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Inspiring
October 11, 2019

P: Installer failing on macOS 10.15 Catalina

  • October 11, 2019
  • 56 replies
  • 2496 views

i downloaded photoshop from adobe, installer fails with Code 1.Running on Mac os X 10.15 Catalina

56 replies

Zealous_dare5ED5
Inspiring
November 16, 2020
Zealous_dare5ED5
Inspiring
November 16, 2020

Same here, stuck at 6%. Just bought the "photo combo" and it's not working, will ask a refund tomorrow... I can't work anymore, I feel so angry!!

Participant
November 1, 2020

*ludger_j_gersk_pper  were you able to get it to work ?

Participant
November 1, 2020

I am trying on Mac OS 10.15.7, First time photoshop user and can't get to install. Fails with the same as above "Installation failed...(Error Code: P1). 

Inspiring
March 7, 2020
Not embarrassing, exactly the same happened to me. Still no solution for Mac 10.15.3. I tried all the Adobe Cleaner advises given above, still no success. If someone has another idea please write us!
Inspiring
March 4, 2020
I am working on Mac 10.15.3. I not able to install any package of Adobe.
I've tried the all solutions given above but still facing the same issue. It comes "Installation failed...(Error Code: P1).
This is so embarrassing...
Inspiring
February 3, 2020
Thank you!!! Catalina 10.15.2 here, and after having run the Adobe Cleaner Tool, my Photoshop Installer FINALLY opened and run the installation. You're legend!
Inspiring
January 24, 2020
HOW TO FIX THIS ISSUE

1. Remove all Adobe files from your macbook
2. Download install and run Adobe Cleaner Tool
3. Reboot macbook
4. Check this file  /etc/hosts  and remove blocked ip's
5. Open Terminal and run this command  sudo dscacheutil -flushcache
6. Reboot macbook
7. Show package contents on Photoshop installer content/MacOS/Install
8. Run Installer from terminal

Done!





Inspiring
January 21, 2020
same here!
Inspiring
December 29, 2019
Thanks for this solution. !!!! I've asked Adobe help and they didn't mention this solution