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FeedbackCommunityMember
Inspiring
February 9, 2020

P: Layer, Brushes and Swatches Panel gets reset to the default after restart!

  • February 9, 2020
  • 12 replies
  • 792 views

Finally I am seeing people having similar issues with PS 2020 and hoping to make some noise and get Adobe to address this bug eventually.

Every time I close and reopen PS, on my WIN PC or WIN laptop, it resets the panels to it's default values. It all started with the layers panel, shuffing all my custom, neatly organized layer styles into one folder calling it 'Your Styles', resets the panel settings and adds the default layer styles.



The same goes for the Brushes and Swatches Panel now, only started a day or two ago. But these two panels get completly wiped out, removing all my custom assets and leaving me with the default assets and resetted panel settings.

I have done so much troubleshooting which did not make one bit of a difference, even uninstalled the whole CC suit and starting from scratch.

Adobe community thread: https://adobe.ly/2vhbIzK
Many, many more people reporting this issue!

Thanks.
Janine

    This topic has been closed for replies.

    12 replies

    J
    J453
    Legend
    November 26, 2021

    Foxed in 21.1.3 or later.

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 27, 2020
    Just got around to testing the fix and so far it seems to be working, will see if I can get to 10GB without a reset.  Do you know if there is a new upper limit Daniel?  Thanx for the update and the patch!


    RosaPerry
    RosaPerry
    Inspiring
    May 7, 2020
     Daniel Out of curiosity, and someone who has a lot of Tool Presets and Brushes...  is is the size of Texture Tips, Patterns, quantity of brushes or something else that drives this over 2GB?


    Yes, absolutely.
    Rosa
    RosaPerry
    RosaPerry
    Inspiring
    May 7, 2020
    That's awesome news Daniel.  With all the above said. I've had to reduce all my presets, brushes, styles and patterns so that when I close Photoshop, it will shutdown quickly. When my total presets total over 3GB, Photoshop takes ages to shutdown with the spinning wheel thing happening.

    I've managed to keep each of my presets under the 2GB total, which stops any of the presets resetting to the default setting but overall, the total of all my presets makes Photoshop sluggish when shutting down.

    I work using many presets, so I've just culled and saved my most used presets and now Photoshop behaves correctly when shutting down.

    I have Windows OS. Latest update, latest drivers.
    Rosa
    Dramenon
    Dramenon
    Inspiring
    May 6, 2020
    Thank your for the feedback, and the fix should include Styles over 2GB as well.
    /end of line/
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 6, 2020
    I am using layer styles quite often and have loads of style presets. If my imported layer style presets exceed the 2GB, PS will reset to it's default settings as well.

    Thanks for looking into this!
    Dramenon
    Dramenon
    Inspiring
    May 6, 2020
    Out of curiosity, and someone who has a lot of Tool Presets and Brushes...  is is the size of Texture Tips, Patterns, quantity of brushes or something else that drives this over 2GB?

    For example, I can easily simulate and (re-create) test the issue with as little as 3 Brushes and some massive texture brush tips.

    Thanks
    🙂
    /end of line/
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    April 27, 2020
    Thank you very much for the update!
    Dramenon
    Dramenon
    Inspiring
    April 27, 2020
    Sorry for the delay.
    | have reproduced it. and we are testing a fix...
    /end of line/
    Besim Mydyti
    Besim Mydyti
    Known Participant
    March 22, 2020
    it reverts because at the brush toolbar, next to opacity value is the icon "ALWAYS USE PRESSURE FOR OPACITY" or flow or anything, so, you need to set them OFF and the settings in brush panel will work with your settings... it wont revert changes... 🙂
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