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Irish-Valk
Known Participant
September 27, 2021

P: LrC (11.0.1) Edit in PS2022 fails because Photoshop could not be launched - Error Message

  • September 27, 2021
  • 140 replies
  • 28297 views

Since updating my subscription to Adobe for Photographers (Photoshop & Lightroom) I am having an issue when launching Photoshop 2022 from Lightroom v11.

If I right click on the image I'm working on in Lightroom and select 'Edit in Photoshop 2022' I am asked whether or not I want to edit a copy or the original (as I would expect). 

If I select "Edit Original" everything works to plan, the image opens in Potoshop and I can proceed.

However:

If I select either "Edit a Copy with Lightroom Adjustments" or "Edit a Copy" I have an issue.
I can see the copy being created on the Film Strip at the bottom of the Lightroom screen, Photoshop starts up and stops at the launch screen but the image fails to open in photoshop.

 

If I wait for 2 or 3 minutes I recieve an error message in Lightroom: "The file could not be edited because Adobe Photoshop 2022 could not be launched"

If I then select 'OK' in the error message the image immediately opens in Photoshop and I can work away.

 

This morning an followup update to Photoshop 2022 (to Ver: 23.0.1) was installed and it made no difference.
This afternoon Camera Raw also had a followup update to Version 14.0.1 and it has made no difference.
The problem is still there.

Is this a bug or is there a some way I can fix the problem.

 

I'm using a Windows PC - Running Win 10 and it has 24gb of RAM

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    140 replies

    Show previous replies
    J
    J453
    Legend
    November 17, 2021

    If you quit Lightroom and Photoshop, then launch Photoshop first, does edit in Photoshop work without error from Lightroom?

    R
    Raja21803838kcab
    Participant
    November 17, 2021

    Open an image from Lightroom classic to edit in Photoshop 2022, gives the error after some minutes "The file could not be edited because Photoshop 2021 could not be launched". The image sometimes does eventually open in photoshop, sometimes it does not.

    In lightroom it creates a duplicate image with extension ".tif" and shows it in the library. 

     

    I have fully uninstalled all applications and used the Adobe CC Cleaner to uninstall all settings as well. 

    Even after installing this issue persists.

    D
    Davidhi1
    Inspiring
    November 17, 2021

    I am having the same issue. Also object finder does not work, I click on the object I am trying to find and it makes a selection then I CTRL J to make a new layer and the image does not show up in the layer panel. It creates the layer just no image in the panel. Image shows up in the work area. 

    lindar25635345
    lindar25635345
    Participant
    November 16, 2021

    I'm having the same problems since the upgrade to Lightroom and Photoshop. I hope this can be resolved very soon.

      J
      jamelg68214375
      Participant
      November 14, 2021

      Hi all,

       

      Yes my photos are not opening as layers in photoshop (ver 23.0.1) either and I just updated photoshop today.  Photoshop opens but nothing appears and then the message eventually appears in Lightroom Classic (ver 11).  Fingers crossed it gets sorted out soon.

       

      Best wishes,

       

      Jamel

      D
      DWEITZMAN
      Inspiring
      November 14, 2021

      Having the same issue. Now I don't even get the question of whether I want to edit a copy or the original. Photoshop opens, but without the Lightroom image.

      I
      Irish-ValkAuthor
      Known Participant
      November 14, 2021

      And I'm also having this experience - intermittently...
      Billy..

      E
      elektronik_tk
      Participant
      November 14, 2021

      I have the same problem

        Sahil.Chawla
        Adobe Employee
        Sahil.Chawla
        Adobe Employee
        November 12, 2021

        Hi there,

        Could you try resetting the preferences of Photosho and let us know how it goes? 

        https://helpx.adobe.com/photoshop/using/preferences.html

         

        Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html


        Regards,
        Sahil

        I
        Irish-ValkAuthor
        Known Participant
        November 13, 2021

        Hi Sahil,

        I've reset the preferences in Photoshop as you suggested and it has made no difference.
        The problem still exists.

        Regards

        Billy..

