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P: Floating document windows in fullscreen w/menu bar causes window to jump to center

Explorer ,
Oct 19, 2017 Oct 19, 2017

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With the new release, the zooming mechanism has changed and it always behaves as if "Zoom Clicked Point to Center" was turned on when I am using keyboard shortcut (mapped to Wacom Pen). It works as expected when I'm zooming with scroll wheel.

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correct answers 1 Correct answer

Adobe Employee , Jan 22, 2018 Jan 22, 2018
Hey Everyone!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and give us feedback.

Thank you!
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html

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179 Comments
LEGEND ,
Nov 14, 2017 Nov 14, 2017

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Thanks for the heads up. I'm on a similar setup, so I will continue waiting for a fix.

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New Here ,
Nov 14, 2017 Nov 14, 2017

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No improvement here on Mac OS High Sierra. Rats!!

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Explorer ,
Nov 14, 2017 Nov 14, 2017

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at all?

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New Here ,
Nov 14, 2017 Nov 14, 2017

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Not with the zoom to centre in full-screen mode with menu bar. Happens with zoom, new layer, merge layers, flatten layers, etc. I'm going to stick it out for the improved select and mask but it's still annoying that it happened in the first place and more so that the latest update failed to resolve the issue.

May I ask what OS are you using Tom?

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New Here ,
Nov 14, 2017 Nov 14, 2017

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I don't see any change in my centre snapping on zoom after today's update. I just went back to CC 2017 until there's a confirmed fix in this thread.

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Explorer ,
Nov 15, 2017 Nov 15, 2017

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Sierra, but doesn't matter, it's still all happening on mine also.

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Explorer ,
Nov 15, 2017 Nov 15, 2017

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So throughout the day yesterday as I worked on different files I realized it was still doing the same exact annoying snapping as before. I was just too eager and hopeful about it being fixed. Sucks

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New Here ,
Nov 15, 2017 Nov 15, 2017

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Yes to both these things. Terrible.

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Explorer ,
Nov 15, 2017 Nov 15, 2017

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Photoshop team has to have some serious management issues. With the 19.0.1 update they even botched version number in the About box, so how are we supposed to expect a fix for the most annoying bug of the hasted CC2018 release...

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Adobe Employee ,
Nov 15, 2017 Nov 15, 2017

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This zoom issue is still being worked on.

See this doc on the versioning snafu: https://helpx.adobe.com/photoshop/kb/photoshop-version-displayed-incorrectly.html

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LEGEND ,
Nov 15, 2017 Nov 15, 2017

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Bugs with every release. Sad! What's the point of paying monthly subscription costs if we can't even use the software to its fullest extent when new versions are released? Reprimand management. Stuff like this should not be getting past QA.

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New Here ,
Nov 15, 2017 Nov 15, 2017

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Thanks for the update Jeffery. Looking forward to it BIGTIME!   :O]

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LEGEND ,
Nov 15, 2017 Nov 15, 2017

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Nice comment edit removing your claim that the zoom issue will be fixed by the next update. Had to change that one quick, LOL...

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New Here ,
Nov 15, 2017 Nov 15, 2017

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With all due respect Jeffrey, support told me the same thing nearly a month ago. This is such a major issue for designers that work while zoomed in on items all day. It is literally un-usable with this glitch. There are so many comments regarding this problem online, it is inexcusable to not have corrected this in the latest update.

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New Here ,
Nov 15, 2017 Nov 15, 2017

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Hello,
 Since the latest update to/for Photoshop2018, I find that whenever I am working on any file it automatically snaps to the center of my screen at random times. 
Has this happened to anyone else?
If this is not a bug , and if this a new feature how can I turn it off?

I would really appreciate any feed back to this issue. Thank you.

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Contributor ,
Nov 16, 2017 Nov 16, 2017

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Since Photoshop CC 2018 update, image now randomly snaps to center when working in a section of it. It's driving me nuts. Also, a mask will randomly appear and going back in history doesn't fix. Mac Pro Mid 2010. OS 10.11.6. Never had a problem with an update before.

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Contributor ,
Nov 18, 2017 Nov 18, 2017

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BTW. you ALWAYS have this bug when working on a 4k Screen with "200% UI scaling". Even with the older version of Photoshop. I tried to go back one version, hoping this one might work on my 4k screen, but NO IT DOESN'T.

So if you have, like me, bought a Laptop with a 4k screen ESPECIALLY for graphicall work, because you have more detail and sharpness, brace yourself for a BIG BIG DISSAPOINTMENT in Photoshop.

Btw. I seem to be the only Windows user here... but since this all happens on the same codebase, we might share the same problems.

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Participant ,
Nov 20, 2017 Nov 20, 2017

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This is the most infuriating bug, just wanted to add my voice in the hope this gets some attention.

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Explorer ,
Nov 20, 2017 Nov 20, 2017

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I agree.  I've had this window open all weekend while using the rolled back 2017 version, hoping they get it together and fix this.
-Ed Steckley

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Explorer ,
Nov 28, 2017 Nov 28, 2017

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What's the update on this?

This ridiculous bug is very annoying and should have been fixed by now...

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Mentor ,
Nov 28, 2017 Nov 28, 2017

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was patched a week or two ago...

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Community Beginner ,
Nov 28, 2017 Nov 28, 2017

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It still hasn't been fixed. I just updated Photoshop and tested it to be sure before replying here and the problem still exists. Zoom works fine when in "Full Screen Mode", but not in "Full Screen Mode With Menu Bar". The canvas still snaps to the centre of the screen when zooming out from a corner, for instance, as soon as the full width of the canvas comes into view and you let go of the animated zoom, the canvas jumps into the centre. When in "Full Screen Mode", the zoom focus point remains stable and allows you to pan the image into the centre of your screen if you want to. Please fix this super frustrating bug. Working in Full Screen mode has it's annoyances when you're working quickly and need to access the menu bar. Many small frustrations per day can lead to a really negative working experience. I'll continue using cc 2017 until this issue has been resolved.

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Explorer ,
Nov 28, 2017 Nov 28, 2017

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Hayden: exactly
eartho: I am running all the latest versions (adobe, mac os, wacom) on a 2013 macbook pro and the bug is still there

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Mentor ,
Nov 28, 2017 Nov 28, 2017

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what are your prefs set to? Application Frame on or off? Fullscreen tabbed? etc...

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Explorer ,
Nov 28, 2017 Nov 28, 2017

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I updated to 19.0.1, nothing change with this annoying bug. In full screen mode with menu bar still snaps to the centre. CC2017 was fine even without application frame and tabs. OSX El Capitan.

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