P: I'd like to know how to disable the startup tutorial about generative ai

[mrcoffeetablebook]

With Photoshop 25, every time I start up PS, an image opens on my screen accompanied by a tuorial on generative ai by Anna McNaught. How to I disable this? I don't need it and I can't find a way to get rid of it.

Can someone help me with this please?

Thank you

[spawnus]

OMG 25.3.1 still the same problem ... its really annoying ... go back to 25.0...

[mgc230560]

FYI, I had my IT supporter alter my existing User ID (with non-English characters) to a substitue name with only English characters -fortunately he was able to do so without having to create an entirely new User ID (which would have meant reinstalling a host of sundry software apps).

The good news is that Anna has vanished.

Also, I had another related Adobe issue where Photoshop failed to save Plugin registrations (license key info) to the AppData folder. This was also solved by removing non-English characters from the User ID.

Best regards
Michael

[spawnus]

tell me how ? ;D

[Alexey318387288dwp]

Hello, I tried updating to 25.3.1 in the hope of fixing this bug, but once again, nothing has been resolved (it's been the third month already). It's impossible to work like this; due to memory leaks, I have to restart Photoshop every 20-30 photos when actively using the Remove tool and Liquify. By the 30th time, closing all those tutorials and windows, you start to hate Anna McNaught, who is not at fault in any way.

I really hope for a resolution to this problem in the upcoming updates. I have to use version 25.0 with constant restarts, which otherwise works well and without annoying pop-ups at launch.

[mgc230560]

From my it supporter:

Change Name of User Profile Folder in Windows 10 | Tutorials (tenforums.com)

If this is not enough:

[spawnus]

Its look like adobi joke ;D

[Michal31422751pehz]

Adobe: You have been Anna McNaughted. Change your friends OS User Acount name with special character in order to get UnAnna McNaughted

[Ralle1990]

Your program is getting worse and worse with every release.

Instead of annoying your pro users with nonsense KI tutorials, JUST LET US DO OUR WORK PLEASE

I do NOT need or want this:

[D Fosse]

It's a known issue, something to do with non-standard characters in the Windows user account. Should probably be fixed in the latest update that came yesterday.

[Tianaina33054193fn95]

Personally,  my OS User Account does not have non-standard ASCII characters, but I constantly get the popup.

[Fanjoy]

Hi, everyone.  I am happy to report Anna and I are now three months into our relationship and we couldn't be happier.  She greets me multiple times a day and always with a smile.  The Wife has even accepted Anna into our family, and has stopped divorce proceedings.  The three of us are planning a vacation together soon, as I often take my editing work on the road.  Please don't fix this issue and destroy what has become an amazing relationship.

[madiko]

Dear Fanjoy, I love your approach to this issue so much. Thank you from the bottom of my heart. Enjoy your time with Anna, and your wife of course. ❤️

[animative]

No it didn't fixed

[Troy28244336ksyb]

The popup tutorials are missing a way to dismiss. This is clearly a bug since they show up everytime, even after I've gone through them. They are in the way and can't be dismissed. 

[spawnus]

Hello Adobi we are still waiting 🙂 

[jrcortez]

Hello,
If I pay for the Adobe package, why am I forced (even though I don't want to) every time I open PS WEB to get the pop up window about Generative Fill?

[Not a beta tester]

Why does it take >3 months to fix a simple bug like this? I'm paying for this product, I'm not a voluntary beta tester. Please fix it already.

[kevin stohlmeyer]

https://community.adobe.com/t5/photoshop-ecosystem-bugs/i-d-like-to-know-how-to-disable-the-startup-...

[bunnyhero]

i don't EVER want to see ANY autoplaying video/audio when i launch photoshop. yes, i know i can turn off "auto show the home screen," but then i lose the grid of recent documents on launch.

the more garbage like this that adobe adds, the more likely it is that i'm just going to cancel my subscription. why am i paying for distractions and ads?

[Fanjoy]

OH NO!  Pete, say it ain't so.

I just introduced Anna to my parents.  We had so many plans in '24.  How do I break this to her?  This will be a special but only Chrismas for us.  I'm going to open and close and open Photoshop 100 times a day until she's gone in January.  Oh poor Anna.  I hope we can visit again some day from an elective menu.  Gonna miss you, Anna.

[Jeff Arola]

See this thread:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/i-d-like-to-know-how-to-disable-the-startup-...

[gary2598866612v1]

As annoying as this is, and it really is annoying. I have to admit it was what got me to start using generative fill. But, alas I had to stop using generative fill as it is absurdly restrictive. Example: I had a face (my own) I asked the AI to make the hair longer it did a decent job. Then I asked the AI to make the hair cover the ears (same image) and for some reason only known to adopy that was a "VIOLATION OF THE TERMS". I then went and tried the exact same thing on three other AI's I use and of course no problem. I will continue to use the generative fill but if they charge anything for it forget it. I'm not going to pay 5 cents for an AI that tells me what I can and can not do. That said if it's free then go ahead tell me what I can't do. I think we all know the reason they are pushing the AI (by refusing to fix the bug) is to get subcribers using it so they can charge$$$

[gary2598866612v1]

This has now become ridiculous. I just started getting popup messages about their subpar generative ai. Again to be fair it does a good job but is very limited in what it will let me or you do. The new popups (haven't upgraded anything), have no idea where they came from?

If I ever forced my clients to look at popups and unwanted tutorials I pretty much wouldn't have any. It's very ironic adopy is forcing me to pay for popup ads, disguised as something useful.

[marketingsolucao]

Bom dia, estamos com problema, sempre ao abrir o photoshop ele mostra novamente a demonstração da IA generativa, e isso toma um tempo, pois abre um novo documento de demontração e acaba deixando o trabalho lento.

[Ged_Traynor]

@marketingsolucao see this related thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/i-d-like-to-know-how-to-disable-the-startup-...