Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
57

P: Floating document windows in fullscreen w/menu bar causes window to jump to center

Explorer ,
Oct 19, 2017 Oct 19, 2017

With the new release, the zooming mechanism has changed and it always behaves as if "Zoom Clicked Point to Center" was turned on when I am using keyboard shortcut (mapped to Wacom Pen). It works as expected when I'm zooming with scroll wheel.

Bug Fixed
TOPICS
macOS , Windows
5.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 22, 2018 Jan 22, 2018
Hey Everyone!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and give us feedback.

Thank you!
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html
Translate
replies 179 Replies 179
179 Comments
Community Beginner ,
Nov 28, 2017 Nov 28, 2017
Application frame and tabs off. Can’t stand either of those being on. That does bring up another issue that I’ve been ignoring for a few photoshop versions now though. When cycling between 2 or more files using quick keys, the image used to stay in the exact same position as it was when cycling back to it (great for comparing 2 files quickly) but now when cycling through files, the position of the image always drops to the lower right corner of the screen so a lot of the image is not visible. This problem is “fixed” when using tabs, but I can’t stand using tabs otherwise. Anyways, back to this issue that’s not so easy to ignore, I’ve tried many preference combinations with no improvement to the zoom tool.
Translate
Report
Community Beginner ,
Nov 28, 2017 Nov 28, 2017
eartho, is the zoom tool working perfectly for you?
Translate
Report
Mentor ,
Nov 29, 2017 Nov 29, 2017
hayden, yes with osx 10.11.6 and ps 19.0.1, i don't have the zooming/snapping issue and never have. I work exclusively in non-appframe, fullscreen mode with no problem.

however! i do have a mbp with 10.12 and after installing the update, the bug is still very much alive! 
Translate
Report
Explorer ,
Dec 03, 2017 Dec 03, 2017
Oh man, this STILL isn't fixed??  Sticking to v2017.... Unbelievable.
-Ed Steckley
Translate
Report
Contributor ,
Dec 03, 2017 Dec 03, 2017
I think they have A LOT, REALLY A LOT to do fixing all those 2018 bugs, also in Premiere, in After FX, in Indesign, and of course Photoshop.
The 2018 was a completely over-rushed release and maybe a bad idea of one of the financial management bigwigs who don't have a clue about software development, driving the developers insane.

Just take a look at the Adobe Stocks in the stock market. Notice something interesting? Like the stock going down... then the 2018 update and then the stock shooting up? I really really hope that this isn't a negative learning effect for Adobe or that any of this mess is associated with the stock market.
Translate
Report
New Here ,
Dec 04, 2017 Dec 04, 2017
ya this is giving me a headache - cmon adobe!
Translate
Report
Community Beginner ,
Dec 05, 2017 Dec 05, 2017
This is a really annoying major hassle. I find the image is snapping to centre when I use keyboard shortcuts like '⌘J', '⌘E' etc. It even does this when I merge layers and even click on a different layer. Using the application frame with tabs does not solve the problem. Like others here, I hate the frame and tabs anyway and never work that way. Why isn't this fixed yet?
Translate
Report
LEGEND ,
Dec 05, 2017 Dec 05, 2017
More like, "Adobe PhotoFlop."
Translate
Report
Explorer ,
Dec 06, 2017 Dec 06, 2017
For me the trick works. MacBookPro 17" and macos High Sierra. Annoying anyway when not in "full frame with menu" where it's usefull.
There's a way to keep  several frames in the first screen mode instead of tabs, if you need so (as I do) it's draging the tab out to the center and it turns into a separate frame.
Translate
Report
LEGEND ,
Dec 06, 2017 Dec 06, 2017
I am finding this extremely frustrating.... Is adobe responding to this? Is it a bug or an application change? Personally I don't see the why this would be a change that helps workflow. Seems like such a fundamental oversight... Adobe what's happening?
Translate
Report
Explorer ,
Dec 06, 2017 Dec 06, 2017
Ooops, Not anymore, suddenly, back to snap to center even with the trick. Grrr!
Translate
Report
Adobe Employee ,
Dec 06, 2017 Dec 06, 2017
Hi Everyone,

Sorry for the frustration over this issue. To give you an update, this will be resolved in the next release.

Regards,
Hannah
Translate
Report
New Here ,
Dec 06, 2017 Dec 06, 2017
when might that be?
Translate
Report
Adobe Employee ,
Dec 06, 2017 Dec 06, 2017
I'm sorry that I'm not able to give a precise date, but it will be in the next release, 19.1.
Translate
Report
New Here ,
Dec 06, 2017 Dec 06, 2017
thx)
Translate
Report
LEGEND ,
Dec 06, 2017 Dec 06, 2017
Thanks for the update! 
Translate
Report
LEGEND ,
Dec 06, 2017 Dec 06, 2017
Thanks, Hannah!
Translate
Report
Explorer ,
Dec 06, 2017 Dec 06, 2017
Great- Thanks Hannah!
-Ed Steckley
Translate
Report
Community Beginner ,
Dec 06, 2017 Dec 06, 2017
This is good news...thank you Hannah.
Translate
Report
Community Beginner ,
Dec 06, 2017 Dec 06, 2017
That 'fix' doesn't work I'm afraid.
Translate
Report
Explorer ,
Dec 06, 2017 Dec 06, 2017
Nice to see Adobe is listening to the consumers and answer personaly. Thanks Hannah.
Please be so kind to let us know in this theme as soon as this version gets released. As you see, everybody here will be really happy when this gets fixed. Thanks
Translate
Report
Adobe Employee ,
Dec 07, 2017 Dec 07, 2017
Thanks Thierry. I will definitely post to this thread as soon as 19.1 is live.
Translate
Report
Adobe Employee ,
Dec 07, 2017 Dec 07, 2017
Hi Steve,

As I said below, this will be in the next release. In the meanwhile if eartho's workaround doesn't help you, there is the option of going back to a previous version. 

https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html (scroll down to "install previous versions of apps")

Thanks,
Hannah
Translate
Report
Community Beginner ,
Dec 07, 2017 Dec 07, 2017
Thanks for the update Hannah, it's great to know this is being taken care of!
Translate
Report
LEGEND ,
Dec 07, 2017 Dec 07, 2017
This bug is beyond ridiculous. The fact that it's gone on this long is unacceptable

$49/mo for CC.  90% of my work is done in Photoshop. All work done in Photoshop is affected by this ongoing nightmare which has added too many unnecessary hours to my weekly workload. 

Working in Tabs is only less of a nightmare. And still unacceptable.

Complaints dating back over a month, very little response out of Adobe, and not a single one of those vague responses has provided a date to which we'll have such a fix.

It's clear Adobe doesn't care about it's customers. 

How is it even remotely possible for a problem like this to go on for so long?

Can you not farm out this work to someone capable of fixing or do we have to keep on suffering through the incompetence of those who are "working" on this?

So tired of hearing about what you're gonna do.

SHOW me what you've done.
Translate
Report