P: Full Screen Mode bug? Images is off screen

It's probably a graphics card related issue. Are you using multiple monitors? Multiple graphics cards? It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

I still have this in Windows 11 with Photoshop 2023 in November 2022. Nvidia drivers are up to daye so what is the issue? I don't see a lot of complaints elsewhere.

@Paul23155107ojmb  Looks like you maybe had a Teams account at one point. You should sign out and sign in with your personal account - that should make the 23.1.1 update available if your teams admin disabled updates. There's no technical reason why you wouldn't be able to update.

Hi Jeffrey,

System info:

Adbobe Photoshop v. 22.3.1

Macbook Pro 16-inch, 2019; MacOS Big Sur v. 11.6

2.6 GHz 6-Core Intel Core i7

AMD Radeon Pro 5300M 4 GB

Intel UHD Graphics 630 1536 MB

*This info was listed in my initial post as well.

What OS/version are you on?

Hi Jeffrey,

Both the battery and power cord settings have been set to automatic graphic switching.  I'm running v. 22 not v. 23.  I see no means up upgrading from 22 to 23.  Thoughts?

@Paul23155107ojmb You have two graphics cards. See section 7 here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html Make sure the AMD is set as High Performance.

I am having the same issue, however, 99% of the time the entire screen goes black.  I zoom all the way out or all the way in and no image is shown on screen.

System info:

Adbobe Photoshop v. 22.3.1

Macbook Pro 16-inch, 2019; MacOS Big Sur v. 11.6

2.6 GHz 6-Core Intel Core i7

AMD Radeon Pro 5300M 4 GB

Intel UHD Graphics 630 1536 MB

Please assist.

@Nancy231414083ljb It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

The bug has not been remedied. I still have my image half off the screen and have to toggle to full screen to view the full image and then exit out of it to do anything else. Please let me know the solution, this issue is very frustrating.