        D
        defaultnjq6h4nsd8kp
        Participating Frequently
        October 4, 2021

        Hello, I have used Lightroom and Phototshop for quite a while (well over a year), with absolutely no issues launching Photoshop from Lightroom, until this weekend. Now, (after a Photoshop update installed just 4 days ago), I cannot launch Photoshop from Lightroom, or launch Photoshop itself.  I get this error message in Lightroom after about 3-4 minutes: "The file could not be edited because Photoshop 2021 could not be launched"

         

        Actually, after about 4-6 minutes later, Photoshop WILL finally launch, and the TIFF created by Lightroom, will launch in Photoshop about 5-8 minutes after that.  I am using Windows 10.  I am assuming that last PhotoShop update is the culprit. No new Windows updates have been installed recently that could be the issue.

         

        Anyone else feeling this pain? 

         

        Anyone else having this issue?

          J
          J453
          Legend
          October 4, 2021

          If you restart your computer, try launch Photoshop just by itself. Does it launch?

           

          If hung, go to Task Manager and right click on Photoshop 2021 and select "Create dump file"

          D
          defaultnjq6h4nsd8kp
          Participating Frequently
          October 4, 2021

          Thank you for your reply, Jeffrey.

           

          I turned on my computer this morning, and tried to launch Photoshop first thing. It finally launched after about 4-5 minutes. FWIW, I checked the Event Viewer in Windows during this time, and there were no application errors. But, it does show a "Distributed COM" error, whatever that is, in the Sysytem logs.

           

          pdnRPH
          pdnRPH
          Known Participant
          September 27, 2021

          My workaround has been: open PS 1st (since the last PS update). Then open LR Classic, and things will work, kind of. So, it is clear, the discovery this evening with 3 engineers: how Adobe manage the services and dependencies of their software
          It seems a limitation of the Adobe software. As it does not load all the components required for all their signature software’s at once.
          As you have mentioned that when you try to open Adobe PS when Adobe Lightroom is already open, it gives an error. That’s because lightroom is locking the services required for PS and are not being shared.
          Yet, when PS is opened first it load the services but does not lock them so they can be use with other Adobe software, like Lightroom
          This is not related to the Computer itself.
          Regarding OepnCL, this is one of the major services in which AMD relies for rendering and other important graphic tools.
          So, if it disables, it won’t allow other software to work properly.
          It is required to load it first. This kind of behavior is related of how Adobe manage the services and dependencies of their software.
          It is not a problem with AMD driver, windows or Dell, and in order to resolve this issue we request you to please contact Adobe support services.
          We are quite sure, once you share the details with Adobe about this issue, they will be able to resolve it to your satisfaction.

            C
            cédricm18936338
            Participating Frequently
            November 4, 2021

            Quand je fais dans LRc modifier dans Photoshop 2022, J'ai le message après environs 1 minute (c'est long)  "Le fichier n'a pas été modifié, car adobe Photoshop 2022 n'a pas pu etre lancé".

            Alors que : PhotoShop est ouvert (ou s'ouvre directement si pas ouvert) mais ne charge pas la photo tout de suite (comme l'ancienne version), la photo se charge au bout de 2min evirons.

            C'est pas très pratique pour le traitement des photos !

             

              L
              lafrank
              Participant
              October 28, 2021

              Hi-

               

              I upgraded to both Lightroom Classic v11 and PS 2022 today (or I should say my subscription did). 

               

              2 issues so far: Under external editing in LR preferences, Adobe Photoshop 2021 (not 2022) remains listed, unchanged. I'm not seeing a way to update it to 2022. As a result, when I choose a photo to open in PS, it creates a new PS file in LR but does not open it in PS. It goes nowhere but adds a duplicate. (Photoshop 2021 is no longer in my application folder because of the auto update).

               

              Secondly, the "Open as Smart Object in PS" and similar items are greyed out in the "Edit in" dropdown menu. 

               

              Screenshots are attached for both issues.

               

              Should I uninstall and go back to the older versions?

               

              Thanks!

               

               

               

              {Thread title edited by moderator}

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