seen my video (1) flickering - YouTube ? Especially fragment with me changing screen rotation?

If the flickering was everywhere on the computer - browser, games, other programs - I would say it's only my graphics card's/laptop fault. But it's in Photoshop (only workspace - menu, color picker toolbar etc doesn't have this issue), and Blender (I know this isn't your program). On the other hand - free program for the graphic Gimp, doesn't have flickering at all. I've seen posts from users of Acer, Dell, Lenovo, and also expensive Razer laptops, who have the same thing with rotation the whole screen, and flickering stops in Photoshop.

 

I'm not an expert and I don't know anything about these things, but this is crazy isn't it? 😄

Bart0101Author
Known Participant
July 11, 2022

I understand. Thank you for response. I have RTX 3050 with Intel Graphic - not 3060.

 

I've use your options and it doesn't work 😞

 

"Also, I don't recall if we exchanged info on this, but are you using a color profile with your Photoshop documents? Monitor/Document/Printer profiles at all?" - I don't know. Where i can find it? 

 

Mark.Dahm
Community Manager
Community Manager
July 11, 2022

@Bart0101 , sorry for the delay; I was on vacation last week. I have a system with the RTX 3060, and can't see the flickering issue. If we can't replicate the problem, we don't have much of a chance to diagnose and fix it.

Another thing to try is to go into the nVidia control panel, click the 'Manage 3D settings' options, click on 'Program Settings', and set up Photoshop as a custom application. Here are the settings I have, if you want to match them up and give it a try:

 Also, I don't recall if we exchanged info on this, but are you using a color profile with your Photoshop documents? Monitor/Document/Printer profiles at all?

 

Bart0101Author
Known Participant
July 9, 2022

...and?

Bart0101Author
Known Participant
July 4, 2022

Last thing - I am very sorry for this spam - is there a chance that newest Photoshop versions/updates will better work with my laptop/card? So i will not have this flickering. This is a new computer and card, so I'm wondering. if there is a chance that I will wait and it will be okay some day in newest PS. Or Do I need to talk to Intel or Nvidia, or... Acer.

Bart0101Author
Known Participant
July 4, 2022

I'm sorry I can't edit my post, I did not want to mislead you - RTX 3050 for laptops are from may 2021

Bart0101Author
Known Participant
July 4, 2022

I have new RTX 3050 laptop card released in January 2022.

 

I tried a clean installation of drivers - various drivers, ACER OEM drivers, new drivers from Intel/Nvidia (Gaming and Studio) - but it doesn't work.

Same thing with OCL off.

 

I've forced Intel GPU only in PS and it works (no more flickering), but ofcourse RTX is more powerfull card, and i want to use it.

 

Thank you for your responses Mark.Dahm, you are very very kind, but I'm afraid I'll have to learn to live with this flickering 😞

 

Mark.Dahm
Community Manager
Community Manager
July 4, 2022

@Bart0101 , not necessarily. Sometimes simply installing the latest version again, with the 'clean' install option, is all that is required.

 

If that doesn't work, go back a version and test. Repeat until you get a solid driver install. Then turn auto updates off.

 

If your GPU card is around 4 years old, then there is probably some software technology that is being deprecated, and bugs involving the deprecated software may be harder and harder to get fixed. One thing you can do within Photoshop is go into Preferences > Performance, click the Advanced Settings, and turn just OCL features; that's one of the technology layers that is in transition out, so it's handy that there is a way to just turn off all OCL functions with one setting in Photoshop. You may be able to have the GPU on, and OCL off, and things could be stable for you.

 

Given the number of combinations of computers, GPU cards, drivers, operating systems, the variable matrix for issues is huge, and we don't have all permutations mapped out as to what specifically works and what doesn't, so we often start with 'just try the latest, with clean install', and see where it goes from there.